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Can anyone help me troubleshoot why some visitors are taken straight to a Miro board via a shareable link, whereas others are asked to create an account?I just ran a virtual session, where 80% of the visitors could access the board via the link (some of which already had a Miro account, but many of whom didn't). I am a paid user, and set up the sharing settings as per the instructions.I have another workshop later today and would really like to avoid the same issues!Here is the board in question: https://miro.com/app/board/uXjVPiKMjcg=/?share_link_id=6425333
Hi. We use the Miro wireframes feature a lot. Unfortunately there is a bug when inserting objects. Procedure:1: I drag a tablet screen into the board.2nd: I drag a text field into the tablet screen3rd: I drag a second tablet screen into the board4th: I cut the text field to the clipboard (CTRL-X)5th: I select the second tablet screen and paste the text field (CTRL V)6th: When I move the second tablet screen, the text field in it moves with it.7th: I move the text field inside the second screen with the mouse.8th: When I move the second tablet screen, the text field inside it does not move and remains fixed.7th: There is no way I know of to get the text field to move with the second tablet screen. Video describing the BUG: https://www.veed.io/view/af0148c8-786b-469c-85ae-65a87788e005?sharingWidget=true&panel=share
Hi,I am trying to reduce the team size of my company (we were overcharged on our Business Plan subscription). Currently, I am the only admin and I have two guests under our subscription. One of my other colleagues is a paid member and I am trying to demote her to a guest (so that I am the only paid member) but it won’t let me do so. It keeps saying that the team must have at least one admin even though it does (as I stated, I am the admin).My colleague suggested that this may be due to the fact that she was already an Admin on her own team and it seems that we joined her team (ie when we started our Business Plan subscription, our subscription connected to her existing sales and marketing subscription). Is it possible to move our Business Plan subscription to another team so that it is not connected to her marketing subscription? This way we would be able to have our own separate team in which I am the only paid member.Any help on this matter would be much appreciated.Best,Zuma
Hi, I have created one set of clusters. Now I have a new set of stickies that are tagged and need to be included in the existing clusters [the tags are the same]. I tried this but it creates new clusters with the same cluster titles. Any solution for this?
I’m trying to create a Miro board which will be used for several different groups, in which each group has their own section of the board. Is it possible to create a link specific to each group/section so that when guest users receive a link to the Miro board, it brings them to their specific section? Thanks in advance!
So we are going through the process of templatizing a lot of our common items in Miro boards - site plans, tech call outs, and things of that nature - to better share information between departments. We’ve saved out all our primary assets and templates as we needed, but now we want to clear up the Board we created them on to use as a clean, simple sample that can be used as a referenced gold standard for what all boards of this intended use case will look like. This leads us to the million dollar question: “If we delete the frames used as templates, will the templates remain?”And if the answer to that question is “no”, this follow up:“If we copied our frames and template generations into a different board, would they still be referenced by Miro, or would we need to RE-export the frames as templates?”I’ll be doing some tests myself, but if anyone had any insight that’d be helpful.Our frames have a number of SVG items, shapes, lines, and in some cases images, though we have prevented fr
Hi!The new presentation mode lacks the ability to expand the frames into full screen (previously, I would click “present” and then again on the “play” button to reach the full screen mode). Is this true? Such a shame! We’ve been presenting with Miro, and without this feature we will have to go back to using keynote. It’s really much less nice and clean to see the edges of the frame and the toolbar on the left. Any chance this will be fixed?Thanks!
I got the notification “Upcoming scheduled maintenance: Saturday, March 11, 2023, 9:30 (your time), Miro will be unavailable for 2 hours.” That makes the beginning time to be 6:30 AM UTC which differs from the one mentioned in the corresponding article https://help.miro.com/hc/en-us/articles/360017731393-Maintenance-statuses Can someone confirm what the actual maintenance time is?
I honestly can’t remember the functionality, but I am getting super frustrated with the face the objects always attach to the “base” frame and not the relevant frame I am working on. ( I attached a screenshot)I am wondering if this a new bug, or feature?if it’s a bug, i’d love for a fix ASAP. If it’s a feature, would to hear any suggestions on how to better utilize the system. Thanks in advance
Hello,I’m new to Miro and am curious if there is a tool or app that will allow me to quickly generate or edit mind maps as an indented list? In other software, a list would compile all the nodes and then I can indent or reorder them as desired to generate new nodes.
Chunks of a flow shifted ramdomly across a board when coming back to Miro - I amended a number of items in a flow. Walked away, came back to it 2 hours later, all the amended ‘blocks’ have moved all over the board. I thought they’d gone and panicked. It’s happened before but only one or two changes. This time whole parts of flows have moved all over the board.Has this happened to anyone else?
I used the miro board with my personal account for the corporate work but after receiving from the company the license for working in the enterprise version with the corporate account I haven’t access to all my boards with my personal account and after logging into my personal account get the invitation to the corporate board without possibility to choose other options or functions. Could you pleasehelp me with this issue?
Hi! I’ve read the information that Miro supports Ukrainians, so I’m writing to know if it’s relevant or not. I’m a teacher in Ukraine working on my own using free boards as the main workspace. I would love to continue working with Miro and try some new functions in the upgrated plan. Could you give me the answer if it is possible now? Thanks a lot in advance! Peace and love :)))
HelloI heard that Miro generously supports Ukraine and Ukrainian people, and thus there has been a possibility for Ukrainian users to get their plans upgraded for free. Is there still such a possibility? And what is needed for that? I’ve already upgraded my plan though. I would be grateful for your response. Thanks in advance!
How do I copy all the graphic elements I created in Adobe Illustrator and then pasting it in Miro without it being one image? I still want to be able to click on each graphic separately while in Miro? I’m hoping I don’t need to copy and paste each graphic element one by one.
Arrow Keys in Presentation Mode now shift the frame not advance the show. Breaks a few of our remotes . . .
It seems like the latest Miro app update changed the presentation mode keyboard behavior a bit. On both the windows and mac app the arrow keys now slide the frame around the presentation, not advance the frame. This broke a few of our remotes. Thankfully we had one that used page down not right / left arrow. Is there any way to turn this function off of switch the behavior back? We really liked those remotes.
I’m using the free version. I created a board a few weeks ago, and shared it with my internship account. I wasn't working in a team, I was solo. Today, I clicked on the board, and a notification popped up, telling me I did not have permission to access that board, and I had to ask it to its owner. But I am the sole owner! I also received a pop-up to create team… after creating a team the board is lost!!I cant find it anywhere, in the 1 team I created… and I don't have any trash.This board is extremely important, I have the link, but neither my personal account nor my internship account can access it. what to do?
Yesterday we tried new automation for deleting users and accidentally deleted their content. I tried accessing Miro by signing in as those users but not a single one of them had deleted board in their Trash. It’s either non of those users were owners and board deletion is not related or I’m missing something. Please help me find the owner of the deleted board so I can restore it.I have: deleted board URLI’ve tried:https://community.miro.com/ask-the-community-45/the-board-was-deleted-by-mistake-i-couldn-t-find-my-board-v1-0-2941 Checling Trash folder as AdminAt this point I’m desperate
How can I change the date format on a card so that I can see the year? We are building a program board where there are items with the same wish date but in different year, but on the card only month and day is showing up, so it is hard to decide at first sight which year it is referring to.
Hello, I did a backup of what I thought were the boards inside by team, before deleting everything, and it seems I simply created a shortcut to the board instead of exporting them per se. Now I need to recover those files but I see no trash can - I guess because I have the free version of the app?Anyone with knowledge that can help me here? It’s really important to me. Thank you
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