Updated board UI – coming soon to all Miro users!

  • 25 January 2022
  • 32 replies
  • 618 views
Lena Shenkarenko
Userlevel 6
Badge +1

Hi everyone! Some of you may know about this already since you were participating in the public beta, others will hear about this exciting update for the first time today… Long story short, the updated board UI is coming soon to all Miro users 🥳

New and existing Miro users on the Free, Team, Business, Consultant, and Education Plan will be gradually receiving this update until mid-February.

Enterprise Plan customers will get the updated board UI in March. 

Please, bear with us as we update key customer-facing touch-points including the Help Center, and try out the refreshed, scalable board interface with faster discoverability of key features during your next collaborative session.

Please, visit the Help Center to learn more about the update. 

 

32 replies

Brandon Lee
Userlevel 4
Badge +1

Does anyone find the direct replace image feature annoying?  For example if you have an Image selected on the Board and you mean to Paste a New Image it replaces the selected?  So many Users in my Office accidentally replace existing Images and get so frustrated.

G

Здравствуйте! Будут ли сессионные залы в образовательном плане? Спасибо

Daniel Herrera
Userlevel 3

@Daniel Herrera -

As per the Help Center article on the new UI: “Screen sharing can still be accessed via Miro's native video chat app by users on Team, Business, Consultant, and Enterprise Plans. “

Kiron

Ah that’s good to know, thanks @Kiron Bondale! 

It is a feature which is useful without video chat, so I would be concerned it will not be fully used by premium users, but good it’s still there. 

Thrive with your Tribe
Kiron Bondale
Userlevel 7
Badge +6

@Daniel Herrera -

As per the Help Center article on the new UI: “Screen sharing can still be accessed via Miro's native video chat app by users on Team, Business, Consultant, and Enterprise Plans. “

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
Daniel Herrera
Userlevel 3

I like the new UI, the top right drop down for the Presentation Mode area is definitely more intuitive, but the ScreenShare seems to have disappeared. 

Although Screenshare was a little clunky it definiately fulfilled its purpose of forcing everyone to follow your full screen experience. 

Currently even with Presentation mode, people in the board are not viewing my presentation and can still do their own thing. 

Can you confirm how we will now ensure we can fully present to people knowing they are seeing what we are showing them? 

 

Thrive with your Tribe
R
Badge

Is there any chance to know the exact release date / week of the new UI being released to Enterprise customers? I’d like to inform the users up front.

Apollonia
Rank
Userlevel 4
Badge +1

Hi @Yana Bunina!

Glad to hear the issue got resolved! 

If anything else comes up in the future, feel free to share the problem/question in a separate post in our Community here: https://community.miro.com/ask-the-community-45. This way, more people will be able to see your post and react to it! 🌼

Apollonia
Y

@Yana Bunina

The second board is loading. And I can create a new board and do something there. Did you change something for Free plan? Does a free plan board is unlimited editable or no?

To clarify, I do not work for Miro and am just a volunteer community moderator, so I am aware of changes that Miro makes.

Free Plan boards that are not in view-only mode due to being over your three-board limit are unlimitedly editable. You can read more about there here → https://help.miro.com/hc/en-us/articles/360017730373-Free-plan

I have converted your reply into a Miro support ticket - you should have received a confirmation email about this and all replies from the support team will go to that same email address.

@Robert Johnson Thank you! I don’t know if  Miro team helped/ changed something or something else happened, but now the board has started loading and I can work there. 

Y

In our Office, we had an event a couple years ago where Board Content was deleted.  We have 100’s of Boards and many were affected.  The problem is there is no indication of which Boards lost Content.  So in our Office we don’t trust Miro for storing content and when we are done Idea Storming we export it out via PDF.  We essentially treat Miro like a Physical Whiteboard and walking away from it means the content becomes volatile.  I’ve made requests in the past to create different levels of Change Control but that would not help in avoiding what you are experiencing.  So we just avoid using Miro to store long term content.

Cc: @Lena Shenkarenko 

Thank you, I thought that I can trust to Miro like to Google Drive and save there all materials...

Brandon Lee
Userlevel 4
Badge +1

Hello @Lena Shenkarenko! Can you help me? After updating since 2 days I can’t load one of my board anywhere (on the app on my computer (home 5G Wi-Fi , on my phone with mobile data, on my computer (Google Chrome, Windows 10)). I also duplicated this board, but it didn’t help. Before it worked good.

Sometimes when I refresh the page, I manage to zoom in the first second and see something, but then the loading stops and the board does not work (pic 4). I can't use any features on the board.

The second board is loading. And I can create a new board and do something there. Did you change something for Free plan? Does a free plan board is unlimited editable or no?

app:

Сhrome

 

my phone (mobile data)

Sometimes it stops like this

 

In our Office, we had an event a couple years ago where Board Content was deleted.  We have 100’s of Boards and many were affected.  The problem is there is no indication of which Boards lost Content.  So in our Office we don’t trust Miro for storing content and when we are done Idea Storming we export it out via PDF.  We essentially treat Miro like a Physical Whiteboard and walking away from it means the content becomes volatile.  I’ve made requests in the past to create different levels of Change Control but that would not help in avoiding what you are experiencing.  So we just avoid using Miro to store long term content.

