Ask the Community

Hi. I have a lot of problems with a big mind map – about 250 presentation frames and more than 1000 different objects. It’s so hard to change/add something and not to break other frames.Each, even relatively small movement of object will also change position of other objects – and in most of the cases also move it away from their frames.I tried to lock those objects, but it did not help. Even blocked object will be moved.BTW. The locking mechanism doesn’t work when I select more than one object.I also tried just reduce the closeness of my objects – it helped but not fully.Is it possible to somehow solve my problems?How do you work with such maps?

I followed a post from a few weeks ago that asked about being able to expand cards to see their content in an embedded view.  The answer was you cannot do that at the moment but if you use the new live-embed API you will be able to expand cards that way.  This is not a viable alternative for my use case, I need users viewing an embedded board to be able to view card contents without having access to editing the board.  Is there any info you can give as to when this might be incorporated?  I feel this would be massively helpful for demoing content in many use cases.  Thanks.

So on computer, mouse track pad, option,drag is a quick way to copy a bunch of objects.  But, on iPad with finger or pencil there are no modifier keys.  Help says the is no special NAVIGATION mode.  But is there any way to get ctrl , cmd, option modes esp. with the pencil .  This would make the interactions on iPad consistent.

Can you make the default input for writing a sticky note etc the apple pencil. At the moment every time you click on a stick the keyboard appears and you have to change mode for every sticky which can be infuriating. Miro is a great tool in part becaus of the pencil so if you can atune it to pencil use that would be great.

Hi MirobiansI’d like to be able to lock the size and shape of a box into which I want workshop participants to be able to type text.At the moment I’ve created rectangle shapes, but if I lock them then they can’t have text added.If I unlock the shape, then participants can move them by mistake. I’m wondering is a locked grid is the best thing to use?CheersMike

Hi all, Is it possible to superscript numbers etc. in any way? I would like to write some formulas in a board using the text feature, but I don’t see any way to subscript or superscript text. Best,Ditlev

While using the Miro board to deliver an online lecture, the board starts off great and about half way through class it slows down to the point I can’t even write on it anymore. My boards are not huge, they have a few images but no widgets, and they are not shared. I only post the boards after class thinking that having all the student viewing it was slowing down the board. I have been using the Miro app with my surface pro. Any idea? Suggestions? The problem has gotten so bad that I think I will have to not use them in class anymore and find another solution. 

Using a plan with 2 members, how many guests can we invite? Can I open more than one board at the same time (for a diffent groups)? How many? If it is possible, the audio can be individual for each board/room? Can I put links and video (sharing the screem or upload)? Is there a plan with this itens?

We would like to publicly share a board as view only, but currently see that content/images can still be individually downloaded by that viewer.  How can we lock down the content so that it is truly view only?

I’m wondering if it’s possible to have an Admin who can add users, but does not have a paid seat? The reason is our IT team would be ideally positioned to manage user accounts, but they do not need access to Miro boards.

Trying to duplicate a board to use as a template but when I duplicate the board, ALL the activity/change history is duplicated as well, which isn’t appropriate for a template board. Any help?

If I have a whole list of icons on my board and I want to allow participants to drag from this list and drop into another Frame but leaving the original icon behind for someone else to potentially pick as well?So essentially using the duplicate function but in a drag-and-drop mode.

Hi all! I want to re-use the post-its after voting and use them for the next phase of my workshop. What I have done is to take a screenshot of the results to have the reference and redo the post-its manually because I need them to be independent. This is of course in a context where there are lots of post-its and I cannot spend time looking one by one. Thank you!

Hi Miro-ers,I’m on a consultant plan and seem to have hit my limit in the number of teams I can create when trying to create a 10th team. Given we work with lots of different clients, and we generally create a Team for each to avoid privacy conflicts, this is a bit of a problem. Has anyone else encountered this arbitrary limit? I’m being asked for payment details as soon as I try to create a 10th team, even though we’re on a 15 seat/month consultant plan.Here’s a screen grab:Any ideas?

Hello, Community,I’ve got a board with a lot of objects, 1,778.  Board navigation performance works just fine.  I recently created  an additioal 500 objects, and manupulation slowed to a crawl.  Is there any specific numerical guidance on how the number of objects impacts performance?I’m using the Miro app running on a new Macbook Pro with 1.5T of available disk storage and 16GB of memory; internet is running at 45 Mbps on the download, and 6 Mbps on the upload.Many thanks….Peter

Подскажите что идет не так.Оплатил consultant plan но показывает по прежнему free plan и только три доски редактируемые.Если нажать upgrade plan и переключиться на вкладку консультанта - пишет подключен.при этом показывает (у вас free plan и только 3 доски доступно для редактирования).Что делать?

Is it possible to do this in a mind map?    

I just upgraded to the Team Plan, and I have four guest editors working on a board (see photo.) The board consists of small (150kb) .pdfs that the editors are marking up in the field via the ipad app. I was really looking forward to seeing how this could work in the field, especially after reading about the extreme (over 100 collaborators in real-time) workload that Miro is supposed to be able to handle.  Today is the first time I’ve had four guys working remotely with the app, and two of them have had their toolbar disappear multiple times along with occasional white screen flashing.  With the amount of mark-ups (drawing things on the maps) and the amount of editors, am I asking too much out of Miro? I was REALLY looking forward to this being the solution for us, but if this continues, we won’t be able to use it. 

Dear Team,How do we do bulk user changes most effectively in this tool, currently its completely manual selection process with a limitation of 499 accounts. Looking forward to get what best practices should be followed to expedite and automate the bulk selection process?

Hi,we are using the wireframe app and are designing wireframes for mobile devices by adding frames and enabling the “show device” setting of the frame.When exporting a frame (or the board), the device border is never shown, thus the wireframes look very ugly.Is there any feature or hack to also show the device border in the export (pdf or jpg)?ThanksWopr

Due to the general brilliance of Miro, two organizations I work for are using it.I have my main job, which has an enterprise license and I log in with my email address at that organization.I also have my part-time teaching job, which has an educational license, and I log in with my email address for that school.I would like to be able to switch between boards from each organization within the desktop app. Is this possible?My workaround is to be logged into one organization on the desktop app and the other in a browser...

Hi, we have on a consultant plan and I. am the Company admin of the tool. I would like to know if its possible to turn off the Day Pass activations emails everytime somebody activate a 24 hours pass ? After looking in the notification options, its look like there is not available option for this kind of features. Thx

I’m goint to use the board to make a Retrospective with my team, and i don’t want people to be able to delete the others comments/post its

My company is fairly new to Miro.  Currently we have one Miro project per development project, within which we have boards for designs, retrospectives, and various other discussions.  The dashboard is now getting quite busy and we were wondering if there is any way to group the boards within a project into something akin to subfolders - so we could separate boards for different purposes?So far it appears as if the only way to achieve this is to add more projects, one for each group.  Before I make this change however I was wondering if there was a feature for this I had missed?

When we run workshops with members of the public we often make cards or worksheets with labelled boxes for participants to complete as part of an activity.Is there a way to do the same in Miro?To create a set of grouped shapes, with headings and labels, where the shapes, headings and labels are fixed or locked, but participants can edit the text in the appropriate boxes.Particularly with smaller ‘cards’, the participants would typically complete and arrange several cards. So we and they should be able to duplicate a whole card.