Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,727 Topics
  • 22,676 Replies

6727 Topics

Chris Münch
Chris MünchBeginner
posted in Ask The Community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

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4 months ago
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zkzkchenNew Here
asked in Ask The Community

Can't load my miro board,

Hi, need some suggestion on loading a heavy board~ I’ve been using miro with a free plan, was about to upgrade and split a heavy board afterwards, but i can’t access to this board now (i could open and load the board a while ago), and keep getting error while loading. I tried the solutions in Board performance and loading issues, on both desktop app and browsers, unfortunately didn’t work.Any suggestion for solving this issue, or any support i could get? Thanks a lot~ 

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1 hour ago
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HenbahNew Here
asked in Ask The Community

Using a stylus pen on a Huion Graphics Tablet

Hi there,I want to have the same experience as on a white board when I am using Miro on my Huion graphics tablet. The pen has two buttons which I can configure. Right now I have the 1st button configured as the left mouse button and the 2nd button as right hand mouse button. My problem is that I need to press the 1st button to start drawing. But I want to start drawing as soon as I touch the canvas. I have tried many things but I am unable to figure this out. I would really appreciate your support!Best Regards,Henbah

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1 hour ago
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Miguel VillagomezBeginner
asked in Ask The Community

Reset color palette

HiCan colors be erased or reordered in the shapes color palette?. I have been experimenting with colors and the palette window is getting long and unmanageableThanks

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Kyle Chipman
6 hours ago
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Ashish DhyaniNew Here
asked in Ask The Community

Issue regarding Objects

HI team ,Is there a way to automatically size objects based on a number value?I want to scale a shape based on a number value.example -Making timelines based on a duration cell valuethe 5 day rectangle is proportionally longer than the 1 day rectangle.thanksAshish.

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vprds
6 hours ago
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Yeun Byun
asked in Ask The Community

IGP Staff meeting - rebranding

Specific, tangible requests and ideas for moving forward with this process 

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Robert Johnson
9 hours ago
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Falak TyagiNew Here
asked in Ask The Community

Please add your questions here:

Questions:

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Robert Johnson
9 hours ago
Mishal
MishalGroup Leader
asked in Ask The Community

World Map pictures

Wondering if anybody has come across any impressive world map pictures in their Miro travels (I'm specifically looking for map pics that preferably have the name of the countries along with their respective capitals) Perhaps something similar to the one used during virtual miro user groups 

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12 hours ago
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Business AnalystNew Here
posted in Ask The Community

Align issue in swimlane

I have troubles when I need align shapes into the swimlane, because they not align each other.If I create shapes without of the swimlane, they align as usually.Anyone have the same problem?

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13 hours ago
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Mike TaylorNew Here
posted in Ask The Community

Thumb wheel (horizontal scroll) on Logi MX Master 3 mouse not working in desktop app

Hi there,I have a Logitech MX Master 3 mouse. If I use Miro in a web browser, the additional thumb-wheel works perfectly for horizontal scrolling, but on the Windows desktop app it doesn’t do anything. The normal mouse wheel at the top works for vertical scroll on both, and Mac dekstop app is fine.Anyone else seen this / know a fix?Thanks,Mike

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16 hours ago
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rizkiyogasNew Here
posted in Ask The Community

Detect / Flag Duplicate Sticky Notes

Hi, i was wondering if there is a way to conveniently detect or flag duplicated sticky notes ?i have stumbled upon cases in workshops that we just realised there are duplicate items mid-exercise, and since we have a large boards with hundreds of stickies, its quite hard for the facilitator to keep track of every stickies in the board. 

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17 hours ago
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UizarqNew Here
posted in Ask The Community

Engagement problems: Zoom

When I have a lot of images and my workspace is quite large, it happens to me that every time I use the zoom the board becomes slow.At first, I thought it might be because of the number of images, but it has been more than a year that I work with the platform with the same amount of elements and I have this problem for maybe 2 months, with the new boards. Someone had the same problem?

