Skip to main content

Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,458 Topics
  • 25,022 Replies
7458 Topics
R
RebeccaBeginner
asked in Ask The Community
Resize table columns?

How do you resize the table columns? When I go to edit the table, it gets super small and I can’t see how to change the column size.

2
R
4 years ago
A
AlanBeginner
asked in Ask The Community
Confused over licensing in Consulting Plan/Free Plan

Hi, maybe I need more coffee but i’m struggling to understand the pricing system here… I’m a consultant, CRO and copywriting. Typically I’ll have a single client on the go, sometimes two. Rarely three. Right now i use a project management plugin (WPProject) for Wordpress in a subdomain, for collaboration, file sharing and such, and that let’s me keep different clients away from each other. I understand the Consultant plan does the same or similar. Where I’m confused is the whole user thing. What exactly does “1+” mean? One plus what? I can have more than one? I can’t have more than.. me? So how do I consult? One client? One plus client..? What? So there’s me, that’s $15, but if I have a client, which would seem the point of a consultant plan, is that another $15? Or is one (plus?) client included? With my current system I can assign a client the role of ‘Client’. Easy. Clients can comment and stuff but have limited rights.  I’m trying to figure out if I’d actually have to pay twice, fo

21
C
4 years ago
T
thetitaniumBeginner
asked in Ask The Community
Can't remember how to drag a new box from another!

Hi, 30 mins ago I created a new ‘sticky note’ box and then left-click-dragged from one of the 4 side-handles and it made a new box whilst linking them with an arrow…   Now, I can’t figure out how to do it! I make a new ‘sticky note’ box and left-click-drag from one of the 4 side-handles but it doesn’t make a new sticky note box, it just drags out an arrow!   This loss of productivity is killing me! Have the features changed in the last 30 mins, did I dream it or have I lost all box skills?   Thanks

4
Kiron Bondale
4 years ago
N
NikitaBeginner
asked in Ask The Community
How to revert changes

Hi! I accidentally selected all the items on my board, deleted them and then refreshed the page. Now there is now undo button. I never downloaded a backup so I can’t restore the board. Is there a way to revert the board to previous state?

36
Robert Johnson
3 years ago
H
Mironeer
Hollis KoolMironeer
posted in Ask The Community
Miro for Academic Research? Education

Hey all! Hollis here from the Miro content team. I’m a recent university grad where I was heavily involved in academic research and  I’m curious: any professors, students, or academic researchers out there using Miro in your research process?   Would love to see examples of boards, processes, etc. if you have any! Hoping to enable those in academia with Miro :) 

17
Brian Junker-Latocha
2 years ago
S
Sagar GhotingNew Here
asked in Ask The Community
Is there a Miro community workspace on Slack?

Hi, I was just curious as to what happens to the distributed translation slack workspace. I know it existed before.    🙏🏽

1
Marina
Mironeer
4 years ago
R
Rohita ShahBeginner
asked in Ask The Community
Downloading board to Google Drive

Hi - we have Team licenses and have enabled the mapping to my Google Drive. I’m able to upload from Drive but not able to download board to Drive. The Google Drive options isn’t even enabled when I try to download. What setting am I missing? Or is this not even available for my license type? Thank you.

1
Kiron Bondale
4 years ago
D
David CultonContributor
asked in Ask The Community
My clients (workshop participant and team members) can invite anyone they want and I will be charged?

Still new to Miro and love so much of the functionality but some things really baffle me. I’m a consultant and am working with a client team on a month-long project (hence monthly passes work best. Monthly passes, to my knowledge, can only be extended to team members, which is fine. However, as a Team member, individuals (non account administrators) can “Invite Members” to join the team - thus extending full licensure to individuals at will (and potentially without our – the consulting firm's – knowledge or approval.  When they click the blue button at the Top to “Invite Members,” they can enter an email and extend the invitation, which would result in a charge for the account owner, and also possibly open up participation to a broader set of users then intended.      Am I missing something?

2
D
4 years ago
B
Bryan CassadyNew Here
posted in Ask The Community
Concept Scoring

Hi I am looking for a way to run a concept evaluation in Miro. Right do this via a google form Here is an example: https://docs.google.com/forms/d/e/1FAIpQLSfDEwkxG9OIC8b-1iAi23-ApOWJ545vmoKV0RTB4lPBlaQYUw/viewform Or we simply provide everything in a big google sheet: What I’d love to show is something like the image below in Miro  The concept would be on top The score from participants below (and calculated in MIro) And reasons why it would fail and ideas to improve on the right Could this be done in a smart easy way Embedding google sheets looks very complicated  

1
Kiron Bondale
4 years ago
S
SldrknNew Here
posted in Ask The Community
Question for colleagues in China - Miro training video

Hi all, we just found out Miro from Microsoft Teams App. We really loved and planning to request a premium account from our manager. But there is a problem regarding the training videos on YouTube. My colleagues in China have no access to YouTube and cannot watch the videos. Do you know how to find Miro App training (30 mins training) except YouTube?

3
E
3 years ago
V
ValentinaNew Here
posted in Ask The Community
Немецкие буквы трансформируются в русские

Здравствуйте! Я не могу написать текст на немецком. У меня буквы сами трансформируются в русские. Что можно сделать?