Cc: @Lena Shenkarenko 

Robert Johnson
Userlevel 7
Badge +12

@Yana Bunina 

The second board is loading. And I can create a new board and do something there. Did you change something for Free plan? Does a free plan board is unlimited editable or no?

To clarify, I do not work for Miro and am just a volunteer community moderator, so I am aware of changes that Miro makes.

Free Plan boards that are not in view-only mode due to being over your three-board limit are unlimitedly editable. You can read more about there here → https://help.miro.com/hc/en-us/articles/360017730373-Free-plan

I have converted your reply into a Miro support ticket - you should have received a confirmation email about this and all replies from the support team will go to that same email address.

Visual Thinker | Volunteer Community Moderator
Y

Hello @Lena Shenkarenko! Can you help me? After updating since 2 days I can’t load one of my board anywhere (on the app on my computer (home 5G Wi-Fi , on my phone with mobile data, on my computer (Google Chrome, Windows 10)). I also duplicated this board, but it didn’t help. Before it worked good.

Sometimes when I refresh the page, I manage to zoom in the first second and see something, but then the loading stops and the board does not work (pic 4). I can't use any features on the board.

The second board is loading. And I can create a new board and do something there. Did you change something for Free plan? Does a free plan board is unlimited editable or no?

app:

Сhrome

 

my phone (mobile data)

Sometimes it stops like this

 

Robert Johnson
Userlevel 7
Badge +12

@Brandon Lee - I did have a similar issue about 19 days ago, both when trying to login to the community AND the Help Center - it was an SSO issue tied in with Google Authentication. If you do create a ticket, you can reference mine: #383368.

I ended up having to completely sign out of miro.com, clearing the cache/cookies, and signing back in to miro.com using my Google account, and then into the community and help center.

Visual Thinker | Volunteer Community Moderator
Brandon Lee
Userlevel 4
Badge +1

Do you still have access @Robert Johnson to your Help Center Dashboard.  I tried to Sign In to Miro Support & Help Center but nothing happens.  In the past I use to be able to see all my Tickets I submitted.

Cc: @Lena Shenkarenko 

Brandon Lee
Userlevel 4
Badge +1

Many Users (very experienced… we have used Miro for 6 years) have lost content on a Board because of the Select Image and Paste from Clipboard replace function added.  Not sure why in some cases this cannot be reversed with the Undo.

We recover content by restoring a backup and retrieve the lost Image.

Brandon Lee
Userlevel 4
Badge +1

My setup is Windows 10 using Microsoft Edge (Chromium) Browser… still experiencing Browser Tab Logging Out will report as an Issue.

Update: Could be a Edge Browser Issue (I noticed that was updated recently too).  When testing in Firefox I cannot reproduce the symptoms.

Robert Johnson
Userlevel 7
Badge +12

Terrible Update when in the Browser trying to Open a Second Miro Board Tab will Log you out of the Tab that is opened.

@Brandon Lee - This is not happening to me. I am using Miro via latest stable Chrome on Windows 11 64-bit and currently have three instances/tabs of Miro open, with three different boards loaded. My primary account subscription is on the Consultant Plan, but I am also a member of Free, Education, Team Plans, and have some limited access to some boards in an Enterprise Plan.

I seem to recall from some of your previous posts that you are a Mac user? What else can you tells us about your set up?

Visual Thinker | Volunteer Community Moderator
Brandon Lee
Userlevel 4
Badge +1

Terrible Update when in the Browser trying to Open a Second Miro Board Tab will Log you out of the Tab that is opened.

Brandon Lee
Userlevel 4
Badge +1

I reported a Ticket to Developers @Robert Johnson my UI won’t change to Mouse and is “stuck” on Touch.  I cannot believe though I am the only User whose UI is “stuck” in Touch Model.

Lena Shenkarenko
Userlevel 6
Badge +1

@Robert Johnson @Brandon Lee thanks for reporting! It’s,indeed, a bug that will be fixed once the updated board UI is rolled out to all users (part of the update is improving the experience for touch devices) so, please, bear with us! 

Robert Johnson
Userlevel 7
Badge +12

Actually… @Lena Shenkarenko - Are you able to confirm if the mini-map not minimizing when in touchscreen is a feature or bug?

Visual Thinker | Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +12

@Brandon Lee - As I posted my last reply, I noticed that you are using touchscreen navigation mode:

 

I cracked out my old Dell with a touchscreen and am also noticing that, when in touchscreen mode, the mini-map toolbar does not minimize. I will note this to Miro support to pass along to the product team and will report back with their response.

Visual Thinker | Volunteer Community Moderator
Robert Johnson
Userlevel 7
Badge +12

Working as expected for me:

 

Visual Thinker | Volunteer Community Moderator
Kiron Bondale
Userlevel 7
Badge +6

@Brandon Lee -

When I hover off the navigation toolbar, it minimizes to only show me the “- <x%> + ?” icons. 

Kiron

Kiron D. Bondale, PMP, PMI-ACP, PSM II, ICP-ACC, DASSM, DAC, DAVSC, PMI-RMP
Brandon Lee
Userlevel 4
Badge +1
Map/View Toolbar will Not Hide

Does anyone have the issue in the new UI where the Map/View Toolbar will not Hide?

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