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Ask the Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 8,747 Topics
  • 29,289 Replies
8711 Topics
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Alex SaadBeginner
asked in Ask the Community
Can Team Admins view all boards?

Pretty much the title. This article makes it sound like they cannot see all the boards for your company: https://help.miro.com/hc/en-us/articles/360017571194-Roles-in-Miro

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Robert Johnson
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Andy HorvathNew Here
asked in Ask the Community
Do anonymous board editors, external board editors, and external board viewers and commenters require licenses?

Hi, can someone please give more information on anonymous board editors, external board editors, and external board viewers and commenters? Do any of these roles require licenses? And what is the difference between them?  We are thinking of licensing Miro, but need to understand how this works to know how many licenses we would need to buy. 

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Kiron Bondale
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Alex SaadBeginner
asked in Ask the Community
The number of boards Miro says a user has access to seems irrelevant.

When I go into active users it will say someone has access to one board yet they can access any of them. It says I have access to 11 but I can also access any of them. How do I fix this? If we have consultants that should only have access to one board this is a huge security flaw.

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Kiron Bondale
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Tamer ElNasharNew Here
asked in Ask the Community
How to resize multiple stickies to the same size

How can I select multiple sticky notes, and resize them to the same size? Without having to do it to each individual sticky?

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Joan28Beginner
asked in Ask the Community
Can unknown users join our team without our permission?

Hi All! I am really happy to use miro, it is a piece of a nice digital product. Unfortunately, my team came across a surprising event. We were using the free plan for testing and we added to the team a few members. One month later 20 unknown users appeared in our team. Is this a bug or in the free plan miro community gains access to our content and can join our team without our permission?

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Diana SchneiderBeginner
posted in Ask the Community
Lost all comments when copy-pasting image with comments to another board - restore?

Can I restore the image in the initial board without having a backup, ie: restore to "2 hrs ago"? It's more than a few clicks ago so I cannot use the "back” arrow and I don't have a board backup,  thanks!  

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Kiron Bondale
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Hubert from HadeanNew Here
asked in Ask the Community
How to open Miro board from URL in Windows App?

Hey, I got shared Miro board URL with me, and I can open it in my browser. But I cannot find any option in Miro’s Windows App to open there this board from URL. Is it even possible, or for URL-shared boards I can view them only via Webbrowser?

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Eca
Mironeer
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Kevin JoyceBeginner
asked in Ask the Community
Making a single board visible in two or more projects

How can I add a board to two different projects? (Sort of like having a "shortcut" file in one folder and the real file in another folder in Microsoft land). ie NOT a copy, but the same file (board) accessible directly from two different projects. Thx

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Don McIntyre
Don McIntyreContributor
asked in Ask the Community
Instructions to users

guys, on a recent demo vid there were some really nice instructions integrated into the board explaining functionality i.e. copy/paste / how to write comments etc. Is this available anywhere?

7113
Don McIntyre
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SiobhanNew Here
asked in Ask the Community
Any way to lock the edge of a board?

Sorry if this has been asked before… Is there any way to ‘lock’ the edge of a board so that you cant go any further left, for example. I have a list of tiles that I want to always be on the left of the board, and no one should be able to put anything before them.

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MATHINew Here
asked in Ask the Community
Miro account for COVID related projects.

Hello dear, I recently heard somewhere that Miro might give a free account for sometime for those who work on COVID related projects.  Does anyone know how get at least 3-6 months account ? Thanks. 

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Marina
Mironeer
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Ashley Michelle SilvaNew Here
asked in Ask the Community
I can't access a board I was invited to edit

A group of Ux Designers invited me to collaborate on a board but I accept the invitation and it sends me to my account home page however I am not able to see the board that I was invited to and I have searched. What can I do?  

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Kiron Bondale
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RolfBeginner
asked in Ask the Community
How to horizontally/vertically distribute groups that contain frames?

Not sure why I can distribute (horizontally & vertically) groups of objects, but as soon as frames are part of groups, I can’t distribute them? The menue option isn’t there - I get offered un-group, only.

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Stephanie LiuBeginner
posted in Ask the Community
[RESOLVED] Miro dashboard won't load

I’m new to Miro - just signed up but for 2 days have still not been able to log in - the Miro dashboard is on a perpetual loading mode. 

2460438
Marina
Mironeer
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David CoalesContributor
asked in Ask the Community
Indicator when lines are horizontal or vertical

When creating wiring diagrams for UI’s for example, or creating UML sequence diagrams you need to draw a lot of horizontal and vertical lines.  It would be really helpful if there could be some visual indication when drawing or extending lines that the are horizontal or vertical - a bit like the indications when you have something aligned with something else.

