Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,766 Topics
  • 22,848 Replies

6766 Topics

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Rachel E.
asked in Ask The Community

Creating a Simple Intranet on Miro

I'm seeking assistance in developing a straightforward team intranet using Miro. To provide context, I'm part of an operations team comprising 15 individuals. Our role involves supporting the organization across various subfunctions such as finance, legal, HR, and compliance. Typically, we distribute a weekly newsletter to keep the team informed about updates, policies, documents, and where to find relevant information. However, we often receive emails and messages from team members seeking the same information or approaching the wrong person for queries. This can be frustrating for the team, especially since many members of the wider organization overlook the newsletter and policies we share.My aim is to establish a simple board that outlines team responsibilities, the specific areas each member handles, FAQs encountered by the operations team, and links to various resources. I need someone who can help me develp this on Miro. Thank you!

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25 days ago
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Amano SatoshiNew Here
posted in Ask The Community

How to remove the floating text

I want to remove the text above. It is floating and fixed at teh screen 

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2 months ago
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Rachel E.
posted in Ask The Community

Need Help with creating a simple intranet on Miro

I'm seeking assistance in developing a straightforward team intranet using Miro. To provide context, I'm part of an operations team comprising 15 individuals. Our role involves supporting the organization across various subfunctions such as finance, legal, HR, and compliance. Typically, we distribute a weekly newsletter to keep the team informed about updates, policies, documents, and where to find relevant information. However, we often receive emails and messages from team members seeking the same information or approaching the wrong person for queries. This can be frustrating for the team, especially since many members of the wider organization overlook the newsletter and policies we share.My aim is to establish a simple board that outlines team responsibilities, the specific areas each member handles, FAQs encountered by the operations team, and links to various resources. I need someone who can help me develp this on Miro. Thank you!

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24 days ago
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Brian BrowneNew Here
posted in Ask The Community

PDFs collapsed after update

I updated my desktop version of MIRO this morning. In my board I have expanded ~20 or so PDFs that range in size from 15 pages to 65 pages. I then put them in frames for easy access and locked them down. I have comments that are specific to the layout in which I expanded these PDFs. Today when I logged in those PDFs have re-collapsed into the original document. How can I restore the original expansion of the PDF so that my comments line up with the location in the original layout?This is super critical and will put my timeline way behind if this cannot be resolved. Any help the community can provide I would be very appreciative.

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1 month ago
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Amandip Kaur FloraNew Here
posted in Ask The Community

Screen Share

Hi,Is it possible to screen share other tabs/websites on Miro where the participants can still see each other via the video chat? Thanks.

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2 months ago
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balbianaNew Here
posted in Ask The Community

unable to see the full board and zoom out

At 100% I only see a micro detail of the board. When I zoom out and level on my board is  at maximum <1% I can only see a small section. I checked chrome zoom which is normal. 

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1 month ago
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Aleksandra DmitrievaBeginner
posted in Ask The Community

I can´t edit my board

Some of my students has created a board which doesn´t enter to my free account. So I have lost editing rights in my principal board which I use with a lot of different groups. I can´t delete any of the boards I have, except for the main one, which I really need. I need the support group to help me to delete the unneeded boards and let me work free of charge as I did before. I really can´t go for the upgraded version. Thank you!

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1 month ago
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Alvaro GonzalezNew Here
posted in Ask The Community

Emojis don't work in Firefox

The button to add an emoji in a board does nothing in Firefox, neither can you see emojis added by others.Tested on Firefox/124.0, Ubuntu 22.04 LTS. Official Canonical binary, verified in two laptops with two different accounts.Please don’t just test stuff in Chrome 😦

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1 month ago
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Kirill DeathlikeNew Here
asked in Ask The Community

I've removed a member and my board was deleted too

I’ve removed one of my team members and when I did it I saw a message “member’s boards will be reassigned to my_own_mail@gmail.com”. As a result my board with all my work on it was deleted without reassigning… How can I repair this board?

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Robert Johnson
1 month ago
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Clare BoswellNew Here
posted in Ask The Community

editing visio diagrams

hello - I have imported a Visio diagram, but can’t edit…..searches suggested I should be able to see the ‘pencil’ icon to edit when i click on the diagram - but not showing.have the Business level access - wondering if this is an Enterprise feature??TIA

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2 months ago
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CHANG ZHENGNew Here
asked in Ask The Community

access pasted link of another board in a board IOS

 click/tap into a link pasted module of another board.can’t get access into it. Having problem with iOS both app and browser,And it has no problem on PC.

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1 month ago
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AdrADNew Here
asked in Ask The Community

Text disappears

Hello all,I mishandled something and now I have to select the text then to put it in black font for it to be seen. Otherwise after typing it’s transparent in the box, though the box doesn’t write “Type text”, making it clear there is something written, but unseen. This happened even in a new mindmap, and with new boxes. Can I please have help to fix this issue ? I may have just used a shortcut I can’t find back & can’t undo.Yours.

