Question

Custom Web Plugin not working

  • 9 July 2021
  • 3 replies
  • 107 views

Hi, my team and I have created a custom web plugin which was working properly. When a new team member was added, he could see the web plugin icon but the custom feature didn’t work at all. This is what we get as an error: “Uncaught (in promise) Error while command execution: Method 'board.widgets.get' requires scope 'boards:read'”. 

 

We have already allowed the “board:read” permission for our app. So I tried to reinstall the app but it seems we need to authorize the app. So I tried to authorize the plugin but I and my team get this message.

We have subscribed for a team account and I am not sure how can we get this plugin to work again. I also tried to create a new app but this same message appears every time. 

 

Am I missing out on anything? Please help me out here!

 

Regards,

Taylor


3 replies

Userlevel 5
Badge +1

Hi @Taylor Mason,

 

Which scopes did you enable for your app? I see you have enabled “board:read”, any other permissions?

Hi @Anthony Roux ,

 

Thank you for your reply. I have enabled all the permissions for the app.

 

Userlevel 5
Badge +1

Your issue comes from “auditlogs:read”. Audit logs is available only in Enterprise plan. 

 

Uncheck this scope and try again.

 

Have a great weekend :) 

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