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Questions & Ideas

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8436 Topics
M
MaximNew Here
posted in Ask The Community
Not getting the confirmation code

HiCannot get confirmation code. Tips from help article didn’t help.Posted support request - #227307] email confirmation code is never received, but didn’t receive any help :(  

1
Marina
Mironeer
3 years ago
T
Tanwir DhaliwalBeginner
posted in Ask The Community
Which Miro-Plan do I have to purchase?

Hello Miro-Community,I would like to prepare 4 Miro-Bords and I would like to invite a total of 30 persons into the bords. they should be able to engage themselves and work on the bords ( not only view). I do not know which price-plan would make a good deal for my Plan. Do you have any solutions?And is it available to choose the monthly subscription and only use it for a month?Hope to get some help. Thanks in advance guys ! :)

1
Isman Tanuri
3 years ago
T
Tracy YangNew Here
posted in Ask The Community
I'm not able to edit/delete lines in mind map after a while...

I'm. not able to edit/delete lines in mind map  after a while...I was staying on the file and I was the only editor , I did not lock the boxes, I have several lines(not all) that can't be edited again after a while.

1
Kiron Bondale
3 years ago
J
JonbergNew Here
asked in Ask The Community
Import Excel cell colours as sticky note colours

When importing Excel cells as sticky notes into Miro, is there a way to import cell colours as different sticky note colours? I don’t think there is but it would be a handy feature.

3
Robert Johnson
3 years ago
D
David ArmstrongNew Here
posted in Ask The Community
When you start a video chat, I can't see a link to give guests to watch

Anyone know where the share link is once you start a video chat?I want to invite a guest to the video chat, I think it better to share a board and see your guest's face while we talk over the board.

1
Marina
Mironeer
3 years ago
B
bobazziBeginner
asked in Ask The Community
Can't create a team

According to the training vids, i should be able to create a new team on the team page under the consultancy plan.   When i go there, the create a new team tab does not appear?  This product is getting increasingly frustrating to get started on.  I hope it gets better 

2
B
3 years ago
B
bobazziBeginner
asked in Ask The Community
Add day passes to consultant plan denied

We just converted our plan to the consultant plan.  When i converted it a few days ago, i did not enable the day passes.  I am trying to get day passes enabled but i am told i have invalid permissions.  I am the account owner.  I also cannot add a team to the account.  Seems like my account is hosed. or more likely i am clueless as a newbie. 

2
B
3 years ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community
[RESOLVED] Miro either not loading or VERY slow and not showing all of my teams in my dashboard

As of 9:00 AM CST (UTC-6), Miro appears to be experiencing issues. What I am seeing:Miro either does not load at all and times out (I get a 502 Bad Gateway error) If it does finally load, some (or all) of my teams are not present in my dashboard Boards aren’t always loading (some just show the Miro logo spinning).I have opened a help desk ticket with Miro.There are no updates yet on https://status.miro.com/Anyone experiencing issues?

23
P
3 years ago
C
ctosovoysestBeginner
asked in Ask The Community
I can restricting access for Countdown Timer for Guest User

Hi Miro lovers! My question is the following, if we can restricting the use of Countdown Timer for only Role Board Owner or assign use the Countdown timer for specific role?. I will like to restrict access for Gest user.

3
Robert Johnson
3 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs
Get user id

Hi,I have tried a few ways to get the current user id, but I always encounter a error in one way or another. What is the most basic way to get a user id? So far I have mainly tried this: async function getUser() {        const proxyurl = "https://cors-anywhere.herokuapp.com/" // getting cors error without this        const url = "https://api.miro.com/v1/users/me"         const options = {            "method": "GET",            "headers": {                “Authorization”: `Bearer ${token}`,                "Content-Type": "application/json"            }        }         fetch(proxyurl + url, options)        .then(response => {        console.log(response)        })        .catch(err => {        console.error(err)        })    }I’m currently getting error 401 “Not Authorized”I’ve seen a few discussions in here about a direct miro dot command that can get the user id but can’t find it anywhere in the documentation. Will be thankful for any suggestions as I ran out of ideas of what to

2
Sami Ljimari
3 years ago
D
DavidB.Miro Hero
asked in Ask The Community
Is it possible to turn off the lasso tool?

Hi, is it possible to turn off the lasso tool?In a client workshop yesterday a participant managed to accidentally grab dozens of elements and drag them out of main view.  The only way I think they could do that is with the pen / lasso feature…Any advice would be welcome! 

2
D
3 years ago
J
Jan WegnerContributor
asked in Ask The Community
Expand pdf pages - change in rights?

Hey all, I just mentioned that I can not expand or flip pages in an pdf file on the board. This is strange as I am the owner of the board and using the consultant plan. Even stranger, that it worked before.I found out that only the person copying the file on the board is able to extract the pages. A doubled file does lose this ability. Is this a course of changes in rights? Can I change this? Greetings from germanyJan

6
A
5 months ago
R
Ruth NewnhamActive Contributor
asked in Ask The Community
Zoom using scroll not working with Microsoft Teams

Hi - I’ve been using Miro in MS Teams for training workshops - suddenly today when I try to zoom using the scroller on my mouse it won’t zoom but moves up and down the board! I haven’t changed anything -n is there a setting that I need to look at? Help!  Panic over - I found it in settings 

