Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,710 Topics
  • 22,631 Replies

6710 Topics

Chris Münch
Chris MünchBeginner
posted in Ask The Community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

10
Z
4 months ago
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Darren Thatcher PNGBeginner
asked in Ask The Community

Talktrack not working in Microsoft Edge

Since the latest Edge update, Talktrack isn’t working (but it does in Chrome)Error is:Oops! Board Recordings feature is not supported yet.For now, Board Recordings beta is only available in the latest versions of Chrome desktop browser.It was working for several weeks until last week when Edge updated.Any ideas?

8
T
2 minutes ago
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Sam RobertsBeginner
posted in Ask The Community

[RESOLVED] iPad keyboard opens constantly

Bit of an odd one this. Whenever I touch the whiteboard canvas with finger or Apple Pencil, the keyboard opens. It doesn’t add text when I type, just triggers the standard keyboard shortcuts. This doesn’t happen if I click menu items or change tools. feels like I may have forced some keyboard shortcut mode, but can’t find the option. And ideas?

37
V
12 minutes ago
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MartinHansellNew Here
posted in Ask The Community

Miro embed (sign in) fails in Notion App - only connects in browser

I have tried every way I can think of to sign into my Miro account from Notion App to work on my Miro items within Notion. But I have failed! Is it actually possible (because it certainly looks like it…) to have a two-way sync with Miro in Notion? In the browser, I have be able to get full editing rights, but in the Notion App I can only view… and that’s exactly where I want to work.. in Notion… I have read from older posts that only viewing is possible, but if it’s possible to work in the browser… surely it’s possible to work in the app?? The actual issue I’m facing is that the sign-in keeps failing…  After I click the “sign in” button in Miro in Notion, it takes me to the browswer to login… but once I complete the sign-in info it just dies… “Redirecting” for ever… so this is where it’s failing…I do have at least 3 profiles I use in Google which may have caused sign-on confusion, but I’ve tried signing out of all profiles, and just using the one I want to use Miro with… I also have a

28
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3 hours ago
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Jürgen SattmannNew Here
asked in Ask The Community

Inquiry About Advanced Search Capabilities in Miro

Dear Miro Support Team,I am currently utilizing Miro for managing various projects and often need to search for specific terms within my boards. I am trying to find instances where two separate terms appear in the same board, regardless of their proximity to each other.Could you please inform me if there is a way to perform a search that allows for locating multiple terms independently within the board content? Specifically, I am looking for functionality akin to a boolean "AND" search, where the search results include all entries that contain both terms, not necessarily next to each other.If such a feature is currently not available, could you provide guidance on any potential workarounds or let me know if there are plans to include this feature in future updates?Thank you for your assistance.Best regards,

1
Robert Johnson
6 hours ago
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IgorAlekseevNew Here
asked in Ask The Community

How to disable "Just draw" popup?

When I use a stylus, every time after the app opens, I see a tooltip saying, "Just draw. No need to select the pen tool."I've already seen that message a thousand times. I know I can just draw with a black line. However, I almost never use black lines. I prefer using the highlighter and the red pen, but Miro doesn't remember this between app restarts.

0
I
9 hours ago
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Semen ErokhinNew Here
posted in Ask The Community

[INVESTIGATING] How to insert an image on iPad by pasting from clipboard

On the computer, I can right-click and then paste the copied image. What's the best way to do the same on an iPad? I copy the picture, but I can’t quickly paste it. The only way is saving the picture to the gallery and then inserting it, but this is very long time. How quickly can i paste a copied picture onto the board?

