Answered

iPad Video Not Turning on

  • 16 March 2020
  • 3 replies
  • 683 views

Hi! So, i’ve used Miro and it’s worked well in my brower on my desktop but when I logged in on the app on my iPad and clicked the camera as usual to start video chatting nothing happened. Normally there’s a camera and a microphone with a slash line through it which means it’s turned off and when that happens I click on it, the slash line goes away, and the video chat pops up. On the iPad however, when i tap on the slash line through the camera nothing happens. No videos pop up. Could someone please help me out as the best way to fix this? Thank you!

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Best answer by Marina 18 March 2020, 06:50

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3 replies

Userlevel 7
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Hey @Dres :wave_tone2:

The Support Team has already replied to your ticket and I’d duplicate the answer here for visibility.

At the moment, Video chat is not supported for our Tablet app, but it is available on iPad (via Safari) or Android (via Google Chrome) for paid plans

Hiya!

Any news on this? Just discovered Miro and would love to use the video chat there as well…

Thanks!

J

Hi, iPad video sharing glitch should be solved. Is there a plan to update this issue soon?

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