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21 hours ago
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rooftopappNew Here
posted in Ask The Community

Issue with Indian Credit Card - Doesn't Process

We want to subscribe for teams - 2 members but unable to use Credit card (tried multiple) issued in India due to the current security concerns issued by Reserve Bank of India

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23 hours ago
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AZAZNew Here
asked in Ask The Community

having problem with creating new board via Teams

I have connect Miro to a team channel, but when i clicked the New board, it goes into a never ending  loading status, waited 30 mins and nothing happens.tried logout miro, and log out teams. doesn’t work 

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1 day ago
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Heidi RileyNew Here
posted in Ask The Community

Sticky size ratio

Hi, Is it possible to resize sticky notes, not in ratio? ie I’d like to make them wider but not taller - currently it only lets me make the slightly wider, but then stops.I imagine the response will be to utilise shapes, but I need to use the tagging feature as well, which rules out shapes I think?THanks,Heidi

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1 day ago
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simonmaxhillBeginner
asked in Ask The Community

Optimize images or locate large images?

Is there any way to (after creating the board) optimize uploaded images on a board? Say, for example, that I’d carefully uploaded 100 images that turned out to be a bit larger than they needed to be - is there a feature that’d let me resize those on the server side, instead of hand resizing them all and uploading each one and re-placing them?

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1 day ago
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Barkley AndersonNew Here
posted in Ask The Community

How do we convert our inVision freehands into Miro boards?

Now that Miro has acquired inVision freehand, how do we convert our inVision freehand boards into Miro boards? Our company has far too many assets on inVision that can be manually converted so for our business to not be compromised significantly, we will need a conversion tool or method. Can someone at Miro please help us understand how to do this?

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1 day ago
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RolfBeginner
asked in Ask The Community

How to horizontally/vertically distribute groups that contain frames?

Not sure why I can distribute (horizontally & vertically) groups of objects, but as soon as frames are part of groups, I can’t distribute them? The menue option isn’t there - I get offered un-group, only.

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1 day ago
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Ligia OlmosNew Here
posted in Ask The Community

Shouldn't virtual sticky notes follow the space constraints that physical ones have?

Sticky notes are great and we love them! However, shouldn't virtual sticky notes follow the space constraints that physical ones have? One of the best things about physical sticky notes is that the space/size limitation (how many words can you write on a physical sticky note using a Sharpie pen? Not many, right?) this force us to keep ideas concise and summarize the key points of a message.With the implementation of sticky notes in digital tools, the space constraint was removed and there is no limit on the amount of text you can enter. How about introducing a character limit in the notes feature? Like a on/off toggle. By embracing constraints, we encourage better summarization and amplify the essence of this great design tool!

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1 day ago
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BriarRose159New Here
posted in Ask The Community

Add Columns to Wireframe Component - Data Table

I would like to use this Data Table wireframe component but I need more vertical columns. It appears that I can add rows, but not columns… any tips?  

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A
1 day ago
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Pawel GrabowskiNew Here
asked in Ask The Community

Miro board to Microsoft PowerPoint

Is it possible to export boards created in Miro to Microsoft PowerPoint (PPTX)?

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2 days ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community

[RESOLVED] Wrong order of the frames in "Best Quality" PDF export

Does anyone have a problem using “Best Quality” PDF export?  “Small file size” export works fine but “Best Quality” gets the frame order wrong.  Is it just me?

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2 days ago
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Guillermo PérezNew Here
posted in Ask The Community

Where is my personal workspace?

How can I create a personal board? Since I was added to a team, I cannot see mu previous boards, and I just can create boards inside the team. Also, if I try to create a new team (just to move to another workspace) but that requires a premium plan. So, since I was added to a team I’ve lost my boards, and cannot figure out how to create a personal draft of something.

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Robert Johnson
2 days ago
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EFG JamboardsBeginner
posted in Ask The Community

Guest access to board without creating an account?

HelloWe have recently purchased a Starter license for our business, we regularly run virtual webinars with participants outside of our organisation and I wondered if there is a way guests can access and edit/contribute to boards we provide a link for without having to sign-up for a Miro account?If so, would we need an upgraded license to be able to do this?ThanksCourtney 

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Robert Johnson
2 days ago
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Mariya_KiryanovaNew Here
asked in Ask The Community

Screenshots are not visible to team members on the board

So, I make Screenshots, but my member doesn’t see them I have no idea why So i see all the pics, but my student - noFirst time face with this   

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Robert Johnson
2 days ago
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