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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,726 Topics
  • 22,668 Replies

6726 Topics

Chris Münch
Chris MünchBeginner
posted in Ask The Community

[INCIDENT] Miro Degraded

Hey there,Miro is currently running (loading) very slow for me, in both desktop app (Mac) and Browser (Chrome for Mac). It’s actually not usable currently.Any reported issues / infos on that?Thank you!

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4 months ago
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UizarqNew Here
posted in Ask The Community

Engagement problems: Zoom

When I have a lot of images and my workspace is quite large, it happens to me that every time I use the zoom the board becomes slow.At first, I thought it might be because of the number of images, but it has been more than a year that I work with the platform with the same amount of elements and I have this problem for maybe 2 months, with the new boards. Someone had the same problem?

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1 hour ago
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rooftopappNew Here
posted in Ask The Community

Issue with Indian Credit Card - Doesn't Process

We want to subscribe for teams - 2 members but unable to use Credit card (tried multiple) issued in India due to the current security concerns issued by Reserve Bank of India

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3 hours ago
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AZAZNew Here
asked in Ask The Community

having problem with creating new board via Teams

I have connect Miro to a team channel, but when i clicked the New board, it goes into a never ending  loading status, waited 30 mins and nothing happens.tried logout miro, and log out teams. doesn’t work 

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5 hours ago
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Heidi RileyNew Here
posted in Ask The Community

Sticky size ratio

Hi, Is it possible to resize sticky notes, not in ratio? ie I’d like to make them wider but not taller - currently it only lets me make the slightly wider, but then stops.I imagine the response will be to utilise shapes, but I need to use the tagging feature as well, which rules out shapes I think?THanks,Heidi

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14 hours ago
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simonmaxhillBeginner
asked in Ask The Community

Optimize images or locate large images?

Is there any way to (after creating the board) optimize uploaded images on a board? Say, for example, that I’d carefully uploaded 100 images that turned out to be a bit larger than they needed to be - is there a feature that’d let me resize those on the server side, instead of hand resizing them all and uploading each one and re-placing them?

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15 hours ago
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Barkley AndersonNew Here
posted in Ask The Community

How do we convert our inVision freehands into Miro boards?

Now that Miro has acquired inVision freehand, how do we convert our inVision freehand boards into Miro boards? Our company has far too many assets on inVision that can be manually converted so for our business to not be compromised significantly, we will need a conversion tool or method. Can someone at Miro please help us understand how to do this?

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21 hours ago
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RolfBeginner
asked in Ask The Community

How to horizontally/vertically distribute groups that contain frames?

Not sure why I can distribute (horizontally & vertically) groups of objects, but as soon as frames are part of groups, I can’t distribute them? The menue option isn’t there - I get offered un-group, only.

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23 hours ago
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Ligia OlmosNew Here
posted in Ask The Community

Shouldn't virtual sticky notes follow the space constraints that physical ones have?

Sticky notes are great and we love them! However, shouldn't virtual sticky notes follow the space constraints that physical ones have? One of the best things about physical sticky notes is that the space/size limitation (how many words can you write on a physical sticky note using a Sharpie pen? Not many, right?) this force us to keep ideas concise and summarize the key points of a message.With the implementation of sticky notes in digital tools, the space constraint was removed and there is no limit on the amount of text you can enter. How about introducing a character limit in the notes feature? Like a on/off toggle. By embracing constraints, we encourage better summarization and amplify the essence of this great design tool!

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1 day ago
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BriarRose159New Here
posted in Ask The Community

Add Columns to Wireframe Component - Data Table

I would like to use this Data Table wireframe component but I need more vertical columns. It appears that I can add rows, but not columns… any tips?  

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1 day ago
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Pawel GrabowskiNew Here
asked in Ask The Community

Miro board to Microsoft PowerPoint

Is it possible to export boards created in Miro to Microsoft PowerPoint (PPTX)?

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1 day ago
Yasushi SHOJI
Yasushi SHOJIBeginner
posted in Ask The Community

[RESOLVED] Wrong order of the frames in "Best Quality" PDF export

Does anyone have a problem using “Best Quality” PDF export?  “Small file size” export works fine but “Best Quality” gets the frame order wrong.  Is it just me?

