Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,729 Topics
  • 22,680 Replies

6729 Topics

Chris Münch
Chris MünchBeginner
posted in Ask The Community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

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4 months ago
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Adina LudwigNew Here
asked in Ask The Community

How should I cite Miro Software?

Dear Miro-community,I currently write my Master’s thesis and use Miro for visualisations/ mind mapping.How should I cite Miro?Also curious if other researchers are using Miro for team work and visualisations?Thanks!Adina

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18 minutes ago
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Are Gjertin Urkegjerde HallandNew Here
posted in Ask The Community

Creatice commons violation in template

I noticed a template in Miroverse that doesn’t adhere to a Creative Commons license (4.0 Attribution) for my original material, and have tried to contact the template creator to no avail. What possibilites do I have?

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49 minutes ago
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Harry ButteryNew Here
posted in Ask The Community

[RESOLVED] Export to PDF not working correctly

When i go to export my boards using the Best Quality option under Export PDF. Miro just sits there spinning away but doesn't actually export the files, has anyone come across this before? It works when I use the small file size option but the Best Quality option when I select it and say okay just sits there spinning!

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54 minutes ago
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JohnBeginner
posted in Ask The Community

How are you migrating comments from board to board when pasting work?

Hi community, Since copy/pasting doesn’t include comments, what’s your workaround to import all work-related comments to other boards when you have lots of them with multiple replies? Over the years of using Miro, I’ve frequently ran into this issue when tidying up boards and looking back on it, I see that it discouraged me of doing proper centralization. Am I the only one running into this issue? It seems like this would be a core part of the workflow.

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1 hour ago
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Carolina MartellottoNew Here
posted in Ask The Community

Can I manage two accounts with one login?

I have my personal (free) account and my company's one. Can I manage both without loging in and out everytime? I don't want to merge them for privacy reasons. On top of that, I have logged out of my personal account to log in to the corporate one and now I cannot log in with my personal email. I end up in an eldless loop. When I click on: ‘Continue with google’, it automatically fills in my org's email and takes me to ‘log is with SSO’. How can I avoid that?

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1 hour ago
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TiffanybNew Here
posted in Ask The Community

Why text is more clear in editing but blurry afterwards

Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry.  

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2 hours ago
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zkzkchenNew Here
asked in Ask The Community

Can't load my miro board,

Hi, need some suggestion on loading a heavy board~ I’ve been using miro with a free plan, was about to upgrade and split a heavy board afterwards, but i can’t access to this board now (i could open and load the board a while ago), and keep getting error while loading. I tried the solutions in Board performance and loading issues, on both desktop app and browsers, unfortunately didn’t work.Any suggestion for solving this issue, or any support i could get? Thanks a lot~ 

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4 hours ago
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HenbahNew Here
asked in Ask The Community

Using a stylus pen on a Huion Graphics Tablet

Hi there,I want to have the same experience as on a white board when I am using Miro on my Huion graphics tablet. The pen has two buttons which I can configure. Right now I have the 1st button configured as the left mouse button and the 2nd button as right hand mouse button. My problem is that I need to press the 1st button to start drawing. But I want to start drawing as soon as I touch the canvas. I have tried many things but I am unable to figure this out. I would really appreciate your support!Best Regards,Henbah

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4 hours ago
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Miguel VillagomezBeginner
asked in Ask The Community

Reset color palette

HiCan colors be erased or reordered in the shapes color palette?. I have been experimenting with colors and the palette window is getting long and unmanageableThanks

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Kyle Chipman
9 hours ago
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Ashish DhyaniNew Here
asked in Ask The Community

Issue regarding Objects

HI team ,Is there a way to automatically size objects based on a number value?I want to scale a shape based on a number value.example -Making timelines based on a duration cell valuethe 5 day rectangle is proportionally longer than the 1 day rectangle.thanksAshish.

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vprds
9 hours ago
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Yeun Byun
asked in Ask The Community

IGP Staff meeting - rebranding

Specific, tangible requests and ideas for moving forward with this process 

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Robert Johnson
12 hours ago
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Falak TyagiNew Here
asked in Ask The Community

Please add your questions here:

Questions:

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Robert Johnson
12 hours ago
Mishal
MishalGroup Leader
asked in Ask The Community

World Map pictures

Wondering if anybody has come across any impressive world map pictures in their Miro travels (I'm specifically looking for map pics that preferably have the name of the countries along with their respective capitals) Perhaps something similar to the one used during virtual miro user groups 

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15 hours ago
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Business AnalystNew Here
posted in Ask The Community

Align issue in swimlane

I have troubles when I need align shapes into the swimlane, because they not align each other.If I create shapes without of the swimlane, they align as usually.Anyone have the same problem?

