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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,476 Topics
  • 25,094 Replies
7476 Topics
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CrystalMarkNew Here
asked in Ask The Community
Mind Map Color/Style Change Behavior

In a mind map how can I change a single nodes color/"style" without changing the color of all the nodes children?

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2 months ago
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Leonie CollierNew Here
asked in Ask The Community
Where has the board notes function gone?

I used to be able to click on the right hand side of the board and add some notes and links about what was on a board. I can't find this in the new UI. Can anyone help?

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Robert Johnson
6 days ago
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MiroSarahNew Here
asked in Ask The Community
Problems with text boxes when creating sticky pile

Hi miro community, hoping someone can help me!I’ve created a bunch of custom shaped stickies, with text boxes on them. I’ve then grouped each sticky and text box, so they work as one.When I use the Align feature to put them into a pile, the text from each overlays so it’s all jumbled up, rather than each sticky hiding the next.Not sure what to do? Ideas?!Thanks so much in advance!

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ElvaMiro
Mironeer
4 hours ago
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Johannes KingmaBeginner
posted in Ask The Community
404 on community miro com link

https://community.miro.com/search?q=what%20is%20team&source%5B0%5D=thoughtindustries 404 on Enterprise Admin onboarding Who to inform? 

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Eca
Mironeer
3 days ago
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Johannes KingmaBeginner
asked in Ask The Community
invalid emails on invite attempt

When I enter a number of email adresses to invite to a board I see The email adresses are all valid.  How do I invite people to a board succesfully?

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Eca
Mironeer
3 days ago
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cam-animNew Here
asked in Ask The Community
Restrict access to specific boards

Hello, I have a Starter subscription, and I understand that I can't restrict team members to certain specific boards. At the moment, all the members have access to all the boards, but I don't want this to be the case. I need only the people assigned to a project to have access to the corresponding board, but not the rest. Can anyone tell me how to do this and if I can take any action, or does this mean that I automatically have to change my subscription? Thank you. Translated with www.DeepL.com/Translator (free version)

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10 hours ago
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OchOchNew Here
asked in Ask The Community
Issues with OAuth 2.0 Authentication and CSRF Token Error in Miro App iFrame Integration

Hello Miro Community,I'm developing an app that runs within an iFrame on the Miro platform, and I'm encountering a persistent issue with authentication. Here's a summary of the problem:The app is integrated into Miro and runs within an iFrame. It uses the Miro REST API for functionality. When attempting to authenticate via OAuth, I receive a "CSRF token is not valid" error. This error occurs specifically within the iFrame context. The authentication process works fine when accessed directly in a separate browser tab.I've already attempted to set the SESSION_COOKIE_SAMESITE configuration to 'None' to allow cross-origin requests, but the issue persists.The core of the problem seems to be related to how the CSRF token is handled within the iFrame environment, as opposed to a regular browser context.Has anyone encountered a similar issue or can provide guidance on how to properly handle authentication and CSRF validation for a Miro app running in an iFrame?Any insights or solutions would b

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19 days ago
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Erik-HombreNew Here
asked in Ask The Community
Problem Syncing Between Phone App and Web App

I use Miro all the time and sometimes on my phone but I always run into this issue.I do some work on my phone via Apple Mobile Miro App I move to my Apple desktop/web browser Miro and my work I just did is not there I go back to my phone and it is there I refresh on my desktop but nothing is updated I go back to my phone and refresh… everything is lostIs this a glitch with Miro? Unfortunately, I am now unable to trust Miro’s Mobile App.

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2 months ago
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DY07New Here
asked in Ask The Community
Embed Miro board in Zoom but none of the images display

Hi there, I always embed miro boards in Zoom to facilitate workshops. But recently, all the images (screenshots) on the boards do not display - showing as a grey area only. Do you have any idea how to solve it?*It works well in both Miro App and web browsers 

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3 months ago
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SammyBeginner
posted in Ask The Community
Has anyone else noticed Miro is slow?

After we got an enterprise version of Miro, evey board we start and edit are super slow! Not sure if it’s just us...

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Eca
Mironeer
11 days ago
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KristenFlykNew Here
posted in Ask The Community
Only one board in a team doesn't open and writes that it should be reconnected

Hello! Excuse me, one of my boards in a team can't be opened. Every time there is a message that I need to reconnect, but other boards work great.. I have a lot of important information there.. please, tell me, what should I do?

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9 months ago
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cortiez56New Here
posted in Ask The Community
Please remember to tell us where you're from

Over the past year, Miro has provided me with an incredible professional platform. I've shared a few tales in this community about my usage of Miro and my experiments with it.I want to invite all Miro users in Asia Pacific to share their stories of discovering Miro, including early setbacks, successful outcomes, and current usage.Everyone is welcome to share, experts or beginners! m. I'm excited to read your Miro stories in this thread. 

