Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,724 Topics
  • 22,663 Replies

6724 Topics

Chris Münch
Chris MünchBeginner
posted in Ask The Community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

10
Z
4 months ago
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BriarRose159New Here
posted in Ask The Community

Add Columns to Wireframe Component - Data Table

I would like to use this Data Table wireframe component but I need more vertical columns. It appears that I can add rows, but not columns… any tips?  

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1 minute ago
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Barkley AndersonNew Here
posted in Ask The Community

How do we convert our inVision freehands into Miro boards?

Now that Miro has acquired inVision freehand, how do we convert our inVision freehand boards into Miro boards? Our company has far too many assets on inVision that can be manually converted so for our business to not be compromised significantly, we will need a conversion tool or method. Can someone at Miro please help us understand how to do this?

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22 minutes ago
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Pawel GrabowskiNew Here
asked in Ask The Community

Miro board to Microsoft PowerPoint

Is it possible to export boards created in Miro to Microsoft PowerPoint (PPTX)?

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3 hours ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community

[RESOLVED] Wrong order of the frames in "Best Quality" PDF export

Does anyone have a problem using “Best Quality” PDF export?  “Small file size” export works fine but “Best Quality” gets the frame order wrong.  Is it just me?

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J
4 hours ago
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Yeun ByunNew Here
asked in Ask The Community

IGP Staff meeting - rebranding

Specific, tangible requests and ideas for moving forward with this process 

0
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8 hours ago
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Guillermo PérezNew Here
posted in Ask The Community

Where is my personal workspace?

How can I create a personal board? Since I was added to a team, I cannot see mu previous boards, and I just can create boards inside the team. Also, if I try to create a new team (just to move to another workspace) but that requires a premium plan. So, since I was added to a team I’ve lost my boards, and cannot figure out how to create a personal draft of something.

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Robert Johnson
10 hours ago
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EFG JamboardsBeginner
posted in Ask The Community

Guest access to board without creating an account?

HelloWe have recently purchased a Starter license for our business, we regularly run virtual webinars with participants outside of our organisation and I wondered if there is a way guests can access and edit/contribute to boards we provide a link for without having to sign-up for a Miro account?If so, would we need an upgraded license to be able to do this?ThanksCourtney 

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Robert Johnson
16 hours ago
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misha_fizNew Here
asked in Ask The Community

хрен его знает

пгмноа

0
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17 hours ago
M
Mariya_KiryanovaNew Here
asked in Ask The Community

Screenshots are not visible to team members on the board

So, I make Screenshots, but my member doesn’t see them I have no idea why So i see all the pics, but my student - noFirst time face with this   

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Robert Johnson
20 hours ago
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TiffanybNew Here
posted in Ask The Community

Why text is more clear in editing but blurry afterwards

Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry.  

26
F
20 hours ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

[RESOVLED] Talktrack board shortcut disabled until Talktrack app panel opened

I noted the following bevaviour today and have reported it to the support team.When I first open a board with an existing Talktrack recording app shortcut, it is disabled until I open the Talktrack app panel.If I refresh the board, it is disabled again. 

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Robert Johnson
20 hours ago
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Tom SchlanderNew Here
asked in Ask The Community

Consolidation of teams

Hello! We have three teams and it is a mess. How can we consolidate the teams and move boards from a paid team to a free team. And as an admin I need admin access to one of the teams.  It would be great to get some help on this topic.  ThanksTom

0
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22 hours ago
R
Regan EngelhardtBeginner
posted in Ask The Community

Where is the 'Show cards assigned to me' button in the new UI?

I’m using Miro in web browser (Chrome) on mac. I have the ‘new UI’ version of Miro. The collaboration toolbar is now at the top of the page. I’ve created ‘cards’ and assigned some to myself and some to another user. Where is the button / area to see all cards, and filter by cards assigned to me? Thanks

10
R
23 hours ago
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Falak TyagiNew Here
asked in Ask The Community

Please add your questions here:

Questions:

0
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1 day ago
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TatianaErmNew Here
asked in Ask The Community

Miro keeps getting blocked when I type something

Hello, I hope someone can help me. Up till now I´ve been a happy user of a free plan. Some days ago I started to have problems - every 2-3 minutes when was trying to text the board just blocked. It keeps happening. I´ve tried different browsers, the problem is not there.What can I do?

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1 day ago
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MartinHansellNew Here
posted in Ask The Community

Miro embed (sign in) fails in Notion App - only connects in browser

I have tried every way I can think of to sign into my Miro account from Notion App to work on my Miro items within Notion. But I have failed! Is it actually possible (because it certainly looks like it…) to have a two-way sync with Miro in Notion? In the browser, I have be able to get full editing rights, but in the Notion App I can only view… and that’s exactly where I want to work.. in Notion… I have read from older posts that only viewing is possible, but if it’s possible to work in the browser… surely it’s possible to work in the app?? The actual issue I’m facing is that the sign-in keeps failing…  After I click the “sign in” button in Miro in Notion, it takes me to the browswer to login… but once I complete the sign-in info it just dies… “Redirecting” for ever… so this is where it’s failing…I do have at least 3 profiles I use in Google which may have caused sign-on confusion, but I’ve tried signing out of all profiles, and just using the one I want to use Miro with… I also have a

29
A
1 day ago
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Dvokat EpicNew Here
posted in Ask The Community

Math

gdrdg

0
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2 days ago
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HeatherMBeginner
posted in Ask The Community

Nodes not expanding

I have been working on a rather large mind map and collapsed a set of nodes. Now they won't expand. I click on the number and nothing happens. I have tried this in the browser and the app, and on different devices. It is not locked. I tried locking and unlocking. Any ideas on how to fix this?Thank you,Heather

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3 days ago
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tmwsiy11New Here
asked in Ask The Community

missing sorting options

i am trying to sort my boards, but im missing that drop down.  i have an educator’s account.  how do i get that to appear so i can sort by starred boards?  

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Robert Johnson
3 days ago
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Mike BettsNew Here
posted in Ask The Community

Cut and paste from Word is now an image...

Until this morning, cutting and pasting from Word would result in a text block on a Miro board.Now it’s pasting as an image.I have rebooted Miro, same problem.From other sources, eg web pages, it still pastes as text - only Word seems to have changed its behaviour as a source.Is this a known issue? Did something just change with Word?

2
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3 days ago
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AL_HMHNew Here
asked in Ask The Community

Tool tip obscuring pen erase tool

Having an issue when using the pen tool on the iPad app. When I tap on Pen, the keyboard shortcut for the pen tool comes up and obscures the Erase tool. I would like to either be able to dock the pen tool so the tips aren’t in the way, or to turn them off, neither of which seem to be available today. Or is there another way? Can you kindly help? Thank you.

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3 days ago
A
Adina LudwigNew Here
asked in Ask The Community

How should I cite Miro Software?

Dear Miro-community,I currently write my Master’s thesis and use Miro for visualisations/ mind mapping.How should I cite Miro?Also curious if other researchers are using Miro for team work and visualisations?Thanks!Adina

15
K
3 days ago
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Jayson ShoneNew Here
posted in Ask The Community

Help! Data in my Miro Board disappeared!

Hello! While I was doing research on my Miro Board, I noticed that my previous research was deleted, all but my frames.What is the cause of this? And what can I do to retrieve the research that I lost?I invested 1 ½ hr of time and would like to know if anyone else has experienced this before?

2
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4 days ago
J
James HobbisNew Here
posted in Ask The Community

Filter on status

There is a neat status flag that can be applied to cards: Is there some way of filtering or searching on status? The obvious stuff doesn’t help:  

2
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4 days ago
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