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ElvaMiro
Mironeer
9 hours ago
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EFG JamboardsNew Here
asked in Ask The Community

Using multiple Miro boards at the same time

I am currently looking into alternatives to Google Jamboards and Miro is currently our top choice but I have a couple of points for clarification: As a training company, we regularly run multiple virtual workshops at the same time which would require external users working on different boards at the same time. Would 1 ‘starter membership’ be enough to work in this way? For example, two live workshops typically have 15 people in each and would be working on two boards at the same time. Is there a way boards can be shared with external users (our participants) in a way that restricts their ability to edit/delete content of the boards e.g. title, description of the activity. Are there any restrictions on Miro boards for users in China?Many thanksCourtney

2
ElvaMiro
Mironeer
9 hours ago
D
Dani MurrayNew Here
posted in Ask The Community

Pricing Plans

I’m investigating Miro for the company I work for and wondering which plan to go with.  We would like to use it to run workshops - would one login for the 3 team leaders to sue then invite guests or should we be looking at more advanced plans?Any suggestions gratefully received…Thank you 

1
Robert Johnson
11 hours ago
Andrea de Wattignar
Andrea de WattignarBeginner
asked in Ask The Community

Blocked from changing profile picture

Hi Everyone,The steps to change your profile picture are simple enough, however, the following message is permanently displayed in my Profile Settings…  As I am the Company Admin licence holder, would I not be the account administrator, and therefore be able to change my picture?? I’m otherwise stumped as to who to contact. 

3
J
11 hours ago
R
roberNew Here
posted in Ask The Community

"Link to" not working on Image or Text objects?

I just started using Miro and envy the “Link to” feature. However it only seems to function properly when added to a Shape object. If I add a link to an Image- or Text object, it does add the link-icon correctly in the right-top corner. However the icon is not clickable…This is driving me really crazy, is anyone able to use “Link to” on Image or Text objects?

5
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11 hours ago
chinarut
chinarutNew Here
asked in Ask The Community

How to access Miro boards offline in Airplane Mode?

Hi!  I go off the grid every Monday and yesterday was my first day to evaluate which apps depend on the cloud.  Unfortunately, Miro doesn’t seem to deal with this scenario very gracefully:   How does Miro support offline use?   I’d like at the very least, be able to view my boards read-only and it would be a bonus to create new boards offline to be uploaded and seen by my team later.

29
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12 hours ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

[INVESTIGATING] Talktrack board shortcut disabled until Talktrack app panel opened

I noted the following bevaviour today and have reported it to the support team.When I first open a board with an existing Talktrack recording app shortcut, it is disabled until I open the Talktrack app panel.If I refresh the board, it is disabled again. 

0
Robert Johnson
13 hours ago
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Derek74New Here
asked in Ask The Community

Presenter notes on an iPad

I designed a board for a workshop on my iMac, with presenter notes. When I tried to present on my iPad the screen goes blank.

2
Robert Johnson
13 hours ago
vprds
vprdsBeginner
asked in Ask The Community

Can't post feedback in Miroverse Template (Your user is banned to post comments)

Strangest thing happening. I did some searches in the community. I searched the error message, no post. The word feedback is everywhere but couldn’t find the answer in community. Also searched the help center.Leaving the error message in the modal in case it is a new Bug.*Update: I refreshed page and tried again and the error message did not show. Feedback is on the way 👍🏻Leaving the entry open in case the team wants to look further into it.

1
Hanne Keiling
Mironeer
13 hours ago
G
Glenn ShuksterBeginner
asked in Ask The Community

Can separate nodes in MindMap join together to one node

MindMap is great, however I could not see a way to join individual nodes together. (see image)Is that possible?  

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13 hours ago
M
martinkoenigNew Here
asked in Ask The Community

New team member can not see project structure

I have added a new team member with the role “Team-Admin”. The new user can not see the project structure I’ve setup. What can I do?Thanks

1
Robert Johnson
13 hours ago
D
Darren ThatcherBeginner
asked in Ask The Community

How to copy boards containing Talktracks between plans? Export/import doesn't include the Talktracks.

Hi everyoneDoes anyone know how to migrate a Miro Board _incuding_ its Talktracks from one Miro Subscription (the client’s) to another Miro Subscription (the consultant’s)?Basically, I’ve recently finished developing a proof of concept educational programme for a client using Talktracks as audio walkthroughs on the various topics, and when I exported (from their plan) and imported (into my plan), everything was there except the Talktracks.  Given this is it’s main selling point, it’d be great if I could get them too.Any ideas, anyone?  Or is this a known limitation at this time and I’ll have to re-do all of the Talktracks on the restored version of the board in my plan?

