Ask the community

Not sure how to do something in Miro? Ask your peers here.

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  • 20,899 Replies

6080 Topics

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Bhavana KumarBeginner
posted in Ask the community

Creating a Miro board with multiple templates from a web application

Hello all, I want to create a react web application from which i can select multiple templates and then create a Miro board with all these templates. I am new to Miro and I am not sure how to proceed?. Kindly share your thoughts

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4 months ago
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KristenKNew Here
posted in Ask the community

Moving a Miro board from one company environment to a different company environment

I need to move a Miro board created in our company environment to another company. There does not seem to be an easy way to do this. Please provide the way to copy a board. They need our templates that we created.  

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8 months ago
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Michael2202New Here
posted in Ask the community

Editing via Public Link?

I used a board in a class last semester with the free account, where I sent the public link to the students, and, if I remember correctly, they were able to edit via the public link without registering for Miro accounts. Is this a feature that existed in the past as I am remembering it, and am i right that it looks like this is not something that is possible today? Thansk

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Robert Johnson
8 months ago
Thomas Larsson at Milky Way
Thomas Larsson at Milky WayContributor
posted in Ask the community

Change Shape Pack

When I import a Visio file I would like to replace the Shapes from Visio to Standard Shape Pack "Flowchart". I can change within the same Shape Pack but I can't change it to another pack.My Question:Is there a way, I don't understand? Is there a plugin I can use? Is there anything in the code that can be altered (Widget shape typ change to). Thanks for your help. 

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Thomas Larsson at Milky Way
6 months ago
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Yair YehezkelNew Here
posted in Ask the community

Objects don't "attach" to the top most frame of nested frames

I honestly can’t remember the functionality, but I am getting super frustrated with the face the objects always attach to the “base” frame and not the relevant frame I am working on. ( I attached a screenshot)I am wondering if this a new bug, or feature?if it’s a bug, i’d love for a fix ASAP. If it’s a feature, would to hear any suggestions on how to better utilize the system.  Thanks in advance 

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8 months ago
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ghiekorgNew Here
posted in Ask the community

Toolbar and editing disabled

Hi everyone.Lately i’m experiencing this a lot and it’s extremely frustrating. Out of nowhere, even though still connected to the internet, the toolbar disappears and I cannot select or change anything on the board. the only active tools are inside an icon with “...” copy/paste. Every time I have to close and open again Miro and I lose my unsaved changes.Why is this happening so often now? I never had this issue before. Now I have it 2-3 times per dayThank you

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3 months ago
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Christian CaceresNew Here
posted in Ask the community

Increase the number of users within Education Team

Im a teacher in the Adolfo Ibañez University, This semester I have 130 students. How can I increase the number of users and raise it beyond 100?

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3 months ago
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Anne ScarlettActive Contributor
posted in Ask the community

Embed Form from Google Drive---form and image replaced with generic graphic

When I try to embed < > a form from Google Drive into my Miro board, it shows up with a generic logo rather than a mini version of the actual form. In the past, I had no problem embedding a form (using iframe) from Google Drive. It would show up on my board as a mini version of my form (including the header image).  Please advise!  

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8 months ago
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Lucie BloomfieldNew Here
posted in Ask the community

Emojis disappeared when converting to best quality PDF

I pay for this service to be able to save my MIRO board to a PDF for best quality. When trying to save my MIRO board to best quality (not smallest file size) my emojis (graphics) on the page disappear. They appear when I just save to smallest file size PDF but then the rest of my work looks blurry and is not good quality for when I am presenting my MIRO PDF boards in board meetings to my company. Am I doing something wrong here when trying to save my MIRO board to a PDF?Thanks

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2 months ago
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Dino DelicNew Here
posted in Ask the community

Trying to create a consolidated territory map with filters

Hi! I’m trying to create a birds eye view of my team’s sales territory.  We will organize clients into four quadrants (2 axis chart) I have 5 sales reps. I would like all of our accounts/logos to be on the same view, but I’d like to be able to filter by sales rep. So in the main view I’d like to be able to see all 250 accounts in our territory. And then when I activate a filter for “Bob’s clients”, I’d like to be able to remove all the accounts that don’t belong to him, so I can see his highest potential accounts, and his lowest potential.  I’d like this filter to be one click of possible. The best way I can think of is to use sticky notes and have tags on the sticky notes by the sales reps name, and then I can use the tag as a filter.  Is there a better way. Dino

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2 months ago
Mykola Manko
Mykola MankoBeginner
posted in Ask the community

Changing permissions for many boards in a project

Hi. How do I change permissions to many (all) already created boards in a project? Not one by one.

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Robert Johnson
8 months ago
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Benjamin BennettNew Here
posted in Ask the community

Send notes to miro via text message

It would be awesome to capture an idea quickly with a text message to the board somehow and then be able to see it and organize it when you were ready to log in. 

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2 months ago
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Diane MackieNew Here
posted in Ask the community

Idea/Wish List

I’m working on a Facilitator Manual to train folks on how to follow and use our proprietary online platform (a Policy Consensus Building Model for Municipalities).  I want the trainee to be able to access the various frames and elements in a DIY fashion, on their own time.  I have experimented with Talk Tracker in order to have a verbal explanation to accompany the items/elements in a frame.  It works well, except that the text in the frame is static.  Is there a way to highlight a particular element or bullet point to emphasize the words being spoken by the Trainer?  I can’t find a way to do this, but would really like that functionality.  Any suggestions?  Failing this, is there a way I can record the ‘talking head’, over a Power Point and have that work within Miro?  Thanks!

