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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,477 Topics
  • 25,098 Replies
7477 Topics
mlanders
mlandersExperienced Community Member
posted in Ask The Community
Has anybody tried Jitsi Meet? - Any ways for cooperation? Experience comparison zoom vs Jitsi

Hello, I know that you are working closely together with zoom here in miro. I discovered Jitsi Meet.https://jitsi.org/jitsi-meet/   It is open source. So my question is: Could this be an alternative for you at miro? And the second question: Has anybody worked with this? How does it compare to zoom? Does it offer the same quality? Michael

5
R
4 years ago
X
Xin Run LeeBeginner
asked in Ask The Community
Sharing editable board using Education License

Hello! I am on Education License, but it seems like I can't share my board with public and enable those with the sharing link to Edit the board anymore. Is there something wrong?

14
X
4 years ago
A
AHoffmanNew Here
asked in Ask The Community
Export Card Details

I have a Miro board that has all of the details on cards within the board. How can I export the details that are part of Cards to a PDF or an Excel spreadsheet? All that I get in an export is the summary view of the card. I need to archive the boards on a weekly basis but without the detail on the cards the export to a PDF is not useful. The board backup functionality won’t work for our purpose - we need to be able to share the details with people who won’t have access to our board and we don’t want to restore a backup in order to view past information. Thanks for any help you can give!

1
Kiron Bondale
4 years ago
E
Emily ClarkNew Here
asked in Ask The Community
Miro Plugin Sketch for Sketch - Unable to sync to specific Board

Hey everyone, I’m a Miro newb and have accounted an issue I can’t quite rectify - hopefully someone can explain to me what I’m doing wrong. After selecting the artboards in my Sketch file I want to import into my Miro board, I select the Miro for Sketch plugin. When I open the dropdown in the modal, to select the Miro board to sync to, I can’t see my board. I can see other boards, but not mine. Could it be: Something to do with changing the name of the Miro board (not sure if it has as this project has recently been handed over to me) or because my Miro login is my client email address and my Sketch login is the agency I work for, or something else? Thanks in advance, Em

1
E
4 years ago
N
Nikki NarulaBeginner
asked in Ask The Community
How can I delete the object in between and does not affect the rest of the flow?

There’s no one I can move one cell backwards and not affect the flow

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Kiron Bondale
4 years ago
P
PipNew Here
asked in Ask The Community
Miro board unable to embed in Google Sites

I’ve been tying to embed a miro board into google sites but I get a 404 error.      G sites is able to embed from other apps, it seems Miro is the problem here. I’ve tried so far: Checked settings in miro seem to be correct - public view on.  Copied the embed HTML link directly from the export feature Tried embedding the Miro board via a URL (not the i frame) link via G sites. This give a slightly different error, only the title is visible rather than the 404 error. Any support would really be appreciated.

1
M
4 years ago
A
Adam ThompsonNew Here
asked in Ask The Community
Copy paste plugin in the Mac Desktop app

I’m using the Mac desktop Miro app, and I tried to copy an element using the right-click context menu. I then got this popup saying I need to install the Chrome app. Shouldn’t the Chrome app functionality come pre-installed in the “native” app?    

1
Isman Tanuri
4 years ago
K
Kenny
posted in Ask The Community
Is it possible to align connected shapes when you click/drag select them all?

is it possible to align connected shapes when you click/drag select them all? I’m creating flow charts and I noticed I can only align the flow chart if I select each shape individually (without the connector line). If a connector line is selected I only have the option to group the items. 

1
Kiron Bondale
4 years ago
M
MGS TrainerBeginner
asked in Ask The Community
Which plan is best for courses

Hello, I was reading through the different plans and am not sure which one is right for my company. I think we fall somewhere in between Consultant and Business but am not sure which plan is best for our set up.   We will be holding ongong 2-day training courses with up to 30 students and each course will have a new group of students each time. We would like to give the students access to the boards for their class up to 2 - 2 ½ weeks. What would be the best plan to use for that?  If I read correctly one option would be to purchase the Consultant plan and invite them as Anonymous Guest Editors but we’re thinking we want a link that’s not public and we can see who using the boards for each class. Is the Business Plan our only alternative? If so, do we purchase the amount of member licenses we think we’ll use and then add and remove students as needed? Thank you!  Lisa  

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Kiron Bondale
4 years ago
A
Alexander FarrBeginner
asked in Ask The Community
Attach arrow directly to sticky and no shadow

Dear community,   is it possible to attach arrows directly to sticky notes? As you can see on the screenshot, for me the arrows always attach to the sticky plus some padding:  Also is it possible to remove the arrow at the bottom of a sticky?   Thank you in advance for your help!