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1 month ago
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David EadeNew Here
posted in Ask The Community

Is there a way to disable labels on the menu bar? I want to stop the label “pen” appearing.

 

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2 months ago
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Fisa ShcheryodinaNew Here
posted in Ask The Community

payment

Hello, I have a problem with payment for my account. Earlier, I had 2 people in my team but I paid $10 monthly. Now I'm the only person in the team but suddenly I must pay $23.80 and I don't know why. Could you please explain this phenomenon? 

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3 months ago
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Adrian MokBeginner
posted in Ask The Community

Export Board with Chinese Text

Hi,I can export all other boards in high quality on my paid account. However, a colleague transferred owners to me for a board with Chinese text and I am unable to export in high quality. Is the reason because of the typefont for the Chinese text?

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2 months ago
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maybeNew Here
posted in Ask The Community

white images

Lately haven’t been able to see any images on my boards. All the images are just white. What should I do?

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3 months ago
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Suzi HarrisNew Here
asked in Ask The Community

Moving board between teams - destination team not available

My company has an Enterprise plan with multiple teams.A user with a free restricted license wants to move a board that he owns from one team to another but the destination team is not showing up in the drop down.He is a member of both teams, and both teams allow movement of boards between teams.Does it have to do with the fact that he has a free restricted license? I’m not quite sure what to do next.

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Robert Johnson
14 hours ago
Jay Elliott
Jay ElliottNew Here
posted in Ask The Community

Reporting on Zoom/WebEx Usage

Hi All,I’m new to Miro from an admin perspective and have been asked if there’s any way we can report on how many of our users are using Miro through WebEx or Zoom; whether this type of reporting can be done from Miro or if I need to use WebEx/Zoom to report on this, I’m not sure.I understand this type of request is likely not possible with out-of-the-box reporting and may require reporting via API.Many thanks.

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Jay Elliott
10 months ago
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RemoBeginner
posted in Ask The Community

What usage info is available via API?

on the enterprise plan what usage information is available via API so that i can make sure the licenses are being used effectively ?

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11 months ago
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BrownoNew Here
posted in Ask The Community

BUG, loss of flow items...

Chunks of a flow shifted ramdomly across a board when coming back to Miro - I amended a number of items in a flow.  Walked away, came back to it 2 hours later, all the amended ‘blocks’ have moved all over the board.  I thought they’d gone and panicked.  It’s happened before but only one or two changes.  This time whole parts of flows have moved all over the board.Has this happened to anyone else?

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1 year ago
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Tuan TranNew Here
posted in Ask The Community

Links to frames within Miro board not working in Safari

Links to frames doesnt work in safari/browsers especially anything linked to jira card. Please advise.  

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8 months ago
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ElénadePoitiersNew Here
posted in Ask The Community

Déplacer de nombreux tableaux / Move many tables together

Bonjour,Mon entreprise utilise mon compte Education et a beaucoup de tableaux dessus. J’ai besoin de récupérer mon compte, ils sont d’accord pour changer de compte et passer sur une version payante pour me laisser le compte Education à un usage personnel. Cependant je ne sais pas comment m’y prendre pour déplacer tous les tableaux de l’entreprise sur leur nouveau compte payant : ils sont classés par projets et il y en a beaucoup.Je me demande donc comment faire pour déplacer tous ses tableaux/projets ?Merci d’avance pour votre aide :)English version Good morning, My company uses my Education account and there are a lot of boards on it that belong to them. I need to recover my account, they agree to change my account and switch to a paid version to leave me the Education account for personal use. However I don't know how to go about moving all of the company's boards to their new paid account: they're categorized by projects and there are a lot of them. So I wonder how to move all his t

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1 year ago
Zach
Mironeer
ZachMironeer
posted in Ask The Community

Opening board in new tab should keep you on the dashboard

Standard functionality in all browsers is that when you open a new tab, you stay on the current tab. Currently, opening a board in a new tab from your dashboard immediately takes you to that new tab. I'm asking that we change this to align with a tech standard and don't do that.

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Zach
Mironeer
8 months ago
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Hugh BathurstNew Here
posted in Ask The Community

Miro looks usable but can't use as can't save locally

.. I’ve seen a few conversations around this so - unless hear back - will conclude there’s still no option to save work locally so alas, unlikely to use and recommend your useful looking software.  Cheers Harry (Cronulla, NSW)

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1 year ago
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Andrea N RodriguezBeginner
posted in Ask The Community

Board notes newest to oldest

Is there a way to sort the Notes within a board from newest to oldest rather than oldest to newest?We use one board to capture all our quarterly projects. We use the Note section weekly and add notes. Every time I open the Notes section, I have to scroll all the way to the bottom to add notes for that meeting. Is there a simple way to sort those newest to oldest?

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1 year ago
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