[KNOWN BUG] Iconfinder has disappeared from toolbar


Userlevel 2
Badge +2

Even if I reinstall, still missing. 

Anyone has the same issue ?

Guillaume Bouchart 1 month ago

Bug SOLVED (confirmation from Support team).

Let’s iconize the word again.

View original

27 replies

Userlevel 7
Badge +14

@Guillaume Bouchart -

Yes, I’m getting the same behavior so looks like a new bug. Would suggest you open a Miro support request and provide an update in this thread based on your feedback from Miro: Submit a request – Miro Support & Help Center

Kiron

Userlevel 2
Badge +2

Even if I reinstall, still missing. 

Anyone has the same issue ?

Yes. Even if reinstall was succesful -  it keeps vanished. but iIf you look up app inventory, it say’s it’s still installed.

I think we have to wait… :smirk::hourglass_flowing_sand:

Userlevel 2
Badge +2

@Guillaume Bouchart -

Yes, I’m getting the same behavior so looks like a new bug. Would suggest you open a Miro support request and provide an update in this thread based on your feedback from Miro: Submit a request – Miro Support & Help Center

Kiron

Ticket #320625 open on MIRO Support 

Badge

same here! very important component for me!

Userlevel 7
Badge +16

I tagged this post as a “KNOWN BUG”.

@Guillaume Bouchart - Please do keep us updated with what Miro support tells you.

Badge +1

Hello! It appears Iconfinder isn’t available on any of my current accounts/boards, even though it’s already installed.  Is anyone else having this issue currently?

Badge +1

Yes me too.. !

https://community.miro.com/ask-the-community-45/link-frame-color-and-where-is-iconfinder-5497?postid=23012#post23012

I didnt see this thread earlier and have posted something similar in the above link.. + another 2 bugs? I cant color the frame and the link to template magically fix itself .. read more in the link above ya 

Cheers, Nurul

Userlevel 7
Badge +16

@ben.williams: I moved your reply to this thread, so that you can get Iconfinder status updates here.

Userlevel 2
Badge +2

Do not loose your time trying this : 

I’ve also tried to uninstall IconFinder in Setting / Account Setting / App & Intégration, and then reinstall it. (so I get a button “Get the app” instead of “Reinstall”).
This does not solve the issue.

Userlevel 2
Badge +1

My favorite and most used integration… 

NOOOOOO!!!!!!!

 

Badge +1

Same for me! Is there an open ticket and timeline?

Userlevel 7
Badge +18

The cooperation between miro and iconfinder is one of the fundamental elements of miro. 

It is the same like stickies, arrows and unsplash. 

Please make it work again. If we have to pay more ... mh   .... I will do so .... but do not take it away.... please not😢😥 

Michael Landers 

Badge

Yes, same here! Still doesn't work :-(

Userlevel 2
Badge +2

Ticket #320625 open since Friday 31/07

with answer

We've escalated the problem with the IconFinder app to the Tech team and will get back to you as soon as we have any news. Please bear with us!”

 

Very important for me too. 

Badge +1

I cannot find IconFinder icon from my apps list.

I remember seeing it a few days ago.

Can anyone help?

I already reinstalled it but it is still not being shown on apps list.

Yes same for me, icon now disappeared. Available to add but reinstalling does not bring it back.

There was issues with it last week but that was a connection problem with no icons being loaded. The icon finder app disappearing completely is new. 

Badge

Same issue here. Iconfinder disappeared. Reinstall does not work.

Badge

Same issue & also with Unsplash, I’ve raised a ticket too.

Badge

Same issue here  + also have the problem with “JIRA Cards”

Badge

Hi, just to confirm have this too, both on an Enterprise level account and a personal one.

Userlevel 1
Badge

I am having the same problem!  Says it is installed for my team and even when I reinstall it does not show up on the toolbar.  I hope Miro team can fix this soon!

Badge

Is there an official updated thread from MIRO on this?    We’re doing some major brainstorming today and not having my icons is making it difficult lol.

Badge +1

I checked again today and it showed up.

Still wonder why it disappeared though.

Userlevel 2
Badge +2

Hello, everybody

The IconFinder is back in my tool bar this morning.

Please note that the ticket regarding this bug has not been closed yet by Miro. So maybe it’s not completly solved.

I’ll inform you here when the ticket is closed.

++

Guillaume.

Userlevel 2
Badge +2

Marc from the tech team :

The IconFinder is working at the moment. However, it is not yet marked as officially solved.
We will inform you in this thread once the bug has been fully checked and fixed.

Reply