Questions & Ideas

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7589 Topics

M
MaximNew Here
posted in Ask The Community

Not getting the confirmation code

HiCannot get confirmation code. Tips from help article didn’t help.Posted support request - #227307] email confirmation code is never received, but didn’t receive any help :(  

1
Marina
Mironeer
3 years ago
J
John HaighNew Here
asked in Ask The Community

Does Miro support Ping/Sailpoint platform for SSO?

Does Miro support Ping/Sailpoint platform for SSO?

1
Marina
Mironeer
3 years ago
A
Aliya AkimkhanovaBeginner
asked in Ask The Community

Что означает a Member?

Пишу на русском, потому что, видимо не понимаю до конца понятие Членства в Миро. Я работаю с 4 группами студентов (по 12 человек). 3 доски мне не хватает. Но в целом, работа с Миро меня более чем устраивает. Мне нужно больше досок. Хочу взять платную подписку, но появляется окно, что у меня 47 members и мне нужно уменьшить количество. Я думала, что я являюсь единственным владельцем и member этой доски, а мои ученики - гости, которых я приглашаю по ссылке. Таким образом, если я куплю подписку на 2 members, смогу ли я также работать с досками и приглашать учеников через ссылки? чтобы они могли редактировать также и работать с досками на уроке?

1
Marina
Mironeer
3 years ago
R
Renee WolfNew Here
asked in Ask The Community

Ability to see all participants and still manipulate boards, live?

Please help with the following question:Do we have the ability to see all participants and still manipulate boards, live?

1
Kiron Bondale
3 years ago
A
Amanda MarschallNew Here
asked in Ask The Community

Invited Users who are not able to login

Any help would be greatly appreciated! I have a company account and currently have a handful of employees who are not able to login to Miro. They get the invite emails to both Miro and the Miro Boards and then get an errors that says “The signed in user is not assigned a role for the application”. On my admin end it is showing them as an “invited user” and they are greyed out. They are internal employees, they are not new and they are using Chrome. Any help please?!? Thanks! 

1
Robert Johnson
3 years ago
D
Danny HolyoakeNew Here
asked in Developer platform and APIs

Using REST API to change User's Role causes System Error

Heya,I am trying to use the REST API to automatically deprovision our users when a member leaves the team.I am using the Update Team User Connection endpoint to change a member’s role from ‘member’ to ‘non_team’. I’m doing this because it’s the best way to ensure a member’s boards aren’t deleted when their account is removed.When I try this with an account, I get a 500 error, both via Postman and the API reference page, with the message InternalError.After this happens, the user can no longer access the Team Boards at all. The web interface’s Users list still lists them as a Full member, and presumably they are still licensed as such.When using the API, the user is no longer listed under List All Team Members, and the Team User Connection ID will 404.Is this a bug that I'm running into, or am I doing something wrong here? Is there a better practice to deprovision users?Thanks for any help you can provide!

1
Daniela Gavidia
Mironeer
3 years ago
C
Celine XuNew Here
asked in Ask The Community

PDF picture to graph or text

hi if I have a picture as follow, could i turn this .png or pdf page directly to a similar board in miro It is a table formate. have text.any suggestion? or I have to manully type in and format a board by myself

1
Kiron Bondale
3 years ago
chrissmith
chrissmithBeginner
asked in Ask The Community

Storage limits?

Is there any limit to the amount of storage a given project, team, account can use on your servers?  We’ve been testing backups/restores and I see many of our boards are 250MB+ and some are as big as 1GB when downloaded as backup files.  That makes me wonder if we will eventually run into some kind of storage limit. 

1
Marina
Mironeer
3 years ago
D
DuffyBeginner
asked in Ask The Community

Share Presentation Mode

Is it possible to share a URL of a Miro board in presentation mode only?

1
Robert Johnson
3 years ago
M
Mo GoltzBeginner
asked in Ask The Community

Change order of tags?

Is it possible to change which order the tags are displayed on stickies once they are applied without removing them and re-applying them?

1
Kiron Bondale
3 years ago
M
Mo GoltzBeginner
asked in Ask The Community

Is it possible to search or filter by tags?

Is it possible to search or filter by tags?

1
Robert Johnson
3 years ago
E
Eugene DamasoBeginner
asked in Ask The Community

How do you share a board without making them a team member?

I’m looking to share boards without making everyone I invite a part of the team.

1
Kiron Bondale
3 years ago
M
Michael KochNew Here
asked in Ask The Community

restore a board to a certain date

Hi ! Unfortunately we overwrote a board and thereby deleted large part of content of that board without having made a copy of the board or a backup. Is it possible to restore a board with for example the status of the 03.11.?As this is very urgent for us we would be greatful to get some answers here, because so far we had no response of the support team.Michael

1
Robert Johnson
3 years ago
G
Gabe FieldsNew Here
asked in Ask The Community

Is there a limit on the number of anonymous guest editors that can simultaneously work on a board?

Pretty much the question in the title. I have an educational team plan, and we’re planning to use it for hosting seminars for an online course. We’d like to have the participants, probably 100-200 in number, join the call as anonymous guest editors and participate by entering things on the board. I know that it says it can accommodate an unlimited number of guest editors, but is there any practical limit to the number of guest editors that can functionally be in a board at the same time?

