Miro Team, can you tell us what you are working on? What improvements are coming soon?


Userlevel 4

Like loads of people here, I love what Miro can do, and I desperately wish it could do more to support live facilitated workshops and interactive training.

We need a really good facilitator/participant permissions tool as soon as possible. I am sure I am not the only one who is ready to move to Miro as the main platform for all of my online facilitation work with clients, but I am stalled because I don’t know how soon this main deficiency will be fixed. This is a big barrier to running workshops with less tech-savvy participants or with groups that I will only be seeing for 2-4 hours. That’s why I want to know:

  • What can you tell us about what Miro developers are working on right now?
  • What are the priorities internally? What will you all be working on next?
  • Should we be joining together to hire developers to make add-ons, or can we count on Miro to keep improving the core product for live facilitated workshops?
  • Can we help you? What can we do?

@Anna Savina , @Marina , @Oleg K , @Lena Shenkarenko , @Brittni , @Yuliya Malysh , @Alex Rodnyy , @Ksenia  For the Miro team -  thank you for everything you do, and please understand that this post is coming from a place of love! I would love to talk to someone about the live workshop use case and the most important priorities for professional group facilitators. I would love to run or join a workshop for other facilitators to decide together what we need most from Miro. Whatever you need.

 

For all of my fellow facilitators and trainers: please consider voting for these wishlist items if you haven’t done so already:

Usage rights for facilitators vs participants by @Peter Green  - I think a good implementation of this would almost completely solve the problem of overwhelming participants during the onboarding stage, by allowing us to limit their abilities at first, so we can slowly ramp up the tools available to them as they learn. This post is mostly focused on locking, but there are comments (including mine!) pointing out that this is much more than just locking powers!

https://community.miro.com/wish-list-32/usage-rights-for-facilitators-vs-participants-440

 

 

Disable “Let’s Start” pop up message  by @mlanders - We are running our own live onboarding processes, and this just gets in the way! Please let us keep it as clean and simple as possible for our participants.

https://community.miro.com/wish-list-32/disable-let-s-start-welcome-message-1001

 

Raise Hand and other instant reaction icons for live workshop events (by me!)  This would reduce the barriers to speaking up, because participants would no longer have to go back to the Zoom participant list to raise their hands and could instead keep their attention inside Miro.

https://community.miro.com/wish-list-32/raise-hand-and-other-instant-reaction-icons-for-live-workshop-events-987

 

Allow anonymous board editors to rename themselves for the duration of a session by @Sebastian Schreiner - Right now we have choice of having our participants be anonymous or placing the extra speed bump of registration with Miro between them and the ability to participate. Please allow us to make it as easy as possible for our participants to have a great experience! I promise having a great experience will do more to make them a future Miro customer then making them register will!

https://community.miro.com/wish-list-32/allow-anonymous-board-editors-to-rename-themselves-for-the-duration-of-a-session-808

 

Customize toolbar for anonymous guest editors by @Thinkqualitative - If we can make Miro as simple to use as Google Jamboard for our participants at first, then gradually add abilities and functions as they are needed, Miro will absolutely be the best tool available for facilitating live online interactive workshops.

https://community.miro.com/wish-list-32/customize-toolbar-for-anonymous-guest-editors-586

 

Set default sticky note size and shape by @Rico Trevisan -  I build my templates around medium-sized rectangular stickies, but my participants automatically create square stickies of whatever their most recent size is. Pre-setting the default size would be a huge relief.

https://community.miro.com/wish-list-32/set-default-sticky-note-size-233

 

Hide/reveal frames by @Tim J. Peters  - Again the main aim here is reduce confusion and stress by limiting what participants can do and see to a small area at first. They can’t get lost if there is only one area visible!

https://community.miro.com/wish-list-32/hide-reveal-frames-445

 

Super lock for facilitators function by @Michele Budri - this would allow us to lock things in a way that participants can’t unlock by accident. We have some hints that Miro might be working on this already. The sooner the better!

https://community.miro.com/wish-list-32/lock-object-by-role-773

 

 


19 replies

Userlevel 3

Very good summary :v:.Tks

Userlevel 4

Completely agree. As long as tools in Miro to support live facilitation and workshops especially with non-regular and/or non-technical users aren’t in better shape I can’t in good conscience recommend Miro to my organization over Mural.

And it pains me, because I prefer the underlying platform of Miro.

