Answered

Slow load time for images

  • 8 June 2020
  • 2 replies
  • 1989 views

Hi all,

 

I am having some issues with load time in my Miro board. Even with 3 users, certain images seem to be loading perpetually, while others are very slow to materialize. I have a good internet connection. 

What is causing this? Too many elements? Too many frames? 

 

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Best answer by Michael Sohn 8 June 2020, 21:37

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2 replies

Userlevel 4

Hi @Nicolas Nadeau,

It’s possible it could be the file size/image resolution.

Be sure to check your system requirements to ensure you can have the best experience in Miro, as well as these tips to optimize board performance.

I hope that’s helpful!

Michael

Userlevel 7
Badge +6

@Nicolas Nadeau -

How big (quality-wise) are the images? You may want to do some simple testing with a new board by adding one image at a time and seeing at what point the performance slows down. You might be able to improve performance by reducing the size of the images if that does not result in a reduction in the user experience.

Kiron

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