A coworker has paid for a Team account, and invited me to join. I joined, but am not able to enjoy features such as exporting a PDF at high quality and video chat (I’m prompted to “upgrade” in order to use the features).
Is there a way to make sure I’m actually occupying a “paid seat?” How can I unlock the upgrade features?
Thanks!
Best answer by Kiron Bondale
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+6
Whoever the team admin is would need to ensure that your account is a “full access” account - you can’t do this yourself as they (not you) will pay for the additional user account.
Kiron
Thank you Kiron. How can they ensure that mine is a “full access account?”
+6
Kiron
Thanks Kiron! We had to first delete members before I could be upgraded, but it worked out.
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