Ask the Community

I just had my first workshop with about 10 People and missed one feature I couldn’t find anywhere: while discussing the sticky notes everybody collaborated to the board, we were sometimes at a loss which Note was talked about. Since there were so many collaborators, the collaborator cursors where hidden. Is there some other way to have a sort of pointer for the moderator to show what object we are talking about at the moment?

When I first opened an already filled board, the names of the people who created objects were shown on the objects. There was a blue button in the bottom center “hide ...” I clicked it and the names disappeared. But how can I get the object-creator names back? I do not mean the “show collaborator cursors”! There where named of object owners/ creator/ editors shown on the single objects themselves...

Hi all, When signing up for a trial I was presented a list of teams already on my company domain. As I didn't want to join those I created a new team. Now I wanted to have a look at the team list again but there is no way to find that. How can I discover what other teams exist on our domain?   Thanks!

I and my students have not been able to find a way to erase the whole board or a region of the board. we were able to do this on the old webwhiteboard app that miro replaces. I can sometime select a part of the board and highlight and delete it but that does word well unless the object is in a rectangular layout and today it does not seem to be working at all. 

Pretty much the title. This article makes it sound like they cannot see all the boards for your company: https://help.miro.com/hc/en-us/articles/360017571194-Roles-in-Miro

Hi, can someone please give more information on anonymous board editors, external board editors, and external board viewers and commenters? Do any of these roles require licenses? And what is the difference between them?  We are thinking of licensing Miro, but need to understand how this works to know how many licenses we would need to buy. 

When I go into active users it will say someone has access to one board yet they can access any of them. It says I have access to 11 but I can also access any of them. How do I fix this? If we have consultants that should only have access to one board this is a huge security flaw.

How can I select multiple sticky notes, and resize them to the same size? Without having to do it to each individual sticky?

Hi All! I am really happy to use miro, it is a piece of a nice digital product. Unfortunately, my team came across a surprising event. We were using the free plan for testing and we added to the team a few members. One month later 20 unknown users appeared in our team. Is this a bug or in the free plan miro community gains access to our content and can join our team without our permission?

Can I restore the image in the initial board without having a backup, ie: restore to "2 hrs ago"? It's more than a few clicks ago so I cannot use the "back” arrow and I don't have a board backup,  thanks!  

Hey, I got shared Miro board URL with me, and I can open it in my browser. But I cannot find any option in Miro’s Windows App to open there this board from URL. Is it even possible, or for URL-shared boards I can view them only via Webbrowser?

How can I add a board to two different projects? (Sort of like having a "shortcut" file in one folder and the real file in another folder in Microsoft land). ie NOT a copy, but the same file (board) accessible directly from two different projects. Thx

guys, on a recent demo vid there were some really nice instructions integrated into the board explaining functionality i.e. copy/paste / how to write comments etc. Is this available anywhere?

Sorry if this has been asked before… Is there any way to ‘lock’ the edge of a board so that you cant go any further left, for example. I have a list of tiles that I want to always be on the left of the board, and no one should be able to put anything before them.

Hello dear, I recently heard somewhere that Miro might give a free account for sometime for those who work on COVID related projects.  Does anyone know how get at least 3-6 months account ? Thanks. 

A group of Ux Designers invited me to collaborate on a board but I accept the invitation and it sends me to my account home page however I am not able to see the board that I was invited to and I have searched. What can I do?  

Not sure why I can distribute (horizontally & vertically) groups of objects, but as soon as frames are part of groups, I can’t distribute them? The menue option isn’t there - I get offered un-group, only.

I’m new to Miro - just signed up but for 2 days have still not been able to log in - the Miro dashboard is on a perpetual loading mode. 

When creating wiring diagrams for UI’s for example, or creating UML sequence diagrams you need to draw a lot of horizontal and vertical lines.  It would be really helpful if there could be some visual indication when drawing or extending lines that the are horizontal or vertical - a bit like the indications when you have something aligned with something else.

I struggle with the dimensions of the templates and frames on my Miro-Board. My case is:  I have a Miro Board with different activities, for each activity I made a frame of template.  All the frames together, are the flow of the workshop.  But how do I know how big the frames must be? When is it big enough for the participants to have a good overview, to read the text in the frames when they zoom in? And how are my letters?  What is a good size of the frame to get a good structure of your board? Or, is anybody willing to share his or her template? So that I have an example?  Thanks a lot,  Mireille

Hello, I am using Miro as a whiteboard replacement for my online quantum mechanics course at the University of Warsaw. So far everything is very smooth, the only thing that students have complained about is the fact that whenever I write something it appears inside a gray box with my initials. Sometimes this box does contain an entire word, but just a single letter (or even part of it), which makes it quite distracting. I understand that this is supposed to tell the others who is writing what but in my case, I am the only person writing on the board, so there is really no need for that.   Is there a way of switching off this feature so that no gray boxes appear when I write (either on my side or on the student side)?   thanks a lot! jedrek

We created several user story maps for different parts of the process to ease facilitation. Now we’re reviewing those maps and want to combine all three into one and clean up overlap.  Is there a way to connect the end of one map’s backbone to the start of the next map’s backbone?

I have created a group of stickies from client discussions and as I link them together I realize that it would be helpful to connect them into a mind map. Is it possible to easily perform this task? I’ve connected them but when I move them around the connected cards do not move and flow like a mind map which would be helpful.   Thanks, Glenn

Hi there! Whether it is the app or browser on my Android tablet, I am unable to see the pen for editing Google documents at Google Drive. The pen is not where it is supposed to be at. It just isn't there. Any advice would be much appreciated. Thank you. D

Hi there,  I am a very happy Miro customer since a long time. I work in the entertainment industry as a creative and I have been using the board as my main creative tool and platform, mainly to organize my ideas with thorough mind maps and collaborative brainstorming session with my collaborators.  Recently I have been working on my presentation skillset within Miro with the goal to switch to this platform for all my client presentations (replacing Keynote). In my business line, very often we go through a preliminary remote phase when we have to send out a presentation deck to the client for a preview (before we even get to meet them in person). I thought it would be very useful to use Miro for this purpose cause I could embed video references to play within the presentation and boost the presentation effectiveness.  Unfortunately I found out that it is not that easy cause of the following issues: I couldn’t find a direct link to the board’s presenta