1
Robert Johnson
3 years ago
V
Veroo StamatoNew Here
asked in Ask The Community
Error edit files in Mobile app

I been using the mobile version bc es more easy and confortable to use from my phone at anytime and everything been normal until today. I uploded a jpg file in my board but i couldn't edit it, like size or move it.  I tried in others boards and it doesn't works...  i know i should use a computer o whatever but i really need to use it from my phone, so if anyone have an idea of how to fix it...    I also restarted my phone and the app, cleared the cache and nothing changes :( Edit: there's no new updates in playstore or something

3
Robert Johnson
3 years ago
J
Julia_HagelNew Here
asked in Ask The Community
Assign Sticky Notes to Participants

Can you assign the sticky notes to the participants in advance? I will hold a workshop with 12 participants. Everybody should write his/her opinion on sticky notes. Every participant should get a different colour and should only be able to edit the sticky notes with his/her colour. In the best case on every sticky note is a tag with the name. Is this possible? I saw the template “Stickies Packs”, which looks like a good approach. But I’m not sure how to add more than 6 participants. Moreover I’m not sure, if I can assign the sticky note to the participants in advance, so that f. ex. participant 1 can only edit his/her sticky notes.Thank you in advance for your answers! :)

3
J
3 years ago
M
MDavidowitzNew Here
posted in Ask The Community
Object Mirroring Between Boards

Is there a way to have objects on different boards mirror each other?  For example, if I change a card on one board, the same card changes on another board.

2
C
3 years ago
P
PhotoPhloNew Here
asked in Ask The Community
Password Protection for Frames?

Can a Frame or section of a grid be password protected so changes can only be made by someone who holds the password?  I use Miro for online photography critiques and it has been a bit of a problem as students have inadvertently altered other students work.  It seems that the locking function is not adequate.  If no, is there another way to password protect parts of a board?  Thank you!

4
Robert Johnson
3 years ago
T
Thomas BjurboNew Here
asked in Ask The Community
Sticky Note (or similar) with the same content

I am using MIRO to define requirements. I write the requirement on stickies. Some requirements will be used in multiple places on the board. If I change a requirement then I would like for the other stickies with the same requirement to update automatically. Is that possible?

1
Robert Johnson
3 years ago
J
Jeff CarnahanBeginner
asked in Developer platform and APIs
Guest T&C Acceptance

Is there a way to have a T&C pop up for guests to accept before they can view/interact with a board?

4
Daniela Gavidia
Mironeer
3 years ago
T
Tanwir DhaliwalBeginner
asked in Ask The Community
Inviting people without wanting them to sign up

Hi Guys,is it possible that I invite users to engage on a Miro-Board without wanting them to sign up? Is it mandatory to sign up in order to work on a Board?Thanks and kind regardsTanwir

2
Robert Johnson
3 years ago
M
Moritz PosseltNew Here
asked in Ask The Community
Changing Google Drive Account

Hey Guys,  I connected my company google drive to Miro, but I would love to connect a different google account (private / student). How can I switch? Tried reinstalling the app, but I was still auto logged in to the wrong drive and could not find an option to switch between google accounts. Hope you guys can help me :) Best wishes Moritz Posselt 

2
M
3 years ago
F
FABIAN AMAYANew Here
posted in Ask The Community
Toolbar disappears and everything gets all glitchy on iPad

Hi, everybody.I have been having big troubles working on miro with my IpadPro since the latest ipad os actualizations.The toolbar simply disappears after trying to select a command. Sometimes it appears once more after a time, often not al all. I must close the application and try again, but the problem persists.And often the application freezes...Does anybody have similar troubles?

7
Marina
Mironeer
3 years ago
M
Mike ReekieBeginner
posted in Ask The Community
Does miro support the idea of an icon with attached text? (without manual grouping)

Bottom line. If icons or pictures could come with a built in text box below them that can be blank or filled in I’d be an extremely happy camper.  Is there a feature I’m missing? If not can I get this in as a feature request?--------------------------------I’m working hard to get adoption within our organization for using miro for problem solving through discussion mapping.  The folks are generally tech savvy but not sure that they are going to like learning something new.  This technique involves using simple icons like question mark, light bulb, minus, plus and “i”.  I’ve used many other graphical planning tools. The best one’s I’ve got attach a text box to whatever icon you’ve got. As I work with the group on the questions the whole process is constantly interrupted by having to for example grab a post it note, select or cut/paste a question mark, then group the question mark with your post-it, and only then being able to write your text.  In the last session I was working with a gr

4
K
5 months ago
D
D-DesignBeginner
asked in Ask The Community
Any way to create a new Google Sheets row when creating a Miro card?

I’m seeing integrations between Miro and Google Sheets (and Airtable) going one way: Create a row or make a change in Sheets and it triggers an action in Miro, but I’d like to do the opposite. When I make a new card in Miro, I want it to trigger a new row in Google Sheets. Possible?

2
D
3 years ago
D
Daniel BoothNew Here
posted in Ask The Community
No application set to open URL

Every time I open a link to a board it pops up with this message:I cannot get rid of it. I have tried:•Clearing browser settings.•Completely deleting the Miro app off my laptop.•Running CCcleaner to try and fix the issue.Unfortunately the issue still persists and it is extremely frustrating.Any help/advice is appreciated.

7
Günter Grodotzki
3 years ago
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