Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,702 Topics
  • 22,606 Replies

6702 Topics

Chris Münch
Chris MünchBeginner
posted in Ask The Community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

10
Z
4 months ago
A
Alex GLNew Here
asked in Ask The Community

How do I create this embedded link?

Hi guys, sorry for the silly question and apologies if this type of post is not appropriate, but I created this type of link in a board recently and cannot remember how to recreate it. It is amazing for briefly showing off ideas in Figma.I am not even sure what to google to see how to recreate this type of linkAny help at all would be appreciated. Thanks!

1
A
54 minutes ago
P
PolinaZhukovaNew Here
asked in Ask The Community

payment issues

I can't pay for a monthly subscription by my card. I tried to use 3 different cards and in all cases there is a message "there is an issue with your payment method. Try a different payment method". Please, help me, I just want a starter plan, why can't I pay for it?

4
Maria Pedone
Mironeer
1 hour ago
M
Mc BreiNew Here
asked in Ask The Community

Unauthorized subscription and unauthorized use of my name and data

Unauthorized subscription and unauthorized use of my name and dataDear Sir or MadamWith this letter, I would like to draw your attention to a matter that worries and concerns me greatly. On April 14, 2024, I discovered that a business subscription to your Miro Dashboard was taken out under my name. However, this subscription was not authorized by me and I have no knowledge of this transaction.After researching, I found that a certain Daniel Ruschitzka had previously unsubscribed from the dashboard, and shortly afterwards the business subscription started under my name. However, I do not know Daniel Ruschitzka and have never allowed anyone to carry out such actions in my name.Furthermore, the address given on the invoice is not mine and the credit card number used is unknown to me. It is obvious that identity theft or fraud is involved here.I therefore urge you to take immediate action to resolve this matter. I expect the unauthorized subscription to be canceled and for you to provide m

1
Maria Pedone
Mironeer
1 hour ago
D
Diana TominaBeginner
posted in Ask The Community

I can’t pay and upgrade my miro plan

Hello . I can’t pay and upgrade my miro plan . When I pushed the button “upgrade” everything was freezing . I tried to change browser , I tried to log out and log in, I tried to open miro on laptop, another laptop and phone but still it doesn’t work . But I need it very much and as much quicker as possible.  

7
Maria Pedone
Mironeer
2 hours ago
J
Jasmin_ÖNew Here
asked in Ask The Community

Jira ticket import

Hello,I am working for a customer which has its own jira instance and it’s not possible to connect jira to miro and simply use the ‘jira cards’ feature of miro. So I copied and pasted manually some jira tickets to excel and then pasted as data to miro (with the nice features of choosing ‘paste as sticky notes’).As this is a hugh manual effort, maybe somebody knows a workaround which is much faster with less effort? I would be very happy of any hint :)

0
J
8 hours ago
A
Andy KruseNew Here
asked in Ask The Community

Spinny Picker Wheel config or alternative

Dear Community,  my team and I come together on a Miro Board once every week.I want to random Pick a member to work us through the board before we start the meeting. Therefore the spinny picker wheel is exactly what iam looking for.Spinny Picker + Miro | Team Collaboration Apps MarketplaceDoes anyone know if it is possible to fix the wheel permanently to the board for everyoneand also how to safe the entries? Currently after every spin one optionis getting removed from the wheel. Also Iam not able to put the wheel inside the boardas part of it.And if none of the above is possible to configure does anyone have an alternative how to do such random pick job? (Please dont name “Totally Random” Application)Best regardsAndy 

0
A
8 hours ago
S
Sean TaggartNew Here
posted in Ask The Community

PDF import is blank

Hello, I have been using Miro for a while, but today when I loaded in some PDF’s (same way as before) the PDF’s are loading but then turning white. If I double click them then a window pops up with the viewable file (so I know the information is there, but you cant see it on the board 

5
L
11 hours ago
R
Rachel E.
posted in Ask The Community

Need Help with creating a simple intranet on Miro

I'm seeking assistance in developing a straightforward team intranet using Miro. To provide context, I'm part of an operations team comprising 15 individuals. Our role involves supporting the organization across various subfunctions such as finance, legal, HR, and compliance. Typically, we distribute a weekly newsletter to keep the team informed about updates, policies, documents, and where to find relevant information. However, we often receive emails and messages from team members seeking the same information or approaching the wrong person for queries. This can be frustrating for the team, especially since many members of the wider organization overlook the newsletter and policies we share.My aim is to establish a simple board that outlines team responsibilities, the specific areas each member handles, FAQs encountered by the operations team, and links to various resources. I need someone who can help me develp this on Miro. Thank you!

