Question

Lost frame and content

  • 31 July 2021
  • 1 reply
  • 11 views

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Hi there,

 

Has anyone experienced any issues with losing content within a frame and know how to get it back. Sadly even checking the activity status and undo button doesn’t show any of the changes made and all the content doesn’t seem to exist :(


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Userlevel 7
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@Toula -

I’ve never encountered this and it is surprising that there’s nothing showing in the activity log for the content which was created and later disappeared. It also makes me think there may have been some sort of a connectivity loss between your device and the Miro site when those objects were created but usually, the Miro application will alert a user of that.

If this starts to recur, I’d recommend opening a support request here: Submit a request – Miro Support & Help Center

Kiron

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