Zooming in to 1%

  • 26 November 2021
  • 2 replies
  • 129 views

I have been using Miro for about a week and so far eveything has been great.

But today the boards keep zooming in to 1% no matter what I do. 

I noticed that if I choose a frame and if I try to work on it, the movement of the mouse on the Miro trigger an automatic zooming into 1%. It goes to even below 1%.

It is happening on all the boards that I own.

I am unable to do anything now on my project. Can you help?
 

The zooming issue

 


2 replies

Userlevel 7
Badge +6

@Cynthia Lau -

Can you try accessing Miro a different way (e.g. incognito browser, desktop app) and see if the same behavior recurs? Is this happening just with this one board or all boards?

Kiron

The issue is resolved. I realised that it was device specific as Miro on my laptop worked fine. Turned off the desktop and was ok after the reboot. 

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