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Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 7,360 Topics
  • 24,613 Replies
7360 Topics
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TonnyPBeginner
posted in Ask The Community
Copy more columns of cells from excel in bulk into sticky notes, add columns as tags

HiIt would be super cool if it was possible to copy multiple columns of cells from excel in bulk into sticky notes where I could select which columns are comments or tags.In that way we are able to import user feedback together with meta data like role, country, date which we then could get the AI to read and help us see patterns and summarize. best regardsTonny

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8 months ago
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Minny LeeNew Here
posted in Ask The Community
Chatting window - size

Chatting window size are needed to be adjustment by user. When I would like to share it to other team members who were not joint that Miro page, it can be shown whole communication history, but as chatting window can`t be bigger, I need to drag and copy for sharing. Some times it works, but some times it`s font and detail was mistaken for sharing in same mood. Please let me know whether I can adjust chatting box size. ggtarget@ggkorea.co.kr  Thank you so much, best regardsMinny

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8 months ago
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Lisa FosterNew Here
posted in Ask The Community
Click and drag gives me carpal tunnel. Is there an alternate way to use Miro?

Miro board is such a beautiful interface but I can’t use it because after an hour it brings back my carpal tunnel! Is there a way to navigate and move boxes through keys or clicks instead of pressing down and dragging? 

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8 months ago
Dejan Matunovic
Dejan MatunovicBeginner
posted in Ask The Community
Audio and Video upload option

Why the idea of uploading audio files is not resolved after so many years?I sent e-mail to Miro back in 2018 about this and they told me it would be soon.There are many of us who use your site to make movies and games. This idea has 130 votes on forum, but consider that there are ideas not that useful and have many more votes.Let's take this as a serious step forwardMiro would be on a much higher level if there was an option for audio and video upload.We use your site every day, and as a film makers with this option we would speed up our work. 

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Dejan Matunovic
8 months ago
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NicolasKNew Here
posted in Ask The Community
Import SVG purges links

I have an SVG graphic that includes links.After upload into a miro board, everything is fine with this graphic, except that all links are missing.Is this expected behavior?

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8 months ago
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AzizbekBeginner
posted in Ask The Community
Mind map coloring

When I try to fill “Кр1” in mind map it changes all subsequent branches into this colorI think it is not correct.Will it be resolved?I’m coloring with yellow only themes that I’m learning nowand I want to fill with red very heavy disciplines 

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8 months ago
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Christian PhoenixNew Here
posted in Ask The Community
Amazon App Store

Hi,  Do you have any plan to make your application be available on Amazon App Store ?  I have an Amazon Fire Tablet and would like to use it to exchange with somebody else using Miro whiteboard solution if possible.  But, for now Miro app is not listed on Amazon App Store so I can’t download it on my FireTable. Amazon doesn’t permit to down application on Google Play store even if the tablet is Android based device. I could be will to subscribe for paid subscription but at the beginning it should be comptible with my tablet first.Thank you.

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8 months ago
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Rebecca KingNew Here
posted in Ask The Community
Needing a business email to sign up for an Education account

Hi thereI’m being asked for a business email to sign up for an Education account.  I’m doing an online diploma with the UX Design Institute, and we don’t get an email address, I do have an invoice though for the course.  Can anyone help?  I also can’t get through to support because… I don’t have a business account email.  Help! 

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8 months ago
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Finn LobsienNew Here
posted in Ask The Community
Possible to email-gate a board?

I want to make one of my Miro boards available as a public resource for (potential) customers. To accomplish this, I’d love to email-gate a Miro board. Meaning: User can view the board once they input their email. Is this possible?

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8 months ago
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ddecoNew Here
posted in Ask The Community
blue highlight in notes

hello! whilst working in the Note app, I noticed random blue highlights popping up (see photo). i am the only user on my account. my highlight color on this Macbook is yellow, as pictured in the second photo. I use a connected login, so highly doubt there is an imposter getting into this board. anyone else have this glitch? 

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7 months ago
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chris.jonesjrNew Here
posted in Ask The Community
Figma vs Miro

I know the two tools aren’t necessarily apples and oranges, but I was curious to hear from anybody who had used figma to build wireframes, then transitioned over to Miro for their suite of products, but also to build wireframes with. Only asking as I’ve been tasked with assessing our existing toolset and just would like to know if Miro can handle everything  we may very soon need to throw at it.

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7 months ago
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Stefan BärNew Here
posted in Ask The Community
[Possible Bug/Issue] Some font typefaces not exporting to PDF (high quality, vector)

Hi,we do a lot of exports in PDFs after we had works. Since around 1 week we have the problem that fonts like Spoof or Open Sans are not exported in the PDFs and replaces with Arial. I am using the Miro app in Windows 11, but I also tried it with Chrome. It´s not working. I never had this problem before.If I export the same frame as JPG the fonts are correct.Maybe, somebody has an idea what's wrong.ThanksStefan

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7 months ago
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lukasczNew Here
posted in Ask The Community
Miro Splunk App - how to set proxy?