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5 months ago
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Sue DNew Here
posted in Ask the community

Typing

I can’t use the Typing tool on my whiteboard.  Am on Windows 11 and Firefox browser .. tried the desktop App and that didn’t work either.

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3 months ago
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MoomasonBeginner
posted in Ask the community

Miro Starter Questions! Please help if you can, you'll be much appreciated!

Hey guys,  I have a few questions I can’t find answers to in the Help Section. I’ve included an explanatory Loom for visual-aid  How to animate a particular flow within a workflow during Editing and/or a Presentation? Failing the ability to Animate, how to highlight/show 1 or a few selected flows within a workflow and hide/unhighlight the others to make it clearer when editing/presenting? How to set the width of all lines between shapes to the same width? like ‘set shape width’ or something How to set the height of all lines between shapes to the same height? like ‘set shape width’ or something How to Toggle (Show/Hide) Sub-layers/levels of shapes within Parent Shapes during Editing and during Presenting?

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4 months ago
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AMillerNew Here
posted in Ask the community

Team Building Educational Activity Ideas

Hi there,In an upcoming team meeting, I will be leading an activity to learn something new about Miro, while at the same time having it be a team-building activity. We will actually be face-to-face, but expect we’ll use a laptop(s) to run the activity. Does anyone have any ideas on a fun, collaborative activity that would suit this purpose? I want it to go beyond just a fun icebreaker. It needs to teach us something new about Miro features/functionality, and foster some teamwork at the same time. We’ll have about 12 people, and could break into teams if necessary.Thanks for your creative thoughts! 

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2 months ago
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Darren ThatcherBeginner
posted in Ask the community

Talktrack not playing / endlessly buffering

I can watch this: …and there’s very little buffering (a little at the start for a few seconds, but then everything plays smoothly)I created my own Miro Board and recorded a 4.5min talktrack, and playback is for the first 7 seconds then it’s just as if it’s loading.Meanwhile, whilst that browser tab is sitting there loading, I go back to the ‘What’s New in Miro - September’ and play that, and it’s fine, yet mine sits there loading and never continues playing beyond 7 seconds.Any ideas what the problem might be?

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2 months ago
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Alex ProshkaBeginner
posted in Ask the community

Cant get widget "level" propery (only Send to Back/Bring to Front methods)?

Is there a way to get the layer of widgets on a board via the rest api or web sdk?

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3 months ago
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Sam SwainNew Here
posted in Ask the community

BUG: Duplicated objects can't be un-done, leaves overlapping mess

Recently (~Sep 23) when duplicating a bunch of objects (boxes, labels, connecting arrows) in a large board and trying to move them, mid-drag they jump back to their duplicated location and deselect. The duplicate is not in the undo history. Cleaning up is laborious as the duplicates overlap the originals and lost selection. Typical repro for this is:Large board, select a bunch of objects. Ctrl+D to duplicate Quickly grab the duplicates and drag them away (e.g. to open space)RESULT: After a slight delay the drag gets interrupted, the duplicates are deselected, undo doesn’t remove the duplicates.EXPECTED: Should be allowed to continue the drag to move the duplicates out of the way, they should remain selected, the duplicate (and move) should be in the undo history.This is running in the Windows Desktop App.Thanks.

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2 months ago
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kaztateishiBeginner
posted in Ask the community

Live update custom template?

Hello all, is there any way to update already placed custom templates as the original one is updated/edited?Our team is making some templates for activities and it’s iterative process. it’s great if there’s a way to sync the update in custom template (new frames, subcategories etc) with ongoing activities on different boards with those templates. 

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3 months ago
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yothibodeauxNew Here
posted in Ask the community

Access board that I've been invited to in app

I was invited to collaborate on a board by a friend. I enjoyed Miro so much I bought a business plan. However, now that I have installed the app and paid for a plan, I cannot access my friends board from the app. I can only access the board from the original link via browser. Is there a way I could access the shared board from the app?

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Robert Johnson
4 months ago
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MahsaNew Here
posted in Ask the community

previous team

Hi guys, I recently create one board in Miro and I didn’t know I was creating in the team that was for my previous company and I shared it with my manager. Now, My manager added to the list of users of that team, and I left the team already, is there any way to remove my manager from that team except he leave from the team with himself? 

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Robert Johnson
6 months ago
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OMNIA Productions OfficeNew Here
posted in Ask the community

Security on ios

Hi!  I am wondering: I have two miro boards with quite personal sensitive information that i wish to share with a team. The team shouls be able to see the boards on their iphone. Is it possible that miro asks for a password when the app opens? En if not, how can I make sure the boards are save to enter from a phone? Thanks! 

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4 months ago
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Arielle402New Here
posted in Ask the community

Miro not working on phone

For a few days now Miro hasn’t worked properly on my phone, both app and in two different browsers. When I try to “edit” shapes the menu no longer shows up. I can not delete them. It seems to work fine with sticky notes. I have a Samsung S20 FE 

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aman
6 months ago
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Paul MayNew Here
posted in Ask the community

Document Width Truncated

Hi, I have added an Excel spreadsheet to a board by using the upload > dropbox menu item.  The sheet appears, but I do not see all the columns.  I excel, I set the print area to cover all the columns and set the ‘scale to fit’ setting to 1 page width and re-added the excel to the board, but this made no difference.Does anyone know how to fix this please?Thank you  

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5 months ago
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