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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,470 Topics
  • 25,082 Replies
7470 Topics
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Dominik ReinertNew Here
asked in Ask The Community
Miro login not working behind PI hole

Heythere,I am using a PI hole to block behavioral tracking and other unwanted network traffic.As split.io is used also for behavioral tracking, that I definitely do not want to happen, the login page is completely broken as the network cannot reach split.io: Is there a workaround to using the login without the split.io unblocking?I remember the login working behind the pi hole, so this seems to be a recent change? cheers!

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5 months ago
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Cameron BradnaNew Here
asked in Ask The Community
Inverted Org Chart

My company used Miro as a means of creating a company org chart. One chart has the owners/CEO's at the top and the other has the owners/CEO's at the bottom.  Is there a way automatically adjust/invert sections of the org chart without having to realigns everything? See attached picture as reference. 

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5 months ago
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Josue GutierrezNew Here
asked in Ask The Community
Error al usar PLANNER for Jira, cuando muevo un issue de una columna a otra

Hoy dejó de funcionar la actualización de un campo Custom de Jira al intentar mover un Issue de una columna a otra.Sigue funcionando si uso el campo Status como columnas, pero si uso otro campo, me indica el siguiente error: It looks like you don't have the correct permissions to complete this action.¿habrá habido un cambio recientemente de permisos?

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5 months ago
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DuncanContributor
posted in Ask The Community
iPad app - pen/touch response freezes and delay after ios update

After the latest ios update on iPad, the miro’s response to touch input freezes every few seconds. So for example when writing a line of numbers or text it will stop responding after a few letters, freeze for 2 or 3 seconds and then work again, but only for a few seconds, then freeze again, and so on.This is happening with my logitech stylus but also any input with my fingers. So no touch features work at all while it is frozen (pinch and zoom, pen tool, highlighter… all of it is showing this behaviour.) Confirmed it is the app only, as when I load up the board on a browser on the iPad it works fine. Have deleted and reinstalled the app but no improvement sadly. Anyone else having this?

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5 months ago
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Ali RazaviBeginner
asked in Ask The Community
How can I hide presenters toolbar when I using pen to write on my board?

Hello community! I use the Miro application in Windows 11 PC with touch screen and pen. Is there a way to prevent the presenters toolbar from showing when writing with the pen on board? Currently, if I don't use the mouse or pen for a while, this presenters toolbar disappears, but as soon as I use the pen again to write on the board, the presenters toolbar is displayed, which causes distraction. (See the screen recorded below) Can this bar be completely hidden? https://youtu.be/QiiyFC8FWog RegardsAli

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5 months ago
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Rachel E.
asked in Ask The Community
Creating a Simple Intranet on Miro

I'm seeking assistance in developing a straightforward team intranet using Miro. To provide context, I'm part of an operations team comprising 15 individuals. Our role involves supporting the organization across various subfunctions such as finance, legal, HR, and compliance. Typically, we distribute a weekly newsletter to keep the team informed about updates, policies, documents, and where to find relevant information. However, we often receive emails and messages from team members seeking the same information or approaching the wrong person for queries. This can be frustrating for the team, especially since many members of the wider organization overlook the newsletter and policies we share.My aim is to establish a simple board that outlines team responsibilities, the specific areas each member handles, FAQs encountered by the operations team, and links to various resources. I need someone who can help me develp this on Miro. Thank you!

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5 months ago
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Ana PiérolaNew Here
asked in Ask The Community
How can guest users translate a board?

Hi! I need to translate content in a Miro board as a guest user. The board owner has enabled this Miro app but it doesn’t appear in the app list for me. Is there any way for guest users to access this or other app to translate in a Miro board? Thanks!

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5 months ago
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JohnDBeginner
asked in Ask The Community
Sizing the MindMap Board

Is there a way to size the whole board, other than in 25% increments?  For instance, 75% might be a bit too small, but 100% is too big, but 85 or 90% would be a best fit.

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5 months ago
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Rachel E.
posted in Ask The Community
Need Help with creating a simple intranet on Miro

I'm seeking assistance in developing a straightforward team intranet using Miro. To provide context, I'm part of an operations team comprising 15 individuals. Our role involves supporting the organization across various subfunctions such as finance, legal, HR, and compliance. Typically, we distribute a weekly newsletter to keep the team informed about updates, policies, documents, and where to find relevant information. However, we often receive emails and messages from team members seeking the same information or approaching the wrong person for queries. This can be frustrating for the team, especially since many members of the wider organization overlook the newsletter and policies we share.My aim is to establish a simple board that outlines team responsibilities, the specific areas each member handles, FAQs encountered by the operations team, and links to various resources. I need someone who can help me develp this on Miro. Thank you!

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5 months ago
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Andy KruseNew Here
asked in Ask The Community
Spinny Picker Wheel config or alternative

Dear Community,  my team and I come together on a Miro Board once every week.I want to random Pick a member to work us through the board before we start the meeting. Therefore the spinny picker wheel is exactly what iam looking for.Spinny Picker + Miro | Team Collaboration Apps MarketplaceDoes anyone know if it is possible to fix the wheel permanently to the board for everyoneand also how to safe the entries? Currently after every spin one optionis getting removed from the wheel. Also Iam not able to put the wheel inside the boardas part of it.And if none of the above is possible to configure does anyone have an alternative how to do such random pick job? (Please dont name “Totally Random” Application)Best regardsAndy 

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5 months ago
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Ishika JainBeginner
asked in Ask The Community
No of comments in a project

Is there any limit on the number of comments we can put in a project? Our team is planning to work on a project and we wanted to know this.