1
Robert Johnson
3 years ago
M
Morgan WallNew Here
posted in Developer platform and APIs

Card Due Dates pulling wrong

Has anyone else experienced an issue where the due date on your card does not match the “date” field when pulled from Miro?  This is happening in about 50% of the cards I am pulling and for all of them the incorrect date is one day ahead of the correct assigned date.  eg. if the due date is “Nov. 12” the output json from a Python Requests API pull will say “Nov. 13”.   I have not noticed any correlation with when the cards were created or modified.  

1
Daniela Gavidia
Mironeer
3 years ago
mlanders
mlandersExperienced Community Member
asked in Ask The Community

Different emojis - What is the real one?

As I openend my miro board on my tablet i noticed that on my tablet the emojis are looking much mor better than on my PC. That brought me to the question: What icon does any other user sees when I place an emoji on my board and why are they shown differently:This is shown in my tablet:  This is from my PC:  Got a Radeon RX550 Graphic Card with 4 GB Ram. I cannot imagine that this card shows less details than my Samsung Tab S3  Totally confused.Michael

1
Marina
Mironeer
3 years ago
F
FreyaNew Here
asked in Ask The Community

No access as owner

I created a mindmap in Miro. When I wanted to share it, I tried changing the setting in a way that the other people could only comment on it, not change it. However, not it says I myself have only commenting rights and now I cannot edit my own board. I can’t find an option to change it back and am looking for help. 

1
Robert Johnson
3 years ago
J
Jane SullivanNew Here
asked in Ask The Community

Saving boards

Hi I’m trying to export a board as a pdf or an image.  Mira says it  is exported - but I can’t for the life of me find where it is stored on my laptop.  I’ve looked everywhere including having checked the download folder several times. Any suggestions would be helpful.

1
Robert Johnson
3 years ago
M
Mary McInnisNew Here
asked in Ask The Community

"Pin" a board on free plan so it does not become view-only?

Our free team has a main board that we need to ensure stays collaborative and not view-only. Is there a way to pin this board so it will not be auto-reverted to view only? If not, we need that feature, such that reverting to view-only isn’t a function of when the board was created, but of the team’s prioritization of boards.

1
Robert Johnson
3 years ago
Jeremy Wheeler
Jeremy WheelerBeginner
asked in Ask The Community

MS Excel vs Google Sheets

Hey all, I wanted to find out if what I am seeing is expected behavior when it comes to integrating a MS Excel workbook. I pointed to an excel file that is on OneDrive (and also have dragged and dropped) onto a Frame in Miro. I also did this with Google Sheets and Google Drive.MS Excel and OneDrive (left image)I’m only able to see a maximum of 2 columns and I have to click the left/right arrows to see the rest of the worksheet Large empty whitespace for the border of the content Double-click opens a zoomed version of the document. The remaining columns are visible etc. But I am not able to edit.Google Sheets (right image)I’m able to see almost the entire worksheet (6 columns). Large empty whitespace for the border of the content Double-click opens a zoomed version of the document. I am able to do live edits.If I could get the same behavior from MS Excel as I am seeing in Google Sheets, that would be awesome.

1
Marina
Mironeer
3 years ago
G
GunterBeginner
asked in Ask The Community

Identities of guest editors?

It is important to know the identiy of the participants sometimes.To assist someone that has problems for examlple, how can I call him or her : “ hey “nice developer” come to board…not nice.Also during votations, could be very good to see the progress people are making when voting.some ideas on the way? 

1
Robert Johnson
3 years ago
Kristian
KristianBeginner
asked in Ask The Community

Adding a person who already has a Mirò account

I want to add a person to my board who already has a Mirò account on his own. Is it possible to do without any further costs?

1
Kristian
3 years ago
M
Mikael CedergrenNew Here
asked in Ask The Community

Resize height of phone

I can resize a browser frame, but when I try to resize a phone frame it maintains the aspect ratio. However, the info doesn’t fit and I need to change the height to indicate scrollable content. How do I do this?

1
Robert Johnson
3 years ago
Sami Ljimari
Sami LjimariActive Contributor
asked in Developer platform and APIs

Detect when a miro board widgets gets created and deleted

Is there a integrated miro command or any other way to detect when a miro widget gets created on a board? And even more importantly can we access it’s id and other data immediately as it gets created? The only solution to this that comes to my mind is to gather all current miro board widget id’s and compare them in certain time intervals against new widget id’s whenever the time interval triggers. This solution seems really dirty and inefficient to me though so I’m trying to ask here first to find out if I could theoretically implement some sort of a event listener for miro widget creation

1
Daniela Gavidia
Mironeer
3 years ago
M
Markus EdenhauserBeginner
posted in Developer platform and APIs

SDK Improvements on deprecation warnings

Hi,Not sure in which forum to put it.I just checked miro.d.ts for IBoardViewportCommands which I am using as single source of turth, but not all methods are listed there. Just fiddled in the console and on miro.board.viewport I get those methods listed:miro.board.viewport.  methodsWhen using the methods getZoom, zoomToObject it shows deprecation warning, alltough this methods are also listed on the documentation example here https://developers.miro.com/docs/how-to-start. Would be cool to see in the console which method to use instead (eg. getZoom shows deprecated, but could mention to use getScale instead).And a general migration section in the docu would be cool.Markus

1
Daniela Gavidia
Mironeer
3 years ago
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