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16 hours ago
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Mike TaylorNew Here
posted in Ask The Community

Thumb wheel (horizontal scroll) on Logi MX Master 3 mouse not working in desktop app

Hi there,I have a Logitech MX Master 3 mouse. If I use Miro in a web browser, the additional thumb-wheel works perfectly for horizontal scrolling, but on the Windows desktop app it doesn’t do anything. The normal mouse wheel at the top works for vertical scroll on both, and Mac dekstop app is fine.Anyone else seen this / know a fix?Thanks,Mike

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19 hours ago
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rizkiyogasNew Here
posted in Ask The Community

Detect / Flag Duplicate Sticky Notes

Hi, i was wondering if there is a way to conveniently detect or flag duplicated sticky notes ?i have stumbled upon cases in workshops that we just realised there are duplicate items mid-exercise, and since we have a large boards with hundreds of stickies, its quite hard for the facilitator to keep track of every stickies in the board. 

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20 hours ago
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UizarqNew Here
posted in Ask The Community

Engagement problems: Zoom

When I have a lot of images and my workspace is quite large, it happens to me that every time I use the zoom the board becomes slow.At first, I thought it might be because of the number of images, but it has been more than a year that I work with the platform with the same amount of elements and I have this problem for maybe 2 months, with the new boards. Someone had the same problem?

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1 day ago
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rooftopappNew Here
posted in Ask The Community

Issue with Indian Credit Card - Doesn't Process

We want to subscribe for teams - 2 members but unable to use Credit card (tried multiple) issued in India due to the current security concerns issued by Reserve Bank of India

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1 day ago
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AZAZNew Here
asked in Ask The Community

having problem with creating new board via Teams

I have connect Miro to a team channel, but when i clicked the New board, it goes into a never ending  loading status, waited 30 mins and nothing happens.tried logout miro, and log out teams. doesn’t work 

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1 day ago
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Heidi RileyNew Here
posted in Ask The Community

Sticky size ratio

Hi, Is it possible to resize sticky notes, not in ratio? ie I’d like to make them wider but not taller - currently it only lets me make the slightly wider, but then stops.I imagine the response will be to utilise shapes, but I need to use the tagging feature as well, which rules out shapes I think?THanks,Heidi

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1 day ago
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simonmaxhillBeginner
asked in Ask The Community

Optimize images or locate large images?

Is there any way to (after creating the board) optimize uploaded images on a board? Say, for example, that I’d carefully uploaded 100 images that turned out to be a bit larger than they needed to be - is there a feature that’d let me resize those on the server side, instead of hand resizing them all and uploading each one and re-placing them?

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1 day ago
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Barkley AndersonNew Here
posted in Ask The Community

How do we convert our inVision freehands into Miro boards?

Now that Miro has acquired inVision freehand, how do we convert our inVision freehand boards into Miro boards? Our company has far too many assets on inVision that can be manually converted so for our business to not be compromised significantly, we will need a conversion tool or method. Can someone at Miro please help us understand how to do this?

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1 day ago
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RolfBeginner
asked in Ask The Community

How to horizontally/vertically distribute groups that contain frames?

Not sure why I can distribute (horizontally & vertically) groups of objects, but as soon as frames are part of groups, I can’t distribute them? The menue option isn’t there - I get offered un-group, only.

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1 day ago
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Ligia OlmosNew Here
posted in Ask The Community

Shouldn't virtual sticky notes follow the space constraints that physical ones have?

Sticky notes are great and we love them! However, shouldn't virtual sticky notes follow the space constraints that physical ones have? One of the best things about physical sticky notes is that the space/size limitation (how many words can you write on a physical sticky note using a Sharpie pen? Not many, right?) this force us to keep ideas concise and summarize the key points of a message.With the implementation of sticky notes in digital tools, the space constraint was removed and there is no limit on the amount of text you can enter. How about introducing a character limit in the notes feature? Like a on/off toggle. By embracing constraints, we encourage better summarization and amplify the essence of this great design tool!

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1 day ago
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