3
Robert Johnson
15 hours ago
O
Omer MesharNew Here
asked in Ask The Community

Jira cards integration problem

We are working with Jira cards, integrating Miro and Jira cloud, using the OAuth 2.0 integration.We have a problem that cards that were converted into jira issues, do not receive any updates from Jira.For example, if I convert a card to a Jira issue, and in Jira I assign the ticket, I will not see that the card is assigned, unless I open the card explicitly. The documentation says it should get updated up to 60 minutes after the change, but this doesn’t seem to work.We are using the Starter kit in Miro.

1
Robert Johnson
15 hours ago
H
humanfirstNew Here
asked in Ask The Community

Custom USB HID Keyboard

Hi,I’m trying to create a streamdeck-style custom keyboard with an Arduino as a USB HID device, which issues specific key combinations such as CTRL + 0 to zoom to 100%.Everything is working so far apart from zoom in using CTRL + +. It seems to be intercepted by the browser and performs a browser zoom, despite other variations working as expected:CTRL + -: zooms out Miro board (as expected) -: zooms out Miro board in/out (as expected) CTRL + 0: zooms Miro board to 100% (as expected) CTRL + RIGHT/LEFT/UP/DOWN: scrolls canvas (as expected) MOUSE SCROLL UP/DOWN: zooms in/out at the cursor location (as expected) CTRL + +: zooms the browser window +: does nothingDoes anyone know of a specific key combinations I could use to ensure the browser doesn’t intercept? (I’m working in Microsoft Edge on Windows; I haven’t tried other browsers).Thanks!Matt

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18 hours ago
F
FergBeginner
posted in Ask The Community

Embed MS Outlook Calendar in Miro board

Hi Community,I may be missing it, however I’m looking for a way to embed an Outlook calendar into a Miro board(s) - in a way that it is directly seen within the board (and preferably editable).The best I can find is: https://community.miro.com/ask-the-community-45/importing-google-calendar-4680?tid=4680&fid=45, however this is for Google calendar and also uses iframes, so doesn’t provide the usability we’re looking for.I’ve also found a lot of information in embedding Miro into MS Teams. That’s the wrong direction for our use case.Points of noteAll users are delegates of the calendar in question We don’t care if users that don’t have delegation rights can see/interact with the board instance of the calendar. View of real time changes in the calendar is highly desired Ability to edit the calendar from within Miro is an added bonus, but not criticalMany thanks in advance!

1
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19 hours ago
S
SteveMGNew Here
posted in Ask The Community

Sketch shapes

I would like to use sketch style shapes and arrows to make engaging workflows. I currently use Sketch Wow which is great, but it is not collaborative.

2
M
20 hours ago
H
HalNew Here
posted in Ask The Community

How do I insert a simple checkbox toggle for task lists?

I would like to be able to scatter check boxes (or some other form of to-do list toggle) around my mind map.   I have found icons that look like checked boxes, but I can’t seem to find an interactive way to check things off by clicking.

18
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21 hours ago
A
Angela MooreBeginner
posted in Ask The Community

RANDOM ZOOMING

Using Miro app and in chrome on my mac.When I log in, the automatically zooms to 400%.  When I zoom out.. the minute i let go of the mouse.. it zooms back in..Have tried switching navigation from mouse to track pad - no luckHave checked if any of my keys are stuck - no luck 

16
A
21 hours ago
A
Ali RazaviBeginner
posted in Ask The Community

[INVESTIGATING] Characters disappearing in presentation mode

Hello there,Characters disappear randomly in the presentation mode. I have to Zoom In/Zoom Out to view the disappeared character(s). I have tested on both macOS and Windows Miro Apps and the result is the same but with different random characters in different slides.   

3
Robert Johnson
1 day ago
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