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Mireille Beumer
Mireille BeumerBeginner
asked in Ask the Community
Dimensions of a board

I struggle with the dimensions of the templates and frames on my Miro-Board. My case is:  I have a Miro Board with different activities, for each activity I made a frame of template.  All the frames together, are the flow of the workshop.  But how do I know how big the frames must be? When is it big enough for the participants to have a good overview, to read the text in the frames when they zoom in? And how are my letters?  What is a good size of the frame to get a good structure of your board? Or, is anybody willing to share his or her template? So that I have an example?  Thanks a lot,  Mireille

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Mireille Beumer
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jedrekNew Here
asked in Ask the Community
Gray boxes around handwritten text

Hello, I am using Miro as a whiteboard replacement for my online quantum mechanics course at the University of Warsaw. So far everything is very smooth, the only thing that students have complained about is the fact that whenever I write something it appears inside a gray box with my initials. Sometimes this box does contain an entire word, but just a single letter (or even part of it), which makes it quite distracting. I understand that this is supposed to tell the others who is writing what but in my case, I am the only person writing on the board, so there is really no need for that.   Is there a way of switching off this feature so that no gray boxes appear when I write (either on my side or on the student side)?   thanks a lot! jedrek  

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Wendie Hipolito
Wendie HipolitoBeginner
posted in Ask the Community
Combine User Story Maps into one?

We created several user story maps for different parts of the process to ease facilitation. Now we’re reviewing those maps and want to combine all three into one and clean up overlap.  Is there a way to connect the end of one map’s backbone to the start of the next map’s backbone?

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Kiron Bondale
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Glenn BuchananNew Here
asked in Ask the Community
Is it possible to take a group of stickies and connect them so they move like a mind map?

I have created a group of stickies from client discussions and as I link them together I realize that it would be helpful to connect them into a mind map. Is it possible to easily perform this task? I’ve connected them but when I move them around the connected cards do not move and flow like a mind map which would be helpful.   Thanks, Glenn

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Kiron Bondale
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NoeticNew Here
asked in Ask the Community
Editing Google Drive documents on the Android tablet

Hi there! Whether it is the app or browser on my Android tablet, I am unable to see the pen for editing Google documents at Google Drive. The pen is not where it is supposed to be at. It just isn't there. Any advice would be much appreciated. Thank you. D

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Marina
Mironeer
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Mariano LeottaNew Here
posted in Ask the Community
Presentation mode link and video playback

Hi there,  I am a very happy Miro customer since a long time. I work in the entertainment industry as a creative and I have been using the board as my main creative tool and platform, mainly to organize my ideas with thorough mind maps and collaborative brainstorming session with my collaborators.  Recently I have been working on my presentation skillset within Miro with the goal to switch to this platform for all my client presentations (replacing Keynote). In my business line, very often we go through a preliminary remote phase when we have to send out a presentation deck to the client for a preview (before we even get to meet them in person). I thought it would be very useful to use Miro for this purpose cause I could embed video references to play within the presentation and boost the presentation effectiveness.  Unfortunately I found out that it is not that easy cause of the following issues: I couldn’t find a direct link to the board’s presentation mode (just a workaround copying

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MarianaBeginner
posted in Ask the Community
[RESOLVED] Screen Sharing and Video Chat are not working

Hello! I am preparing a workshop to be conducted by Miro. One of the essential features for conducting it will be Screen Sharing feature, where participants can follow my screen. I've used it several times and it worked perfectly, but today when I clicked my entire screen was frozen and I had to reload the board. I cannot use the function, nor does the Start button appear on the screen. Is this problem happening to anyone else? Is there any solution? Other people on my team tested and had the same problem. Thank you!

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Joseph MillerMiro Hero
asked in Ask the Community
Voting - How many votes have been cast?

When I launch a Vote, is there any way to tell how many votes have been cast without closing the vote?  I launched a vote that is covering a couple of days, but I have no idea if folks are voting or not and am trying not to be a pest and keep sending emails.  

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Vlada
Mironeer
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Peter LokBeginner
posted in Ask the Community
[RESOLVED] Stuck on the loading screen after I left the team

Hi all, after leaving a board from my former team, I cannot login to my account anymore. And I was under the impression that I had a personal account. I seem to be stuck on the loading-screen (see screenshot).    

664845
Marina
Mironeer
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FrancescaBeginner
asked in Ask the Community
Invoicing for Team with less than 10 members

Hi dear,  since our Miro cost will be charged on a financed project, we would need to clearly track all expenses, providing invoices and proofs of payment. So I was wondering how invoicing would work for a 9 members team (knowing that self-serve invoicing is available just for 10+  team): Will I (as team admin) receive anyway an invoice from Miro or not? If not, how the payment process would happen? The post-payment invoice will be still available also for our (small) team? Thank you!  

2371
Vlada
Mironeer
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