Question

Upload a pdf not possible

  • 26 January 2023
  • 5 replies
  • 49 views

Hello, 

 

i cannot uplaod any pdfs in Miro (nor at Desktop, neither at Browser Version).

What can i do?

Here is a photo with the error message.

Dimitris

 


5 replies

Userlevel 3
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Turns out it was a scaling issue. It was incredibly miniscule compared to everything else on the board and so I couldn’t see that it had shown up.

Hahah Cool :)

Hello, 

 

i cannot uplaod any pdfs in Miro (nor at Desktop, neither at Browser Version).

What can i do?

Here is a photo with the error message.

Dimitris

 

Can you let me know what way u are trying to upload pdf. Did you use any source or something else? tell me, I think I can help you.

Turns out it was a scaling issue. It was incredibly miniscule compared to everything else on the board and so I couldn’t see that it had shown up.

Userlevel 3
Badge

Hello @Dimitris 

I have also tested uploading Pdf filed to Miro (App as well as Web app) version, and uploading working fine for me. 

 

Regards

Aman

Userlevel 7
Badge +12

@Vanessa Toye - I just tested uploading a PDF to a board using Chrome, Firefox, Edge, and the Miro desktop app on Windows 11 64-bit and the PDF uploaded every time.

What OS/client are you using?

If a browser, have you cleared the cache?

If the desktop app, have your tried resetting the app data?

If you have a paid Miro subscription, you can open a Miro support ticket by following these instructions:

https://help.miro.com/hc/en-us/articles/360020185799-How-to-contact-Miro-Support#h_01F010RXA0E1S9C0WFQYX75R6C

I’m having the same issue and I’m seeing this one hasn’t been responded to.

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