1
Marina
Mironeer
4 years ago
Marina Kovari
Marina KovariNew Here
asked in Ask The Community
From Commenter to Editor

Hi all, I have just started to use Miro. I am a commenter with Comment only privilege on a board designed by a colleague of mine. Is it possible to upgrade my privileges from Commenter to Editor?  It depends on me or it depends on my colleagues? Thanks! Marina 

1
mlanders
4 years ago
Monica Twa
Monica TwaBeginner
posted in Ask The Community
Unable to Export Frames as PDF

I have a team member that cannot export frames to a pdf. We’ve tried everything we can think of. Any help? Ideas?

7
K
7 months ago
M
MathiasNew Here
posted in Ask The Community
Control of number of boards

Hi, I established already in the forum that I as team admin/owner can’t delete a board which is not owned by me. So the question is now, can I force the ownership of a board to me? Or can I at least going forward restrict who can create boards? I want the users still have the opportunity to edit boards and within the boards, but I do not want them to be able to create them without my approval. Looking forward to hopefully a positive answer. Thanks  Mathias  

3
M
4 years ago
U
Umut AydinNew Here
asked in Ask The Community
Pop-up zoom

Hi there,  As a company we’re thinking of switching to Miro from Mural because Miro’s better functionality and app integration.  One function we all love using in Mural is the pop-up zoom option. Pressing on X while clicking on a post-it note will pop up the text even if you’re zoomed out of the canvas so you can still read it.  I was wondering if this an existing functionality in Miro or something you’re considering building in the future?   Thanks Umut

1
Vlada
Mironeer
4 years ago
D
David CultonContributor
asked in Ask The Community
How to determine where a user enters a board

We’ve created this great flow to walk people through on our board. I would like people to enter at the beginning and not just to a random place or seeing the whole board. How might I do that? Thanks in advance!  

7
J
3 years ago
M
Michael BlacklockBeginner
asked in Ask The Community
Summon collaborators

Hi there Still new to this awesome tool, is there a way to auto-route / summon all collaborators to an area of the board? Thanks! Michael

9
mlanders
4 years ago
D
David CultonContributor
posted in Ask The Community
New User Login Experience - How to get them straight to the board list vs. to the Templates page?

Hi All, Just starting to invite Day Pass users to a Team and we’re finding that when they log in, the first screen they get to is the “Pick a template” screen, if they X out of that, they are on a new Board of their own creation. I find this (as did our first Day Pass user) very disorienting. Is there a way for new users to come directly into the board list view? If not, how do others deal with it? Just include instructions to click out of the template, out of the board, and into the board you’d like them to join? (seems like 2-3 extra steps that virtually every new Day Pass user would need to take.   Also, can you invite Day Pass users just to a board, or do they have to be on a team (with access to all of the boards on that team)?   Thanks in advance,   David

3
D
4 years ago
A
Amir ShahzeidiNew Here
asked in Ask The Community
Visualize Internal Links Structure Using Miro

Howdy folks, This might be a pretty specific question, but I’m looking for a way to easily visualize internal links structure of a website using Miro.  I have all the data as a CSV file, first column is the Source URL and 2nd column is destination URL. I want to see if there’s any way I could use Miro to import the data and create a mindmap of the relationship between all these pages.

3
mlanders
4 years ago
J
JocelynNew Here
asked in Ask The Community
iPad does not export image/pdf

For some reason on my iPad (maybe computer too but mine is broken atm) I cannot export my frames as image or pdf.  How to fix this?  

3
F
3 years ago
S
SymplassonNew Here
asked in Ask The Community
Select shape when close together

Hello community, our board is very full with small shapes and so we have them very close together. When trying to select a shape its nearly impossible to select the correct one, because the frame around the shape to select it is much wider then the shape itself. Any suggestions ? Cheers Frank

1
Kiron Bondale
4 years ago
C
CheyenneBeginner
posted in Ask The Community
Help with student account

Hi and Help I have an education account for my newly acquired remote classes. I shared my team member link and directions for signing up with their Google account, however some of them used Google Signin instead. This somehow linked them to an APS (Albuquerque Public Schools) must have instead of my account. I asked them to try deleting their account but this requires they access a confirmation email, which they cannot do. How can I get them to the right place?

1
C
4 years ago
R
Rasmus Møller SørensenNew Here
asked in Ask The Community
Max number of accounts/workspaces?

Does anyone know if there is a maximum number of accounts/workspaces/teams (dear child has many names in Miro) that can be created under one company? We’re a team-of-teams company on the Consultant Plan and we’ll need to create lots of dedicated accounts.

2
R
4 years ago
K
KristyBeginner
asked in Ask The Community
Glitchy Boards - What are we doing wrong?

Hello! We have been using Miro for little over 3 weeks for online workshops of anywhere between 2 to 10 participants (Consulting Plan - with Day Pass access). My team have asked me to throw this out here to see if we can glean any advice from your expertise. The feedback has been that as more people collaborate on a Board, glitches tend to happen. Is this primarily due to internet (speed/disruption) or is there a setting within Miro we have overlooked that makes bigger group meetings better optimised?  If the content on the Board are big files, IE high res images that have been uploaded - could this affect performance? We are using Zoom to do video conferencing (not the Board) and the main activity the participants are engaged is using Stickies. Any thoughts or advice would be warmly welcome - thank you so much!   Kristy

6
J
4 years ago
D
Darren M. McDonaldBeginner
asked in Ask The Community
Bi-Directional Connection Lines?

I am trying to create a concept map and am needing bi-directional connection lines. Basically, these are arrows that are pointing at both ends. Is this option already available? If so, how do I create them? If not, could this be included in a future feature?

6
J
1 year ago
Terms & Conditions