[RESOLVED] Your session has expired

  • 9 August 2022
  • 3 replies
  • 63 views
C

Hi,

Since today I am having issue with sign in to mobile app (either iOS Iphone on Android phone, via miro app)

Keep getting message like on image below. Tried deleting history, cookies, etc but problem persists.

 

Alyona 1 year ago

Hi @C HELPDESK, @Michelle Lee,

Thanks for reporting this, and sorry for the delayed acknowledgment. 

There was a bug in our mobile app that caused forced log-out, but the team was able to fix it within a few hours, so you shouldn't be experiencing it any longer. Sorry for the disturbance to your workflow it might have caused!

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3 replies

M

Also having this issue on iOS iPhone App as of this morning. Browser is still working. 

C

Managed to sign in! I changed board photo using web (browser) access (dont know why I did it, but just did :)) And voila! Signed through iOS app again to my board.

Alyona
Rank
Userlevel 6
Badge +1

Hi @C HELPDESK, @Michelle Lee,

Thanks for reporting this, and sorry for the delayed acknowledgment. 

There was a bug in our mobile app that caused forced log-out, but the team was able to fix it within a few hours, so you shouldn't be experiencing it any longer. Sorry for the disturbance to your workflow it might have caused!

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