Hybrid/Mixed Events & Miro; what will future best practices be?


Userlevel 1
Badge +3

Hello All!

Miro has been a savior to our innovation consulting business. And Miro has evolved greatly over the past 15 months (thank you!). We’re now wondering what the world will look like as we get back to traveling to do workshops with clients, and have a couple of questions. We’re anticipating that we’ll be doing some workshops where people will be both in the room and remote at the same time.

  • How do you all anticipate managing this hybrid environment with Miro? (or how do you currently do it?) Typically we have people focus on each other, rather than on a laptop in front of them, adding sticky notes in Miro. In fact we discourage computer use during workshops, so that they can focus the ideas and energy in the room (we tend to scribe ideas). Would everyone just have their own input device or could we just capture on a central device?
  • If you’ve done workshops like this, what challenges have you come across and how have you resolved them?
  • If you are doing these hybrid workshops, how do you manage sound (i.e. how do the people on Zoom hear the people in the room, and vice versa)? It seems like it would require a reasonably sophisticated sound system. Not a deal-breaker, but just trying to figure it out.
  • Are you using Miro for fully in-person events? I’ve only used it for all-virtual workshops. Any best practices, pros/cons would be great.

We’d love your perspective! Any thoughts would be greatly appreciated.

Cheers,

David


6 replies

Userlevel 7
Badge +14

@David Culton -

HBR had a good article (not product-specific) with some ideas on this exact topic last week: https://hbr.org/2021/06/what-it-takes-to-run-a-great-hybrid-meeting

Kiron

Userlevel 1
Badge +3

Great article...thanks!

Userlevel 7
Badge +12

Great questions, @David Culton! Pre-pandemic, I used to work with teams who were geographically distributed, for example, some members in Singapore and others in the UK and elsewhere. Then, we’d have in-person workshops in Singapore with the UK team “watching in”. I always felt terrible for the team members joining in remotely.

Today, my principle is be inclusive. This is my advice for all my clients, and thankfully, they’ve all agreed with this setup. What it means is that, even if one person is joining in via a laptop, then everyone else must do so too. Regardless if it’s a party of 20 or 2000.

Also, a platform like Miro liberates everyone to participate in the process, equal tools, equal opportunity to participate. As facilitators, isn’t this fundamentally our goal? :smile:

Whether anyone will focus during such all-virtual session will depend on the design of the experience, the topic being discussed and the skills of the facilitator. People switch off during in-person workshop too if any of those pre-requisites are not met!

Also, I find participants are as engaged in my Miro-fuelled virtual workshops as they did in-person, if not more. If you know how to use Miro, you can engage, with or without voice.

For your last question….

This is a photo of my associates in Holland delivering one of my training programs last year. Innovative use of Miro in the classroom for social distancing purposes!

 

Userlevel 1
Badge +3

Thanks so much Isman! I very much appreciate your input and perspective.

Userlevel 7
Badge +14

@David Culton -

I’d agree with @Isman Tanuri that if the activities or exercises you would have done with the remote participants are engaging, there is nothing lost and a lot gained by having the in-person folks also engage in those exercises in the same manner. While we haven’t been able to do so yet thanks to our COVID restrictions, I do envision a time when our courses might be offered in either fully remote, fully in-person or hybrid modes which would necessitate this approach.

Kiron

Userlevel 3
Badge +5

I agree with both I @Isman Tanuri and @Kiron Bondale - they bring up some good points.  Also, I find its important to consider the participants themselves and their comfort with technology and ‘thinking on their feet’.  I want to make sure I make time for my introverts and people that may be keyboard challenged to be included.  Setting silent brainstorming exercises, great onboarding practices to the tech, additional co-facilitators to get folks some one-on-one space to ask questions and help them get their contribution heard.  Great questions @David Culton !

Reply