Strategizing Products and Customer Experiences (SPACE)
Watch the event recording here
How do we get companies and teams to care about customers and prioritize their needs and satisfaction?
No matter what an Agile coach, Scrum master, or stakeholder declares, the customer decides what is “quality,” “done,” and “good enough.”
This mini workshop has actionable advice and models for how you can make your project more customer-centric.
Debbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She’s a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.
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