I have my own consultant account. Today two members were adjusted to my team, without being invited by me… And now I get two extra bills and I have to pay for these two members in my team (which I did not invited and they did not joined my team….)? How is this possible and if I remove them out of my team, hopefully I don’t have to pay?
Best answer by Kiron Bondale
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+6
Billing is tied to access to your boards, even if the users have their own (separate paid) Miro accounts. The only way to not pay for them would be to share boards using the Anonymous Guest Editor access. As far as not paying for the already invoiced amounts, I’d suggest opening a support request with Miro here: Submit a request – Miro Support & Help Center
Kiron
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