0
R
12 hours ago
F
FergBeginner
posted in Ask The Community

Embed MS Outlook Calendar in Miro board

Hi Community,I may be missing it, however I’m looking for a way to embed an Outlook calendar into a Miro board(s) - in a way that it is directly seen within the board (and preferably editable).The best I can find is: https://community.miro.com/ask-the-community-45/importing-google-calendar-4680?tid=4680&fid=45, however this is for Google calendar and also uses iframes, so doesn’t provide the usability we’re looking for.I’ve also found a lot of information in embedding Miro into MS Teams. That’s the wrong direction for our use case.Points of noteAll users are delegates of the calendar in question We don’t care if users that don’t have delegation rights can see/interact with the board instance of the calendar. View of real time changes in the calendar is highly desired Ability to edit the calendar from within Miro is an added bonus, but not criticalMany thanks in advance!

0
F
16 hours ago
B
Barkley AndersonNew Here
posted in Ask The Community

How do we convert our inVision freehands into Miro boards?

Now that Miro has acquired inVision freehand, how do we convert our inVision freehand boards into Miro boards? Our company has far too many assets on inVision that can be manually converted so for our business to not be compromised significantly, we will need a conversion tool or method. Can someone at Miro please help us understand how to do this?

4
S
20 hours ago
R
rudenNew Here
asked in Ask The Community

Miro Boards Constantly Loading

For the last few weeks none of my Miro boards work, the elements of the page are stuck and constantly loading:  I have tried:Clearing cache/cookies Checking webhooks from the help article When I click on some of my board links they’re either stuck loading (as above), or they show this error (and my team are using them so they definitely work:  I’m also not using any VPN blocking tools

1
Robert Johnson
20 hours ago
A
Ali RazaviBeginner
posted in Ask The Community

Characters disappearing in presentation mode

Hello there,Characters disappear randomly in the presentation mode. I have to Zoom In/Zoom Out to view the disappeared character(s). I have tested on both macOS and Windows Miro Apps and the result is the same but with different random characters in different slides.   

1
Robert Johnson
20 hours ago
J
JohnDBeginner
asked in Ask The Community

Sizing the MindMap Board

Is there a way to size the whole board, other than in 25% increments?  For instance, 75% might be a bit too small, but 100% is too big, but 85 or 90% would be a best fit.

0
J
20 hours ago
M
MoomasonBeginner
posted in Ask The Community

Toggle/Cascade/Layer Elements

As a basic user, I can/should be able to toggle (cascade/show-hide) any element/object within my map, therein layering the subordinate (Child) objects underneath they’re Parent Object, so that I can layer flows within one another. E.g.Object 1 is the parent iconI toggle Objects 2, 3 and 4 so that they layer underneath and only show if/when I click their toggle icon against Object 1, the parent icon, for example. Is this currently possible to do? If so, can you provide an example please, thanks!

4
K
1 day ago
mlanders
mlandersExperienced Community Member
posted in Ask The Community

Urgently needed Mirroring of objects

Hi folks,I’m working on a project and I really need to mirror an object and it’s so frustrating to me … that it takes so long with workarounds in miro … because I know it’s fast and easy in other programs possible:Lucid does it … and the objects could be added with shadows and more …Please @Mironeers … it would be great if we could see this: Please community vote for it here:https://community.miro.com/wish-list-32/flip-a-shape-horizontally-mirror-feature-157/Michael

7
J
1 day ago
A
AndNew Here
posted in Ask The Community

Miro dashboard won't load on Firefox

Several threads here about Miro not loading and it seems not solved. Some are many months back and support replies as “problem solved”, which is clearly not. I have the eternal loading animation after loading fine in the landing page and having a successful login.Have to try in different browsers to know that the issue is related to the platform being bugged on Firefox. Please solve that.