Userlevel 4

@Sebastian Schreiner  I accidentally hit best answer on your reply… I meant to just like it! It is a great reply but I am hoping for some input from the Devs

@Marina if you have the power to remove the best answer designation from Sebastian’s reply I would be grateful if you could do it!

 

Userlevel 5

Being selfish of my own needs as a facilitator, this is the best post so far in the forum, @Alan Heckman. Thank you for the great summary. All those are high priorities to me. Even higher than Miro-Zoom integration!

Userlevel 7

Hi @Alan Heckman 

thank you for this summary.

One element that is on the top-importance list is the login via password. Even for anonymus guest editors:

https://community.miro.com/wish-list-32/password-protected-public-boards-350

It is for me one of the most necessary element - as long as it is not possible to have this I have to work in combination with other tools - like zoom or GoToMeeting without the option that guest editors can get into my board.

Michael

Amazing post, filled with care and appreciation for Miro, and at the same time, highlighting what can be done to make it more accessible and sustainable for those of us facilitating workshops! I completely agree with you about everything, and hope that the Miro folks thoroughly read the post and take your suggestions. 

Userlevel 7

Hi all,

@Alan Heckman, great topic and great questions! Thank you for starting it :thumbsup_tone2:

And thank you for this list of features and your own explanation of why they are important to you and your workflow. I am tagging @Kate Ivanova for workshop-related questions and the summary of features for online facilitation. Kate, please have a look.

As for the product development questions, let me check in with the team. We have a meeting this week, and I will pitch your questions there. I will get back to you as soon as I have any updates from the Product Team.

Userlevel 4

@Marina and @Kate Ivanova  Thank you so much for offering to bring this to the team and get back to us! And, please keep in mind this part: I really will like to help if there is any way I possibly can. I am sure I am not the only one!

Miro is such an amazing tool and it is ALMOST ready for the live facilitated workshop use case. It already works pretty well for long term stable teams,  small groups of participants with plenty of time for onboarding, and groups of technically competent users. Let us help you make it the best tool on the internet!

 

 

Userlevel 3

Hi everyone, Kate, product manager responsible for the Remote Workshops & Meetings product stream in Miro here.

Thank you for using Miro, and finding the time to continuously give us feedback that helps us build a better product for our users.

First off, I love your idea around hiring developers to build add-ons – we’ve seen dozens of our customers successfully build apps for their teams using Miro Platform capabilities. This is the best way to ensure the functionality that’s being added to Miro fully satisfies your requirements (which may not always be the case with features designed by the Miro team).

When I look at the list of the features you hope to see added to Miro, I obviously see some that we either have in the backlog, or are currently looking into adding to our product. That being said, I don’t feel it will be right to share any ETAs with our users at this point.

The main reason for that is the fact that since the beginning of 2020 we’ve seen a number of dramatic changes to the way the whole world operates and even now we can’t be sure what the implications of that will be. Right now we are balancing the need for our product and company to rapidly deliver solutions needed now, while also setting clear plans for the near and long term.

That being said, there are multiple ways you can have impact on our product:

  • We constantly monitor Miro Community, cluster the feedback we get and make sure it informs how we prioritise features on our roadmap – so, please, keep sharing how you use our product with us
  • If you’re up for it, we will be more than happy to conduct an in-depth interview to understand your workflow better and eventually give you early access to the features we design
  • If you need any help with developing custom apps and integrations using Miro API, @Boris Borodyansky is always there to help and guide you
  • If you’re interested in beta testing features we develop to support Remote Workshops & Meetings in Miro – please, let us know in this thread – we’ll sign you up and reach out to you once we’re ready for user testing

 

Userlevel 7

@Kate Ivanova -

I’d love to be added to your beta test group!

Kiron

Userlevel 4

Thank you @Kate Ivanova for that reply. I would love to do an in-depth interview if it would be helpful to you, and I would very much like to be on the beta testers list.

Userlevel 7

@Kate Ivanova - I’m also interested to beta test the next upcomming features of miro.
Michael

I have a suggestion: you guys could (should!) have a temporary guest editor link. Like, 24h available link. =)

Userlevel 1

@Alan Heckman  - a great list of things on my wish list plus a few more. Thank you for putting it together here for @Marina and the rest of us.

 

I have been spending lot so time building sand-boxes or play areas for newbies to learn the basics before they join my sessions (training workshops and classes). Could we form a group to share best practices on building such boards. Then, we can create a template, or the Miro team can create a template for everyone to use. I would also love a micro-course or certification where newbies can go and take. This can then be a pre-requisite before joining an event. What are your thoughts @Kate Ivanova?

