Ask the Community

I had a previous account with RealTimeBoard but (I don’t think) had never created a board. Recently a colleague invited me to one of his team’s boards and revived my interest in using this platform. Except I can’t see a way to create a new board of my own. I seem to be “stuck” in his team area. (His team’s name is all I see on the upper left hand side of my window). I’m on the free account. Any idea as to how I can both still contribute to his board for his team, but also find the area to create boards of my own? I am attaching a screenshot of my screen for clarity. Thanks! Beth  

I’ve been working extensively with templates over the last week - I’ve created ~40 custom templates so far for our class exercises and love the feature. I have two questions: What controls the behavior of the context menu (e.g. Edit & Delete) in the template picker as it seems to be appearing inconsistently? Is there any way to access the template picker directly from the main Board menu without having to either be in a board OR be saving a new template? Thanks! Kiron

Hey All,  I’m looking for some tips on doing effective voting in a Miro board. We’re holding an ideation session and need to run several rounds of “dot voting” on post-its to prioritize both needs to address and concepts. We’ll be using different sets of criteria for each round of voting (e.g. most differentiated, most aligned with our purpose). There will be 10 participants and we’re trying to set all the activities up in the board ahead of time. I’m experimenting with the voting plug in but it seems like I can only create a voting session in the moment as opposed to setting up the parameters and saving the session for future use. Does anyone know if it’s possible to set a voting session up ahead of time? Should we be thinking about voting in a different way? One alternative is to have participants do the emoji commenting instead. What have you guys had success with?

Hi, I’ve switched the navitagtion mode in the past and everything worked. Now I have two boards where I can’t switch to mouse mode. When ever I do it, it switches back to touchscreen mode imidiatly.   Anybody had the same problem?

I created a bunch of objects and then added them to a frame with a custom size. Later I changed one frame size to A4, and then the one next to it to A4 as well. One is larger in size than the other one. I thought A4 would have been a fixed frame size. Instead, it appears that it is a ratio. See the example below:  

Hi all   When I embed Miro into Notion, the frame borders are not visible e.g.    

We’ve just started using Miro at the company I work for in the last 3 months or so, and cannot find a way for our Project Manager to delete others’ boards / projects in our Miro account / team. Based on the documentation I’ve found on Miro’s site, it seems that Team Admins are not really admins at all, as only board owners are able to delete or backup their boards. This makes sense from an ownership standpoint, however, it leaves our workspace cluttered with rogue / old boards. Our Team Admin shouldn’t have to remove the member from the Team entirely just to Administrate their boards, and manually reaching out to these team members occupies time in our work day because many team members are remote. Questions for the Miro Team: Can we get a more granular permission system so those with the Team Admin role can actually, you know, administrate the team / account? Or is this only possible if we have Company Ad

Hey guys, can somebody tell me in which country the data input of miro will be saved? we Need this Information for our security policies. I would be glad to receive your feedback.   best regards   Wiebke

Hi, I’ve read that 25 users can use the video chat feature for a video conference. I’ve not been able to find out how many of those 25 people can I actually see. Is it one active speaker system? All 25 in a gallery view? Something in between? Can it be changed? Thanks for any help. KD.

Hello! We are in the UK and urgently need some assistance with setting ourselves up to do an online collaboration session with a group of people today. Could anyone please get in touch. Thank you!

I'm an admin. On one of my Miro boards I see two pages that both have a way of adding team members, and on another of my team boards these buttons don't exist. I don't see anything different in settings and can't figure out why the projects are behaving differently?    

Hello! We have a non-team member with an “issue.” If a Team member updates a linked document, does the non-team member get the updated version when he opens the board. It appears he is unable to refresh the linked doc.   Thanks! Monica

Hello, First, the FAQ states that when copying cells from a spreadsheet and pasting in Miro, each cell should appear as a individual post-it. It does not. As far as I am concerned, I get a single text box with each cell becoming a line of text. Also, it seems impossible to simply select a few post-its and paste their content as a list / multiple cells in a word document / spreadsheet. While Miro is integrated in lots of other tools and this is great, not supporting this seemingly simple feature is a terrible waste of time (Mural supports it for example). So, am I doing things wrong or is it really not possible? (And don’t tell me that I need to export a CSV file, please…  ) Thanks in adv

Hi everyone! Is it possible to invite quest viewers to video chat without making them register? I intend to have group online lessons of English but I don't plan to make every student my team member, just a guest with the right to join the video chat and edit the board (at least write something on it). Why do you tend to use external resources (Skype) for the video conference?

Why can’t I create a new free team? I have been invited to others but can’t create a new one… I would like to have a free board that I can manage with a new set of people but I can’t find support help on this topic.

Hi, we are quite new to Miro and in the process of evaluating the best possible solution for a clients online workshop format. Here’s the challenge: We would need to set up 3 “work rooms” for 3 teams (of 5 each), with each team working on an individual board. After each session, all team members join in the work rooms and discuss the results together. Alternatively we would set up a general space where all teams could meet. However, the moderator should be able to switch rooms seamlessly. In addition it would be great if the 3 teams could use video chat while working on the boards. Thanks for your input!

Hey,    I will host my first remote workshop with Miro tomorrow and was wondering if there is a kind of follow-along mode?    what I mean is: I use presentation mode to show some stuff before we beginn to work with the board.  Is there any way to do this without using screen share?    Additionally is there a collect users function? So if I want people to focus on a special area at the board can I push everyone there to see it or do I need to rely ob facilitating them  move there? 

Hi everyone, So I have this weird thing happening to me. I am on Free plan and have 1 board with my student. Some time ago some unknown board has appeared on my dash. I can’t edit it or leave it - actually there are only 3 options - make it private, copy the link and open it in the new tab. It clearly belongs to some other people who are doing some IT stuff but I have no means to contact them and ask them to remove me from there. Moreover, I created 1 one more board for myself and now Miro is telling me that I am over boards limit. It is rather frustrating. Does anyone have a solution to such a problem?

I am sharing my Miro board through zoom.  I need the person on the other end to be able to control the mouse.  She is using a surface with a track pad and touch screen.

Can 3 or 4 teams of 4 to 6 members each be easily linked together as in a virtual classroom?

I would like to tie two boards  together. There are some tickets/stick notes, etc. with some notes that I like to use in another board. I also want to add such attributes as Priority, Weight, etc. that can be referenced from one miro board to another board. 

I'm just new to Miro. However, I have followed all passes to set the permissions for my team and It seems it's not working since all team members are able to see and edit all boards even without permission to do it. Any clue to fix this?

Hi everyone - I’d like to run a remote workshop session with around 20 people next week. I am on the Team plan with just 5 seats. If I invite participants to the board for the session, will I be charged the $10 per user prorated per the time they have been on the board or is there an option to get them join for free?   Thank you

There is no timer on my miro board and I would like to know how to set it up for a workshop.

Bom dia! Seria muito útil se tivéssemos Tutoriais e/ou Dicas sobre o Miro em português. Alguém pode ajudar?