5
A
1 day ago
M
Mariya_KiryanovaNew Here
asked in Ask The Community

Screenshots are not visible to team members on the board

So, I make Screenshots, but my member doesn’t see them I have no idea why So i see all the pics, but my student - noFirst time face with this   

1
Robert Johnson
1 day ago
D
Darren ThatcherBeginner
asked in Ask The Community

How to copy boards containing Talktracks between plans? Export/import doesn't include the Talktracks.

Hi everyoneDoes anyone know how to migrate a Miro Board _incuding_ its Talktracks from one Miro Subscription (the client’s) to another Miro Subscription (the consultant’s)?Basically, I’ve recently finished developing a proof of concept educational programme for a client using Talktracks as audio walkthroughs on the various topics, and when I exported (from their plan) and imported (into my plan), everything was there except the Talktracks.  Given this is it’s main selling point, it’d be great if I could get them too.Any ideas, anyone?  Or is this a known limitation at this time and I’ll have to re-do all of the Talktracks on the restored version of the board in my plan?

1
Robert Johnson
1 day ago
A
Ana PiérolaNew Here
asked in Ask The Community

How can guest users translate a board?

Hi! I need to translate content in a Miro board as a guest user. The board owner has enabled this Miro app but it doesn’t appear in the app list for me. Is there any way for guest users to access this or other app to translate in a Miro board? Thanks!

0
A
1 day ago
R
Rachel E.
asked in Ask The Community

Creating a Simple Intranet on Miro

I'm seeking assistance in developing a straightforward team intranet using Miro. To provide context, I'm part of an operations team comprising 15 individuals. Our role involves supporting the organization across various subfunctions such as finance, legal, HR, and compliance. Typically, we distribute a weekly newsletter to keep the team informed about updates, policies, documents, and where to find relevant information. However, we often receive emails and messages from team members seeking the same information or approaching the wrong person for queries. This can be frustrating for the team, especially since many members of the wider organization overlook the newsletter and policies we share.My aim is to establish a simple board that outlines team responsibilities, the specific areas each member handles, FAQs encountered by the operations team, and links to various resources. I need someone who can help me develp this on Miro. Thank you!

0
R
1 day ago
K
Kevin_ovrlNew Here
asked in Ask The Community

Text limit is broken

I think that this problem isn’t new as I have noticed topics from almost a year ago that mentioned the same issue. It is very simple:I copy text on the miro board into a new text box The text pasted contains exactly 2232 characters, which is clearly lower than the 6000 characters limit The text doesn’t contain any  url, link, or formatting beyond bullet points So only plain text and bullet pointsAnd yet, I cannot do anything with this text. I cannot indent bullet points, add text, etc. I always get the “Your changes cannot be applied as you have reached the text limit.”.So basically I’m completely stuck in my work because of this obvious bug (all the information above point to a bug and nothing else).This never happened before and since an hour ago, it pops up everywhere. Can someone from the team help on this, because this is directly impacting my work, and I can’t figure out how such a problem could arise on such a basic feature.Thanks,Kevin

2
Robert Johnson
1 day ago
K
Kyle CallananBeginner
posted in Ask The Community

Blur image

Is there a way to blur / soften the edges of images in Miro?  

0
E
1 day ago
S
Semen ErokhinNew Here
posted in Ask The Community

[INVESTIGATING] How to insert an image on iPad by pasting from clipboard

On the computer, I can right-click and then paste the copied image. What's the best way to do the same on an iPad? I copy the picture, but I can’t quickly paste it. The only way is saving the picture to the gallery and then inserting it, but this is very long time. How quickly can i paste a copied picture onto the board?

1
Robert Johnson
1 day ago
K
Kimmo KyleBeginner
posted in Ask The Community

[KNOWN BUG] Paste in the mobile app?

I’d like to move an object from one board to another. I can select the object and choose copy from the menu. But for the life of me I can’t find a way to paste once I am on that other board.

4
C
3 days ago
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