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Robert Johnson
10 months ago
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KarstenRNew Here
posted in Ask The Community
Android App: "Send to Display" is not shown

Hi,The "Send to interactive Dislay" button is no longer displayed on my Andoid 11 device. Until recently it worked perfectly. I tried it with an old version of the Miro app from when it still worked. No success. What can I do to reconnect my tablet to the interactive display?Thank you very much!

1
K
8 months ago
Raechel Ford
Raechel FordBeginner
posted in Ask The Community
Miro Board Freezing When using Templates

Hi, I think this may be an old issue but it is not resolved for me. Eavery time I open Templates and try to edit or load onto the board, it freezes / goes into a loop and I have to refresh the browser to get back to the board. Often it kicks me out of the board altogether. Any help or fix would be appreciated. Cheers!

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Raechel Ford
1 year ago
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NiekBeginner
posted in Ask The Community
Feedback on User Story Template (standard miro template)

Since recently, the colours of the standard template have been changed. This is fine, but when you use the + symbol to add an activity, task or story. Still the old colors are used. Actually, I thought the previous colours were better because the user stories are still grey and this allows you to highlight them later on giving your own meaning. Anyway. please pick either one of the colour schemes!

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6 months ago
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JohnnnyNew Here
asked in Ask The Community
Wanting to have multiple collaborators at the same time

Is there anyway to have multiple collaborators at the same time using the free version? If not would the starter package give me this feature?

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Robert Johnson
8 months ago
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Tereza DuchováBeginner
posted in Ask The Community
Will changing plan delete my boards?

Hi there, I started with Miro boards which I use for online teaching about two years  ago, when the only option for a single user was to get a two-person membership for USD 20 a month. I¨ve since then tried to find somebody willing to share the subcription with me with no success, only to discover today that for I don’t for how long now, there must have been a shift in the pricing and the Starter pack costs only USD10 monthly! Naturally, I’m quite upset given how much extra it’d cost me over the time, however that’s not the main point… I would like to change the plan now, but I’m scarred that I might lose all of my boards, which would be a small disaster in my world...😄Can somebody please help me??Thank you! Tereza

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1 year ago
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Ken EakinBeginner
posted in Ask The Community
Safari loading slowly?

Anyone else finding Miro boards loading slowly (and performing poorly in general) in Safari but not in Chrome?

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K
8 months ago
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Sharon BlairNew Here
asked in Ask The Community
Azure Cards-create ticket not showing user names for Assignee selection

New Miro user here….so, hopefully not a dumb question.As I try to create a new Azure ticket through Azure cards, the assignee field is not finding names to return for selection, no matter how I type in the name. I have tried first name, last name;  email address; even just one letter, but I continue to get “No Users Matched”. The Azure ticket will create, but I cannot get the assignee to fill in from the Miro board creation.  Help, please

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6 months ago
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Jessica GibbonsNew Here
posted in Ask The Community
Viewing and Editing Boards

How can I  see a list of all boards within my company?  How do I give editing rights for boards?

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8 months ago
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ruggeroNew Here
posted in Ask The Community
teams connector

is there a problem with the ms teams connector?it was such an easy way to accept guest requests and now the connection can’t be established anymore nor wirth win client or vie mobile clientDoes somebody have a clue how to make it work again?

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8 months ago
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ArslanBeginner
posted in Ask The Community
Cant find left pannel

Hello, i have a problem, cant back a left panel, how i can fix it? 

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8 months ago
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Emma LyneNew Here
posted in Ask The Community
Isolating all links to a topic

Hi all,I was wondering if there is a current feature within mind maps which allows you to see all the links from that particular idea? In other words, it isolates all links with that idea that you have made so you can clearly see what ideas your selected one relates to. My mind map currently has so many links between topics that I would like to be able to quickly see what relates to the idea I’m currently writing about. Does anyone have any ideas about whether this is already a feature?Thanks,Emma

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11 months ago
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Anton EkNew Here
asked in Ask The Community
Double e-mail registered

Hello! My e-mail has changed but are connected to same Gmail-account. So when I log in with my Google for work-account the old e-mail is registered at Miro. But I can´t change to my new e.mail since it says that it´s allready registered… Can support help me out? I´m on education plan...

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9 months ago
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Hugh BathurstNew Here
posted in Ask The Community
Miro looks usable but can't use as can't save locally

.. I’ve seen a few conversations around this so - unless hear back - will conclude there’s still no option to save work locally so alas, unlikely to use and recommend your useful looking software.  Cheers Harry (Cronulla, NSW)

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1 year ago
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