Ask the Community

I have two accounts - one with old projects and another is work-related. Some time ago I watched my old boards trough my work account, and  yesterday I noticed that all of my boards on work-account are replaced with old boards from old account. I can’t find my boards own boards with important projects, only those that belong to the old account remain.

How do I lock my board to allow users to place stickies but not move other pieces around?

Is there a way to review a document over time - like see what it looked like a day ago? Kinda like how you can see changes in google docs?

I’m an admin for our organization. I’m doing some cleaning and need to delete old projects in a Team that is no longer used and should also be deleted. How do I delete the projects/Team?

I’m a free plan of miro. I accidentally erased my board. I want to restore the deleted board, but I can't see the Trash button. I know that free-plan users can restore deleted boards, so how do they restore them?

Good morning. In the past I have set the frame that a collaborator will go to when a Miro board I own is opened. I cannot remember how to do this and for the life of me cannot find it in the help.  Can someone help me figure this out?  

Hello, I have two users on my account and want to upgrade to a Team account, which should be $20 monthly. When asked how many team members, the minimum number I am able to choose from the dropdown menu is 5 - which is then charging me $50 a month! Help!

About Security; if domain is known, can anybody enter my board or can I control it?

Last week, while facilitating a learning session in Miro, a participant flagged to me about "Sticky Notes gone missing." I wasn't sure what to belief. But it did indeed happen. See screenshot. "Missing Sticky Notes tool"Has anybody else experienced this before? If so, what was the "remedy"?

Trying out Miro features and comparing to other options. For some of my work, it is useful to be able to generate Wordle type ‘word clouds’. Is anybody doing this with Miro? I understand that is possible within Stormcloud, for example. Grateful for any wisdom and advice from this community.

Hi, I recently joined a project that is using Miro so they invited me using my email, now I’m a member of the team.    I would like to ask if it’s possible to create another team - “my team” and have 3 new free boards while still being a member of the other team I joined?   Thanks.

Hi I am new to Miro and was just fooling around and loved the interface and flexibility of the mind map to create the workflows that I need. The only feature that I couldnt find that was frustrating me to no end was the “Align / Distribute” function that is common space with other white boarding / drawing tools. I tried the auto align option for the Child groups, but that doesnt do the trick like I intend for it to and I am having to manually select each child and then align it to the grid. Any chance an align / distribute function is being worked upon or if there is already such an option, can one of you point me to it? Thanks in advance. Best

how to hide navigation panel in the right bottom corner?

Is it possible to place (3rd party?) chat windows on a miro board?  

is there any plan for no profit organization? i am the licensee of TEDxVerona and i woul dlike to use Miro for the team brainsotmring

Hi there! I´m on Team Plan esp. to collaborate with Guest editors but I can´t make it work. When I click the share button it neither shows “Public access to the board by link” nor a possibility to choose their roll in the white board. Any suggestions? Thanks alot, Uli

Hi, is there a way to lock the board information (i.e., board name, description, preview area, etc.)?  I have a board we are using for a large group and someone keeps deleting the name of the board (it keeps showing up as “Untitled” in my dashboard). Thanks!

cannot select multiple objects following the instructions.

Hello, I am confused with the pricing - and VERY thankfull for help :-) Next week I want to work with a team of 17 participants with miro - so I feel under time pressure ;-) Which licence do I need, in order to conduct workshops with up to 30 (or more) participants with my clients (I am a consultant)? > What ist the diference between members and users? > can “commenters” (vs. “editors”) ad sticky notes and post their input? Or can they just comment? > does “monthly payment” go along with being able to quit monthly also? Thanks al lot in advance Regina

I would like to import sets of icons / shapes like you can do with stencils in MS Visio. Is this possible? If not, is something like that on the roadmap.

Hello! How on Earth do we change the name of a project? I need to edit all of them so it's too difficult to create a new one, move all 60 boards to the new one, then delete. I really don’t understand why Miro is so restrictive on organizing your content. Its such a basic feature. I love Miro, but this is killing me. Thank you!

To avoid having people influencing each other when gathering ideas on a particular topic, I would like to hide my sticky notes from other participants. Then, after a certain amount of time or may be when I decide it is the appropriate time to do so, I would like to reveal all the sticky notes to all participants. Is there a way to do that with Miro?

Hi, I’m trying to give a non-team user “Can View” access to a board under out Business level account.  When I do this, I get a message saying only members of your team can edit boards.  Am I not understanding how this works?   Thanks Mark

Is it possible to use miro to record (using screen recording) an online course from which I would gain revenue?

When I discuss something with my students, I need something like a pointer - to point on what I am talking about. It would be useful if they could see my cursor (and better - without my name under it). Is there a way to do it with Miro?