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6 months ago
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Carla RGUNew Here
posted in Ask The Community
Large scale printing / frame templates

Hi - I have a very large board that I want to print out but the custome frame option results in text that’s too small to read when printed out, despite being a vector pdf. I can use the A4 frame template to export a section of the board and that is legible when printed, but how can I create a larger frame - A2 would be great. Thanks

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6 months ago
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Elena TimkinaNew Here
asked in Ask The Community
Goals Map (Tree)

Hey everyone! Can you help me pls - how i can add dates to every goal on mu Goals Tree Map?? Really appreciate the answer 

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6 months ago
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Sara LarkinNew Here
asked in Ask The Community
Import from Sparx EA XML

Hello! Sparx Enterprise Architect is not a common tool, but it is used by my employer, and I’ve created several activity diagrams from use case steps. I found how to export an activity diagram to XML, but I don’t see any instructions on how to import the XML into Miro to generate an activity diagram with the same step descriptions. Any suggestions? Sara

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6 months ago
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AdrADNew Here
asked in Ask The Community
Text disappears

Hello all,I mishandled something and now I have to select the text then to put it in black font for it to be seen. Otherwise after typing it’s transparent in the box, though the box doesn’t write “Type text”, making it clear there is something written, but unseen. This happened even in a new mindmap, and with new boxes. Can I please have help to fix this issue ? I may have just used a shortcut I can’t find back & can’t undo.Yours.

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6 months ago
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Mike_spbNew Here
asked in Ask The Community
Board has been deletedd

Good afternoonI was creating a board, but today I noticed that it was missing. Standard options for restoring the board do not help. There is no possibility of recovery.There is no shopping cart in the profile either.Link to my board - When I try to access the board I see this screen. The board was created by me and I am its owner, however, I cannot restore it: 

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6 months ago
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GevorgNew Here
asked in Ask The Community
How to create 2 synced Boards on Miro?

I have two boards. I need a feature whereby changes made on the first board are automatically reflected on the second board. In other words, the two boards need to be synced. Is this possible?

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6 months ago
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Bien BaternaNew Here
asked in Ask The Community
Shapes and Line moving and adjusting every time I adjust the frame

 I never encountered this problem or bug before, but right now, every time I adjust the frame, the shapes and lines inside also adjust. Before, it did not happen to me. You can check out the attached image here. Before and after, I adjust the frame.BeforeAfter 

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6 months ago
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Joshua ANew Here
posted in Ask The Community
Deleting org chart content

Had creating a heirarchy for an org chart, Not sure how to delete this?  

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6 months ago
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STS AcademyNew Here
posted in Ask The Community
Accidental Up-Grade - Every Team Member can invite more team members (more licenses!)

Dear Miro Team,We have a major issue here. Miro is set up so that you have the option to be a normal team member or an admin member (both need to pay licenses). The issue here is that any team member, despite not being an admin member, can add more team members (each of whom is a new license!). In addition, instead of sharing the board link, you can easily mistakenly copy the link to access it as a team member with all participants. Honestly, it's not very clear to us, as users, that there is a massive difference between copying a normal link and a team member link within Miro.How can we avoid team members to add more team members?Thanks.

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6 months ago
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Jose Antonio GomesNew Here
asked in Ask The Community
Some content not showing after published

Some content didn’t show after I’ve published the board.Any thoughts?https://miro.com/miroverse/5keystosaferfood-dptizg46vvdaglj5/

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6 months ago
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Manuel MeilingerNew Here
asked in Ask The Community
Access information on Boards wrong (Bug)

Hi together,we discovered a rather nasty bug last week.If you create a project in a team, and toggle the button"Anyone in your team can view boards in this project" this overrides any other restrictions IN the boards inside this project.e.g.1. I create a project "Test ISB" and toggle "Anyone in your team can view boards in this project."2. I create a board inside this project, looking on the board sharing restriction it is saying"Anyone at Team XXX : NO ACCESS"and"Anyone with the link: NO ACCESS" BUT: Everybody in Team XXX CAN access it due to step 1! -> wrong statement about "NO ACCESS"If I toggle "Anyone in your team can view boards in this project." to OFFThe Screenshot 2 does not change its content, but now really nobody can see it.Screenshot 2 is clearly wrong in the case, if the toggle "Anyone in your team [...]" is active. Please fix this!Best regards!

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5 months ago
Ravid Aloni
Ravid AloniContributor
posted in Ask The Community
Export Board Notes to PDF

Please add an option to export notes Boards to the PDF (for example the agenda), as a seperate option.

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Ravid Aloni
5 months ago
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Kyle CallananBeginner
posted in Ask The Community
Blur image

Is there a way to blur / soften the edges of images in Miro?  

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5 months ago
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JJ JacksonNew Here
posted in Ask The Community
Add Images to User Story Description

I use Miro for story mapping. It is hard to fully prepare stories including mocks because I can’t attach images. Link to Figma sometimes work, but the team is accustomed to seeing the specific section of the screen that pertains to the story.It would be nice if you could add images in the description section and have them filter over to Jira through the integration.I saw  a comment related in the community and thought I would submit it to the wish list here. 

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5 months ago
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