Userlevel 3

@Alan Heckman - I agree all your points

I also agree the posts you pulled out for upvoting - I’ll go do that :)

So far miro is (currently) the ONLY tool with <iframe>, is one of the few to not try to harvest every customer’s contacts by insisting on a sign-up and has the best potential. But it is potential not ability as of today.

I’m finding the user interface (UI/UX) both buggy and it yields different results from the same action in different circumstances without signposting - that’s a really rookie UX error as it increases the learning curve by orders of magnitude. It also adopts some conventions that are different from ‘what we all know’ (but really means microsoft and google) which also extends onboarding

@Marina @Kate Ivanova   I’m still cogitating on my list of ‘deal-makers’ - stuff like being able to put folk into AV groups who work on a board area together - as if clustered at a flip-cart - but can look around to see whats going on elsewhere - The follow-me function needs to mature - the iframe needs to open for everyone - there is more to capture and share

I’d also like to charge for board entry eg $1 per access or 200$/mth or 100accesses for 500$ or...

I’d welcome the opportunity to chat and link up on linkedin? i’m simonharrispmp on L-In

Beta-access is also of interest

Userlevel 3

@Kate Ivanova please add me to the beta-test list as well. 

Thanks @Alan Heckman for such a great write-up. I had voted on most of them before finding your compilation. 

Userlevel 4

@Alan Heckman Great summary!

I’m adding in my thoughts on an Agenda set of features for boards.

In addition to board Owner, there could be Facilitator (assigned by owner) and then Presenter (Facilitator by default, but can be assigned by the Facilitator).

  • The role of Facilitator could be assigned  to a board by the board Owner.
  • The facilitator could then define an Agenda for the session (webinar, training, workshop, retrospective, etc.).
  • The overall session could have a time assigned to it, e.g., 60 minutes.
  • Each agenda item could have the following attributes:
    • Length of time, e.g., Icebreaker = 10 minutes.
    • Starting location (object, position, etc.) on the board.
    • Presenter for that Agenda item.
  • The Facilitator would have configured the agenda in advance and with the click of a button, the session would kick off.
  •  Somewhere on the screen at all times (with the ability for anyone to show/hide) would be a small, unobtrusive modal/window showing the current status of the agenda item, e.g. “Item # 2/6 - Icebreaker (4:56 remaining)”

The role of Facilitator for a board is important as it would do a number of things:

  • Back to my previously stated idea, the participants could chose to turn off seeing all cursors EXCEPT for the current Presenter (being the Facilitator default)
  • And, of course, if the Facilitator wants to hand over the title of Presenter to another participant, now all of the board participants will see only that user’s cursor.

Oh, and while I hope and wait for these features, I will use the boards Notes pane with checklists to keep track of the agenda.

Userlevel 4

@Rob Johnson, I like the way you have described your use case, but I don’t think it should be that limited. I would like to have the owner of the board create arbitrary permissions levels, name them,  and assign any user to any permissions level including assigning “everyone else” to a specific level.

The board owner should be able to adjust every single tool and permission for each level, so that everyone with that level assigned would have access to the tools in that level. Then it would be easy to create the facilitator and presenter permissions sets you suggested, but you could also create permissions set for “observers” or “co-facilitators” or a thousand other use cases we haven’t thought of yet. When I am sure participants in my workshops are comfortable with navigating the board and using stickies, I can add icons or arrows or whatever other tool I need to their permissions set, so they can learn to use that one next.

Userlevel 4

@Rob Johnson, I like the way you have described your use case, but I don’t think it should be that limited. I would like to have the owner of the board create arbitrary permissions levels, name them,  and assign any user to any permissions level including assigning “everyone else” to a specific level.

The board owner should be able to adjust every single tool and permission for each level, so that everyone with that level assigned would have access to the tools in that level. Then it would be easy to create the facilitator and presenter permissions sets you suggested, but you could also create permissions set for “observers” or “co-facilitators” or a thousand other use cases we haven’t thought of yet. When I am sure participants in my workshops are comfortable with navigating the board and using stickies, I can add icons or arrows or whatever other tool I need to their permissions set, so they can learn to use that one next.

I completely agree! That was just all I could muster at that single point in time as I was hungry and needed to go eat haha.

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