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Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,335 Topics
  • 24,533 Replies
7335 Topics
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Colin HewittBeginner
posted in Ask The Community
Create a mask with a shape

Hi Just wondering if it’s possible to create a mask with a shape? Eg making a square profile pic into a circle?  

5
D
8 months ago
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Paul SculthorpeBeginner
posted in Ask The Community
Changing date formats on the card on a Kanban board

Hi, How do I change the date format on the card on a Kanban board as I need to show the year as well as month/day?

3
A
2 years ago
Johan
JohanContributor
asked in Ask The Community
Is there a way to make links stay relative to different items when pasting in to a new board?

I hold the same workshop to multiple clients, and for this workshop I’ve developed sort of a master version board. For each client I then hold the workshop for, I copy paste the relevant frames and items I wish to include into a new board which I have added to that account and project.  The problem is that when I do this, all links that I had created are still pointing to the master version board, and not the frames in the new board. As I may want to have 10 or maybe even 100 links in one of these master version board, it makes it impossible to use links because of this.  A nice feature would be to make the links stay intact within each board. As far as I understand it, the links are today built up by /boardID/widgetID. So I guess what I would like is that if I paste a set of 20 frames into a new board, containing 100 links, the link would replace the /boardID/ part of all links and append the new board’s ID instead into all links. Is there a way to do this already?

4
R
3 years ago
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Darn CleverNew Here
asked in Ask The Community
How do I turn off change highlights?

Hi there, New to Miro. I’ve created a board that I want to share in a training course tomorrow. I’ve prebuilt all my content. When I share the board, it shows everything highlighted as updated by me. The issue I have is that this is the first time people are seeing it, so they don’t need to see what’s changed. Is there a way I can turn this “feature” off? S

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3 years ago
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Xuyun ZengNew Here
asked in Ask The Community
What's the best way to get people to input text?

Running a workshop here in the next month and I am trying to find the most user friendly way to enter people’s responses. The issue is this: I have a segment in my workshop where I ask open-ended question. For example, “What are some healthy habits?” I would like even the least tech savvy attendees to be able to enter text. I have tried using stickies but they are quite difficult to use because they require you to double click in a specific spot. Furthermore, the formatting toolbar that appears is unnecessary and could lead to further confusion. Any thoughts on what tools to use?

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Isman Tanuri
4 years ago
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Fr BoNew Here
posted in Ask The Community
Upgrading - What is the best plan for me?

Hi there, I am kind of a rookie here but I find the toll of great use. Thanks ! My question would be : I am currently on the free plan. There’s a lot of nice features, but I would like to have more than 3 boards and to use projects. But most of the time, I am using Miro alone and sometimes sharing content with people I mentor.  What is the best plan for me, as I pretty much alone in my team (TTeam plan needs 2 users min as weel as the consultant plan); Any advice ? Thanks !

1
Isman Tanuri
4 years ago
R
Roy MarriottContributor
asked in Ask The Community
Best way to allow multiple people to easily participate, and Can't get a single consultant plan!

I’m running a workshop on Wednesday. I’d like to use Miro for participants to put virtual post-its on a board. I don’t want them to have to create an account - I want the experience for them to be as easy as possible for them. (As it is with Jamboard, the other option I might use). Can I do this with the free account? If not, can I use the consultant account?  Which brings me to problem number 2 - I’ve tried signing up for a consultant account, but it only gives the option for 2 consultants or more, and there’s just one of me!   Thanks in advance for your help...

1
Isman Tanuri
4 years ago
A
AniaBeginner
asked in Ask The Community
Make the board visible piece by piece

Hi guys,   I wanna run a workshop using a prepared Miro board but I don’t wanna to make all materials visible at the same time and from very beginning. Is somehow possible to have Miro board’s part covered and during a workshops make them visible to the collaborators?   Thanks for the help!   Ania

6
A
4 years ago
A
abcdefNew Here
asked in Ask The Community
How do you move a single line

How do you actually move a single line ?  Once I draw a line,  I cannot move a line.  If I duplicate it, I can move it. But once  it is in some place - I just cannot move it ?   I have tried to look at the documentation but  cannot find an answer to this.  I can move rectangle etc. but just cannot move a line. 

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Brandon Lee
1 year ago
O
Olivier GaumeBeginner
asked in Ask The Community
No way to extract pages on Education Plan

Hello all of you. I would like to extract pages from pdf, but I can’t. I use the desktop app and have a team plan, but the option extract pages in contextual menu doesn’t appear the way it should  (see below). Any idea ? Thank you have a nice day Olivier  

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4 years ago
Thinkqualitative
ThinkqualitativeBeginner
posted in Ask The Community
Problems with video chat app

Hi everybody, I’d like to share a problem I’m facing with the video chat. Maybe someone can help me to solve it. I’ve got a Consultant plan, and I need to video chat with a series of Anonimous Guest Editors t run my job. When I launch the video chat app I can see my own image in the small video frame, yet I can’t see (or hear) other participants, even though the videochat is running (In the videochat camera and microphone are on and there’s the button LEAVE visible). Technical requirements are ok (for me and for Guests), yet there is no chance to see or hear each orther. Did anyone have the same problem and could hepl me to puzzle it out? Thanks a lot Roberta

4
Thinkqualitative
4 years ago
A
Amir KhaderNew Here
asked in Ask The Community
Expanding Text Box to reveal card

Hey team - Is there a way to expand textboxes like how cards currently do? I’m creating a pretty in-depth timeline for a project and the way cards appear aren’t very helpful since it takes up so much space, the text is extremely small unless you zoom out too far and the title can’t be boldened/formatted. Textboxes are far much more useful for this particular use-case so adding a function to be able to expand it like cards to reveal the same type of area to write notes would be awesome. Pls advise. Thanks! 

