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Bit of an odd one this.

 

Whenever I touch the whiteboard canvas with finger or Apple Pencil, the keyboard opens. It doesn’t add text when I type, just triggers the standard keyboard shortcuts. This doesn’t happen if I click menu items or change tools.

 

feels like I may have forced some keyboard shortcut mode, but can’t find the option. And ideas?

same here !


@Jimer2 - Your post has been merged with this existing post.


I am new to Miro, and downloaded the app to work from my phone. But every time zoom or pan a board, the keyboard pops up obscuring half the screen. It is extremely annoying, and I am not even in a text input object.

I looked at both app and board settings, I see no way to keep it from appearing constantly. 
 

Does everyone avoid the app because of this? I find it makes it unusable. 


@Ab_out - Thank you for confirming that you have reported this to the Miro Support team, and for offering to keep us all updated. I have pinned your reply.

@Miha0405 / @Liza192837465 - I merged your posts here, so you can be updated on the issue. 


I think it’s fixed, mine works.


should be resolved:

“We're happy to let you know that the issue with the keyboard appearing when using the Miro Mobile or Tablet app you reported has been successfully resolved. We entirely understand how important being able to use Miro on your mobile devices is for you and your team, so we'd like to thank you again for your patience!”


Still having this problem, not resolved for me yet.


I tutored a student this evening and the keyboard is still popping up on my laptop.  I continually need to close this pop-up as I’m working with my students over the past week. 

I sure would like to know how to fix it, if it’s in my power.


Not resolved.


Under Windows (Surface) in tablet mode, same problem... that's what makes this application... tiring, to say the least

Same issue. Surface Pro 8 tablet. 

The keyboard flies out everytime I touch the screen. 

Makes Miro unusable. 


Not resolved. Have the same issue on surface pro 4


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