I can't pay for a monthly subscription by my card. I tried to use 3 different cards and in all cases there is a message "there is an issue with your payment method. Try a different payment method". Please, help me, I just want a starter plan, why can't I pay for it?
Hi
Info on payment methods we accept: We accept all major credit cards. If you purchase Starter Plan for 10+ members or Business Plan you can pay via self-serve invoice. If you want to purchase Enterprise Plan, contact us, and we will issue an invoice that you can pay via bank transfer.
I’ve got the same exact problem and I also live in Mexico! Did you manage to fix it?
No, I have the same problem now. I fixed it once when I wrote to support, but now this problem has appeared again
I’ve got the same exact problem and I also live in Mexico! Did you manage to fix it?
Same here - trying to reactivate my subscription and keep getting this error on multiple cards..
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.