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Request for complete deletion of an old, inactive Free Plan Team

  • May 19, 2026
  • 2 replies
  • 33 views
A
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Dear Miro Support Team,

I am writing to request the permanent deletion of an old Team that was created several years ago.

Here are the details of the Team:

  • Plan: Free Plan

  • Current Status: The original administrator of this Team has already left our company, and there is currently no active administrator available to manage or delete it.

From a security compliance perspective, we need to completely delete the entire Team and all its data, rather than having individual members simply leave the Team.

Could you please assist us in permanently deleting this specific Team? Please let me know what information or verification you need from my end to proceed with this request.

Thank you for your support.

Sincerely,

Eiji Sekiya

    2 replies

    Eca
    Mironeer
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    • Eca
    • Mironeer
    • May 19, 2026

    Hi ​@ag3 sekiya 

    Thanks for reaching out. If you are not the Team Admin or a Company Admin of the Team, your available option on the UI side would normally be to leave the Team yourself, rather than permanently delete it.

     

    That said, I understand your concern regarding security compliance and the fact that the original admin is no longer with the company. I’ll convert your post into a support ticket so the Support team can review the situation further and help determine whether there’s a possible workaround or recovery path that complies with Miro’s security and ownership policies.

    The team may reach out to you for additional verification or information as part of the review process.

    Eca :)
    A
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    • ag3 sekiya
    • Author
    • New Here
    • May 20, 2026

    Hi Eca,

    Thank you so much for your prompt response and for converting this into a support ticket.

    I truly appreciate your understanding of our security compliance concerns regarding the retired administrator. I will keep an eye on my inbox and look forward to hearing from the Support team for the next steps and any further verification required.

    Thank you again for your assistance!

    Best regards, ag3 sekiya

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