[KNOWN BUG] Why is there still padding in my Text objects?

  • 18 August 2022
  • 6 replies
  • 113 views
D

I see that, based on updates made last year, when using the Text tool, there should not be any padding. But that’s not the case when I use Miro. Padding around text still scales.

This is both on the web app and the most recent Mac app.

Alyona 7 months ago

Hi @David Riedy, @Robert Johnson,

Alyona from Miro Support is stepping in for a moment!

Just want to confirm here too, that the issue you noticed seems to be a bug indeed, and I've already escalated the case along to the developers. Once the fix is released, I will update everyone here too.

In the meantime, I wanted to share a workaround with you. My testing showed that the padding appears only when you "draw" the text box. If you select the text tool from the toolbar or use the hotkey T > click on the canvas where you want the text to be > start typing, the padding doesn't appear. Here's what I mean:

?name=c47efaa574756dbe2d7bc48d25138cdf5bd27880.gif

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6 replies

S

@David Riedy - If you are able to reproduce it, please record a Loom five nights at freddy's video (or using any other video recording software that you can share a link of the video to) and report it to Miro support.

Very useful for me. 

Alyona
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Userlevel 5
Badge +1

Hi @David Riedy, @Robert Johnson,

Alyona from Miro Support is stepping in for a moment!

Just want to confirm here too, that the issue you noticed seems to be a bug indeed, and I've already escalated the case along to the developers. Once the fix is released, I will update everyone here too.

In the meantime, I wanted to share a workaround with you. My testing showed that the padding appears only when you "draw" the text box. If you select the text tool from the toolbar or use the hotkey T > click on the canvas where you want the text to be > start typing, the padding doesn't appear. Here's what I mean:

?name=c47efaa574756dbe2d7bc48d25138cdf5bd27880.gif

D

Thanks. I recorded myself creating the text fields and reported it.

Robert Johnson
Userlevel 7
Badge +11

@David Riedy - If you are able to reproduce it, please record a Loom video (or using any other video recording software that you can share a link of the video to) and report it to Miro support.

Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +11

@David Riedy - The response from Miro support:

Can you confirm for me whether or not this happens for any newly created objects? 
 
The difference you're describing is consistent with a UX update that was released around that time last year. With this update, text that was created already with padding was not impacted, but any newly created text objects are affected by the reduction in padding. 
 
Does this make sense? 
 
If you're noticing it happening with newly created text objects as well, would it be possible for you to record a short Loom video showcasing what's happening on your end? Thanks in advance! 

My text object was created on April 23, 2022, but I cannot created it outside of that Text object.

Can you?

Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +11

@David Riedy - I have been noticing this too. I checked a text object that I created on April 23, 2022, and it had mega padding. If I convert it to a shape and back to text, the padding disappears.

I will open a Miro support ticket and will report back here with what they tell me.

Volunteer Community Moderator

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