Question

PDF Export-Lines not showing on PDF

  • 15 June 2021
  • 3 replies
  • 35 views

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On the right is what I see in the Miro app on Win10, on the left is what the PDF shows.

I have tried moving shapes around and changing line type. No change.

How can I fix this please?

David


3 replies

Userlevel 7
Badge +16

@David Emerson - This looks like a bug. I am trying to recreate.

Can you tell me:

  • Are you on a paid plan?
  • How are you exporting - from a frame that these sticky notes are in or are you using the “export this board” action near the board name (top left)?
  • If exporting the board, what quality of PDF (“Small file size” or “Best quality”)?
  • Does this happen when you use a browser?
Badge

@David Emerson - This looks like a bug. I am trying to recreate.

Can you tell me:

  • Are you on a paid plan? YES
  • How are you exporting - from a frame that these sticky notes are in or are you using the “export this board” action near the board name (top left)?BOTH from a frame that these sticky notes are in or from the Export High Quality
  • If exporting the board, what quality of PDF (“Small file size” or “Best quality”)?
  • Does this happen when you use a browser? YES same problem

@Robert Johnson 

Userlevel 7
Badge +16

@Emerson Engineering - Thanks for confirming. If this is still happening, I would suggest reporting this it Miro support.

Guide → Get help → Support

 

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