1
Kiron Bondale
4 years ago
A
alexander kahlertNew Here
asked in Ask The Community
Not able to download frameworks as pictures

Hi all, I have an issue with downloading models and frameworks as pictures.  I always want to export the single models as pictures and if I click on the button export nothing happens beside a continous sign of loading.  Can you help me out with that issue? A screenshot is attended to this blog post.    Thank you very much! By the way: I love the tool!   

3
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4 years ago
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Amy McFarrenNew Here
asked in Ask The Community
Worried about upgrading - Need to be on more than 1 team - Free plan and my own Consultant Plan

I am currently within a team on a FREE plan. I want to have another space, my own space that is for my clients and projects. If I 'upgrade' will i damage the FREE space that the team is working on? (I am not the owner of the FREE space. Will I still be on the that team that holds the FREE space? I need both: 1) to be part of the original team on the FREE plan and 2) create my own CONSULTANT plan space to work on other types of projects.

1
mlanders
4 years ago
A
Alejandro BuilesNew Here
asked in Ask The Community
Paid licenses not showing up

I’m really confused as I just paid for 3 additional licenses (with me making it a 4 person team).  I received the invoice with a copy of the charge hitting my credit card.  However when I go to add folks to my team it stated that I only had 1 additional full license.  Therefore, I have 2 folks that I can’t add (even though I have an invoice saying I paid for them).   Who can I contact for support?  

1
Kiron Bondale
4 years ago
M
MirianaBeginner
asked in Ask The Community
Does Miro work worldwide? Is there any country restrictions?

My team and I will need to have a workshop with people from all over the world and we were wondering if Miro works in every country. We are especially wondering for example about China,which has many restrictions.

5
K
4 years ago
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Jason KehrerBeginner
asked in Ask The Community
Is there a way to move a Board from one Team to another Team?

Just started using Miro last month and I’m a big fan! We’ve been very impressed with the system and have loved using it.  I’m on a Consultant account with a number of different teams. As we’ve learned and increased our usage, we’re changing how we organize things. I’m wondering if it’s possible to move boards within one Team (and Project) to an entirely different Team (and Project)?  Thanks in advance!

6
J
2 months ago
H
HalNew Here
posted in Ask The Community
How do I insert a simple checkbox toggle for task lists?

I would like to be able to scatter check boxes (or some other form of to-do list toggle) around my mind map.   I have found icons that look like checked boxes, but I can’t seem to find an interactive way to check things off by clicking.

21
Shayne Smart
3 months ago
G
Georg SchusterNew Here
posted in Ask The Community
Reduce Toolbar for workshop attendees

Is it possible to reduce the symbols and options in the toolbar on the left hand side for invited attendees of a workshop? e.g. just let them the option of moving, adding posts and nothing else. It seems that most attendees are not familiar with digital pinboards and get confused with too many options. They feel stressed and get tired earlier which is not good. And it happens that they start adding frames unvoluntarily while trying to navigate. After my last remote workshop there was a dozen of frames scattered all over the pinboard.   PS: I love working with the MIRO pinboard! It’s really amazing! Thanks for the cool tool!

12
Alyona
Mironeer
2 years ago
J
Jörn MobergNew Here
asked in Ask The Community
"No accounts available" when trying to log in on mobile app.

A client is having issues when trying to log in on the miro android-app with their account. They receive the following error message. “No accounts available. Please create an account from the desktop or tablet browser” followed by their email adress and the options to either logout or send feedback. I’ll attach a screenshot of the error below.    When loggin in on the desktop, everything works fine for the client and he has no issues when connecting to a board. He has tried logging in and out on the app without success.    Can someone help me out with this? 

1
Vlada
Mironeer
4 years ago
S
Sebastian SchmitzNew Here
asked in Ask The Community
Automated timeline

Hi,   I would like to create a timeline similar to the one you can find in the templates. As the timeline will need frequent updates, I would like to create a timeline that pulls out the relevant data from a spreadsheet and then converts in into the miro timeline. Is that possible somehow? The reason why I think it might be is that there is an option to export the miro timeline to csv and so there might also be an option to do it the other way around.    Thanks

2
J
3 years ago
M
Manu FritzlNew Here
asked in Ask The Community
Cannot edit countdown timer

Hi, since today I can no longer edit the countdown timer on my Miro boards. Instead of the usual clock I get this image: I cannot edit these. Has anybody had this problem before?   Thank you!

6
gregoire
3 years ago
H
Henry KingNew Here
asked in Ask The Community
How do you pronounce Miro?

My-ro or Mee-ro? Everyone at my office says it differently.

4
Pedro Silva
3 years ago
T
Thomas LiljaNew Here
posted in Ask The Community
Cross team collaboration

Hello! I have a question that i haven’t been able to find a clear answer for. Problem We’re in a situation where we are currently paying for a seat in our team for a client. They really like Miro and would like to create their own team, but are worried that they’ll loose access to the boards we’ve been collaborating on. Question Is it possible to collaborate on the same boards across two different Miro teams?  Client team> Project Boards <Our team Thank you!

13
L
3 years ago
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Ben CorriganNew Here
posted in Ask The Community
Miro subscription for Team - request change of admin

Hello Miro payments team. I am urgently trying to get my Team subscription back from a colleague. Please contact me immediately. I have received NO response since sending a private query nor is anyone picking up the phone in San Francisco. Thank you Ben

1
Marina
Mironeer
4 years ago
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