Hi,I would like to use Miro App fo Splunk, but I have problem with proxy setting. My Splunk server is behind the proxy, so I need to setup proxy to be able to dowload logs by App from https:/api.miro.com. But I do not find any proxy setting in app GUI. Can you please someone advise me how to setup proxy in Miro Splunk App? Thank you very much.Best regardsLukas

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7 months ago
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ivharitsNew Here
asked in Ask The Community
Overcharged due to incorrect link

Hi, can you help me answer my concerns about using Miro. Yesterday I gave the wrong link so there was a huge overcharge of 5000 dollars, but the warning has disappeared in my Miro notification. Do I still get fined automatically from my credit card or what should I do to be safe?

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7 months ago
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keltonsmthNew Here
posted in Ask The Community
Properties panel doesn't appear

Hello everyone. I have recently started using Miro to complete some basic tasks that require a rudimentary whiteboard-type software, and I have found Miro to be quite neat with that. But I have a problem accessing the properties panel. I have spoken to Miro’s AI assistant, and it says that I can access the panel on the right side of the screen, but I can’t find it. Bear in mind the following: a) I am the permission holder of the board and account, so it doesn’t have anything to do with that; b) I have selected the object in question, which is the first step to finding the properties panel, but it still doesn’t show up; c) I have attempted troubleshooting and looking through Help Center articles, to no avail; and d) I am not a software engineer or developer in any way, so coding anything won’t happen on my side. All I’m trying to do is view the properties panel, but there doesn’t seem to be any way for me to do that. Please help. Thanks :)

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7 months ago
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Calvin NgNew Here
posted in Ask The Community
Resizing objects by percentage points in Miro?

Is there a way to resize an object by typing in percentage points?For example I want to show an image 20% of the original image. Is there an easy way?

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7 months ago
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Hayo ReindersNew Here
posted in Ask The Community
Locking comments in place

Hi everyoneI have some people in my workshops who keep moving others’ comments around the board (they’re usually neatly grouped around diferent content/tasks). Is it possible to lock comments in place?Thanks!

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7 months ago
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Nita NovaNew Here
posted in Ask The Community
Помогите. Все файлы пропали с доски.

Нет ни одной картинки. В истории написано edited frame/ Frame 1 Что это? Я рисую на доске и всё исчезает. Как это исправить и вернуть то, что было?

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7 months ago
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Conti AngeloNew Here
posted in Ask The Community
La mi board non si carica più

Fino a sta mattina non avevo alcun problema ad entrare nella board, ma ora non carica più, cosa posso fare?

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8 months ago
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Beefeater_ovBeginner
posted in Ask The Community
One of my Miro boards is not loading, while the other 2 do. Most of my class materials are there. What should I do?

Hello. I have classes later today but I can access my main Miro board. I’ve tried clearing the cache, restarting everything, using the app, etc. but it still won’t load. I really need it for my lessons. What should I do?

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8 months ago
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Beefeater_ovBeginner
posted in Ask The Community
One of my Miro boards don't work while the others two do

Hello. I have classes later today but I can access my main Miro board. I’ve tried every possible solution. I really need it for my lessons. What should I do?

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8 months ago
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Mynko OlenaNew Here
posted in Ask The Community
free subscription for Ukraine

HelloI heard that Miro generously supports Ukraine and Ukrainian people, and thus there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is needed for that? I would be grateful for your response. Thanks in advance!  

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8 months ago
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reltNew Here
posted in Ask The Community
When using sticky notes, spaces get removed while typing.

Hello everyone.I’ve had an issue for the past couple of weeks where when typing out a sticky note, it will remove every space I put in.It is really annoying to go back and put the space in the middle of the conjoined words.I am on Firefox on Windows 11, if that helps. 

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8 months ago
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MEHNew Here
posted in Ask The Community
All work boards deleted

Hi,I decided to take time out from freelancing but wanted to keep all my boards for when I return.  After realising all my boards have disappeared today I searched my trash and found this…. In 30 days or on August 7, 2023, if you are no longer using the team: *********, we will delete it and all the boards in it. Once deleted, we will be unable to recover boards. If you want to keep this team and your boards, downgrade to Free plan. Once on Free plan you can upgrade to the paid plan of your choice.I received one email in my trash with notification Miro will be deleting my boards. I have no available contact with Miro support.Has anyone had any luck recovering their boards. I am desperately needing my boards back. Thanks very much 

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8 months ago
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PhilippZNew Here
posted in Ask The Community
Export Board as Text INCLUDING the hiearchy/logic

HelloIs there any way to export my board as text/CSV including the hierarchy/logic of my contenct?Thanks 

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8 months ago
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