6
mlanders
4 years ago
A
Aleksandra DmitrievaBeginner
posted in Ask The Community
Things I save on the board (like pictures or some texts) don’t appear on my student’s boards

Hey there! I’ m a teacher of English and use Miro board for my lessons with kids. And recently it has become imposible, as the things I save on the board (like pictures or some texts) just don’t appear on my student’s boards. It started the previous week and still goes on. I tried to use different Internet navigator like Mozzila and Chrome, but it still doesn’t work. It’s just a disaster for me as I just lose the half of the lesson trying to solve this problem instead of teaching.   Please, help! (I can’t create a new board, I have to work on the same, as the children can’t access the boards themselves and I have to bother their parents every time we have to make some changes. And most of the parents just don’t want to solve my technical troubles).   Thanks in advance

9
A
4 years ago
Johan
JohanContributor
asked in Ask The Community
US Government warning pops up when users try to access miro through CMS

I recently held a pro-bono session in Miro with random people, using a free account and shared the board’s link with editing rights to anyone who had the link. One of the invited later came back to me and explained that they didn’t want to access the board because of the below message. In steps they:  1. Clicked the link I had shared with them 2. Landed on the sign in page 3. They provided their work email (big corporate email) 4. They landed on this screen:   How should I handle these cases, I guess the information is provided not by Miro, but by an external party, probably the IT department controlling the email domain that was used? Needless to say, this will definately not improve adoption rates of users… :)  

1
M
Mironeer
4 years ago
N
Niels JerlNew Here
posted in Ask The Community
Security issue: Link opens wrong MIRO session

Today I was hosting a MIRO session with 13 participants. I mailed everybody a link to the session, but one participant, and one only , ended up in a wrong session/on another board. Closing down the browser and doing it all over didn’t solve the problem. What to do? Here are two problems: 1: One of my participants can’t join the board 2: If one of my participants can join a foreign board, others can join my board. And I don’t want that to happen. Ever.

1
Marina
Mironeer
4 years ago
J
Jason CooperNew Here
asked in Ask The Community
How do I move a board from a trial to a Team account?

It does not give me the option to move boards in the trial account.

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I
4 years ago
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regina remyNew Here
asked in Ask The Community
Pricing / I want to buy the right licence

Hello, I am confused with the pricing - and VERY thankfull for help :-) Next week I want to work with a team of 17 participants with miro - so I feel under time pressure ;-) Which licence do I need, in order to conduct workshops with up to 30 (or more) participants with my clients (I am a consultant)? > What ist the diference between members and users? > can “commenters” (vs. “editors”) ad sticky notes and post their input? Or can they just comment? > does “monthly payment” go along with being able to quit monthly also? Thanks al lot in advance Regina

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Isman Tanuri
4 years ago
M
Mark ThomsonNew Here
asked in Ask The Community
Hosting group workshops

Can different teams of people work on different areas of a board simultaneously....and how do they talk to each other within their groups?

4
M
4 years ago
A
Adrien
asked in Ask The Community
(Template) Customer Journey Map in action

Hi Miro community, I’m new here. I’m working on a Customer Success project and I wanted to know if the Customer Journey Map in the templates was documented or if someone could share how it has been operationally implemented? Thank you for your help, AA

4
Kristin
Mironeer
4 years ago
M
Matt Hull-TullahNew Here
asked in Ask The Community
Hiding guest comments from other guests

I would like to get my company staff to give feedback to a board but want to keep comments and cursor location anonymous. Is this possible using Miro?  

1
Kate Ivanova
Mironeer
4 years ago
F
FlorianBeginner
asked in Ask The Community
Can I link multiple child nodes to 2 parent nodes?

Is it possible to have child nodes have 2 parent nodes. In the picture, can the red connections be set? Thank you!  

1
Marina
Mironeer
4 years ago
K
KiolisNew Here
posted in Ask The Community
Synching

Hello, I had an issue in Miro. It worked well till i got message like "wait 30 seconds, i'm synching". Timer ended, nothing happened. I lost all my data i worked on. And I don't understand how to recover it. How should I check that everything is saved? Thank you

1
Marina
Mironeer
4 years ago
M
MATHINew Here
asked in Ask The Community
Miro account for COVID related projects.

Hello dear, I recently heard somewhere that Miro might give a free account for sometime for those who work on COVID related projects.  Does anyone know how get at least 3-6 months account ? Thanks. 

1
Marina
Mironeer
4 years ago
K
KostasBeginner
asked in Ask The Community
How to remove "Get Jira Integration..." notification on free account?

Hi everyone, how to disable Jira connection notes in a free account? Thanks.  

1
Marina
Mironeer
4 years ago
J
Jarrell McAlisterBeginner
asked in Ask The Community
How to invite new users / do I need day pass?

Hi, I’ve seen some similar posts, but I am still a bit confused.  I am new to the Free plan, and am running a workshop with about 20 people who have never used Miro. I tried to invite a couple folks to test my board, but they never got the invite. (I sent invite via the Share button on the board). Do they have to have accounts already for me to be able to invite them? How do I invite them to my board? This is a group who have never even heard of Miro. Do I need to purchase a day pass for the participants? Thanks. I feel like I’m missing something super obvious. I’d love to use Miro for the workshop.

2
J
4 years ago
P
ProspereauNew Here
asked in Ask The Community
Moving a board between two teams.

Hi All - I created a board under one team and I’m trying to move it to another team. I think I should be able to do it with the “Move accounts” menu item in the three dot drop down but when I activate the drop down that menu item isn’t there. Anyone got any ideas...this is currently driving me a bit nutty as moving a board between two teams should be an easy thing to do.

2
P
4 years ago
J
Jason YuhNew Here
asked in Ask The Community
How to unlink and link to existing item in Mind Map

I have created various items in the Mind Map mode, but I would like to unlink one of the items and link it to a different item. E.g., in the attached screenshot, how do I unlink “grandchild 2” from “child 1” and link it to something else (e.g., to “child 2” or to “mother” or to “grandchild 1”)?    

2
J
4 years ago
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