Upgrade doesn't work

  • 8 September 2021
  • 1 reply
  • 62 views

Hi all,

I am new at Miro. I downloaded the app (on Mac IOS) and after a test-drive I wanted to upgrade my subscription. However, when I click on the ‘Upgrade’ button (blue in the top right corner) the GUI of the app get’s a bit darker and for five seconds I see it loading and then it all stops and just sits there. 

I tried the same online and same effect.

 

Not sure what to do next or what could be the cause of the Upgrade not working.


1 reply

All good, I learned that the reason was that I already put myself in a team (although I didn’t really need to), so I couldn’t upgrade.

All good, I made my own solo team and managed to upgrade.

 

Cheers,

Peter

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