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1 day ago
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Yeun Byun
asked in Ask The Community

IGP Staff meeting - rebranding

Specific, tangible requests and ideas for moving forward with this process 

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1 day ago
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Guillermo PérezNew Here
posted in Ask The Community

Where is my personal workspace?

How can I create a personal board? Since I was added to a team, I cannot see mu previous boards, and I just can create boards inside the team. Also, if I try to create a new team (just to move to another workspace) but that requires a premium plan. So, since I was added to a team I’ve lost my boards, and cannot figure out how to create a personal draft of something.

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Robert Johnson
1 day ago
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EFG JamboardsBeginner
posted in Ask The Community

Guest access to board without creating an account?

HelloWe have recently purchased a Starter license for our business, we regularly run virtual webinars with participants outside of our organisation and I wondered if there is a way guests can access and edit/contribute to boards we provide a link for without having to sign-up for a Miro account?If so, would we need an upgraded license to be able to do this?ThanksCourtney 

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Robert Johnson
1 day ago
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misha_fizNew Here
asked in Ask The Community

хрен его знает

пгмноа

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1 day ago
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Mariya_KiryanovaNew Here
asked in Ask The Community

Screenshots are not visible to team members on the board

So, I make Screenshots, but my member doesn’t see them I have no idea why So i see all the pics, but my student - noFirst time face with this   

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Robert Johnson
1 day ago
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TiffanybNew Here
posted in Ask The Community

Why text is more clear in editing but blurry afterwards

Is this only my Miro or is this normal? The text is a lot more clear when editing. Once finish editing, it is burry.  

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1 day ago
Robert Johnson
Robert JohnsonVolunteer Community Moderator
posted in Ask The Community

[RESOVLED] Talktrack board shortcut disabled until Talktrack app panel opened

I noted the following bevaviour today and have reported it to the support team.When I first open a board with an existing Talktrack recording app shortcut, it is disabled until I open the Talktrack app panel.If I refresh the board, it is disabled again. 

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Robert Johnson
1 day ago
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Tom SchlanderNew Here
asked in Ask The Community

Consolidation of teams

Hello! We have three teams and it is a mess. How can we consolidate the teams and move boards from a paid team to a free team. And as an admin I need admin access to one of the teams.  It would be great to get some help on this topic.  ThanksTom

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2 days ago
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Regan EngelhardtBeginner
posted in Ask The Community

Where is the 'Show cards assigned to me' button in the new UI?

I’m using Miro in web browser (Chrome) on mac. I have the ‘new UI’ version of Miro. The collaboration toolbar is now at the top of the page. I’ve created ‘cards’ and assigned some to myself and some to another user. Where is the button / area to see all cards, and filter by cards assigned to me? Thanks

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2 days ago
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Falak TyagiNew Here
asked in Ask The Community

Please add your questions here:

Questions:

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2 days ago
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TatianaErmNew Here
asked in Ask The Community

Miro keeps getting blocked when I type something

Hello, I hope someone can help me. Up till now I´ve been a happy user of a free plan. Some days ago I started to have problems - every 2-3 minutes when was trying to text the board just blocked. It keeps happening. I´ve tried different browsers, the problem is not there.What can I do?

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2 days ago
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MartinHansellNew Here
posted in Ask The Community

Miro embed (sign in) fails in Notion App - only connects in browser

I have tried every way I can think of to sign into my Miro account from Notion App to work on my Miro items within Notion. But I have failed! Is it actually possible (because it certainly looks like it…) to have a two-way sync with Miro in Notion? In the browser, I have be able to get full editing rights, but in the Notion App I can only view… and that’s exactly where I want to work.. in Notion… I have read from older posts that only viewing is possible, but if it’s possible to work in the browser… surely it’s possible to work in the app?? The actual issue I’m facing is that the sign-in keeps failing…  After I click the “sign in” button in Miro in Notion, it takes me to the browswer to login… but once I complete the sign-in info it just dies… “Redirecting” for ever… so this is where it’s failing…I do have at least 3 profiles I use in Google which may have caused sign-on confusion, but I’ve tried signing out of all profiles, and just using the one I want to use Miro with… I also have a

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2 days ago
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Dvokat EpicNew Here
posted in Ask The Community

Math

gdrdg

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3 days ago
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