Can I create an edge to the canvas?

  • 20 November 2020
  • 4 replies
  • 71 views

Please Miro Gods! Almighty pros! Tell me I can define a finite space so my non-native-late-adopters can stop getting lost.  I realize they can click on "me" to get back, but the stress of it all is robbing me of workshop time and the participants of a stress free experience. 

 

Would also love to be able to lock half the features so I can introduce people to one tool at a time. Is that a thing? 

 

Cortisol + learning curve+ more space than we need= creativity drain. 


4 replies

Userlevel 6

@Vivian Vaillant I’d say let them get used to “infinite spaces” :)

On a more serious note, I typically do not have this issue. Sometimes, when I do a “webinar style” event, a participant would, 30 minutes into the event, realise that we are all in an infinite space. So these days, i actually show them the infinite space during the Miro demo.

For workshops/training events, I use a ‘workshop table’ to organise the space. I ‘demo’ how they can get back if they’re lost. You can read about this method and others in the Miro blog (you can see the actual board below.)

https://miro.com/blog/organize-your-miro-board-for-productive-workshops/

Re: tool locking

Demo the tools that you need. In webinar/big events, I show them how to use ONLY the sticky notes and that’s it. If they happen to discover something else, then that’s bonus. Similarly, for workshops, I’d demo the tools that they need to know up front. You can always do another demo again.

I always assume that the Miro space is never perfect and people are naturally curious so things happen. The more we try to control the uncontrollable (like human behaviour), the more worried we become and the less effective we’ll be when it comes to delivering our workshop. But of course, the tips above will have to create “expected behaviour boundaries” to a degree :)

 

 

Hi @Isman Tanuri thanks for responding.

Ironically "Let them get used to infinite spaces" feels very similar to when Marie Antoinette used "Let them eat Cake". In both cases, the statement feels tone deaf to what is going on. Let me explain better.

My challenging use case is non profit. We are trying to build better Covid anxiety support groups and social connections for vulnerable, isolated community members. In the design, we are taking a community developed approach, and we have been guided by trauma informed care research. 

For the age and demographic that I am trying to serve better, I know in advance that there is trauma in the room with me. New things, getting something wrong, feeling lost are initiate a stress response that can flood their brain with the stress hormone cortisol. This subconscious stress response leaves the participation unable to access the parts of their brain that are creative, problem solving, etc...

This means that if I want all participants to feel safe and comfortable to share and even attend I have to be able to meet them where they are at.

I will also see these people once for a one time session and I like the idea of leaving them with an experience that makes them more willing to try new things on line.. or come back for an ongoing group.  It just isn't working to give my audience "one more thing" to get used to. I can "make it work", however I'm deeply concerned about the mental wellbeing of my participants. The platform that figures these things out first will unlock a whole new world of clientele that are still too overwhelmed by getting groceries to figure out why their stickies are still the wrong size. They don't like being Zoom tornadoes into break rooms and they don't like feeling lost online.

Many of us are actually having these stress responses to a certain degree. It's a part of how "Zoom fatigue" has become a term. 

Understanding that Miro was created for high achievement design sprints and technology Davy folk that are paid to attend a meeting, it might be that my use case is just off brand and that's cool too... however...

I would love to use something like Miro to enhance the client experience beyond a video call but right now the triggering effects outweigh the benefits. I believe if I could lock down the canvas I could make some pretty great things happen for our late but still important adopters. Is there another tool that anyone has used that I would be better suited to? 

Thanks!

​​​​

Userlevel 7

@Isman Tanuri - These are great tips which I will definitely be adding to my toolkit!

@Vivian Vaillant - I completely get what you’re saying about how Miro can be a lot, especially for those who are less tech savvy. My suggestion would be to at least use Zoom to share your screen and Miro to present your information. Then when it comes to enhance the experience and get folks as engaged as they feel comfortable, there are a few strategies that I could suggest to try to limit the amount of moving around/creating of objects they will have to do:

  1. Set the board’s start view, so they will end up exactly where you want them to be.
  2. Try to limit the space where you the activity will be (and maybe even make a frame with a rather distinct, but not overwhelming background color that highlights where they should be.
  3. Use the Visual Notes pane as a way to anchor helpful information, e.g., handy shortcuts, a link back to the activity frame - and pin this pane, so it opens for them when they get to the board:

 

And here’s what the experience could look like for them if they were to get lost and then use the link back to to the activity spot:

And you may want to create a whole bunch of stickies ahead of time that you can just have then grab and use:

I hope this gives you some more ideas!

@Robert Johnson Thanks. I appreciate it.  

Reply