Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,080 Topics
  • 20,900 Replies

6080 Topics

F
Felipe MNew Here
asked in Ask the community

Go back in time to activity log

Is there a way to back to a previous point in time in the activity log? When I closed my last session a large branch of the mind map I made was deleted, I see where it happened in the activity log, but is there a way to get back to the point where that happened?

1
Kiron Bondale
3 years ago
G
GermánNew Here
asked in Ask the community

Can I invite many people as i wish to my boards if i subscribe as Consultant?

Hi, I already can invite as many people I wish with the free plan but only I can edit 3 boards. So i would like to subscribe to Consultant to have more than 3 boards but i would like to be sure that i can invite many people as with the free (even if they cannot use the pay features). Regards, Germán.

1
Kiron Bondale
3 years ago
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barrykrishBeginner
asked in Ask the community

Edit Google Slides from Miro

I have integrated my google drive with Miro, and I’m now able to search and add google docs, sheets, and slides directly into my miro board. However, when I click on the edit button, I get an error message that reads: Why is this happening? How do I get to edit my files from within Miro?

3
Marina
Mironeer
3 years ago
N
Nicolas NadeauNew Here
asked in Ask the community

Slow load time for images

Hi all,   I am having some issues with load time in my Miro board. Even with 3 users, certain images seem to be loading perpetually, while others are very slow to materialize. I have a good internet connection.  What is causing this? Too many elements? Too many frames?   

2
Michael Sohn
3 years ago
H
HeatherLNew Here
asked in Ask the community

Giving licensed Miro users on another team users access to my boards

Our company has several pockets of licensed Miro users established as separate teams. I can’t figure out how to provide access to my board for people outside of my team without using a public link. (I don’t want to use public links.) Miro prompt me to add these already licensed people as additional licensed users on my team. This makes no sense and is really annoying. Can anyone help?  

1
Kiron Bondale
3 years ago
J
jennaNew Here
asked in Ask the community

Voting Access

Hi all,  I have a new Miro board, and have enabled the voting plugin with 5 votes per person, however when i share my board with other users, they don't see the voting session i set up… is there something im doing wrong?  Shouldnt users just be able to click the link to the board and start voting (even as guests?)?  PLease let me know if you have tips/tricks.  Thanks!  Jenna 

2
M
3 years ago
M
Martyn HendersonNew Here
asked in Ask the community

Allow access for existing account holders (external domain)

Hi, We’re running a POC on Miro and would like to understand how we can achieve the following; One of our third-part developer companies already have a Miro account  We would like them to access our instance / Teams / Boards, using their own account/sign in without having to burn our own licences Is this achievable? Thanks in advance Martyn  

2
M
3 years ago
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Thomas EllisonNew Here
posted in Ask the community

Is there a way to link a file in the saved folder without putting to on the board?

I uploaded a file to the ‘saved folder’. It seems that I can only link the file if its on the board.  Is there a way to link a file in the saved folder without putting to on the board? And if so, how? More detail: Im using this board as a production/workflow.  So I would like to add proposals to each box. It would be a lot of proposals sitting on the board that I think are unnecessary if I can link to them in the saved folder. 

1
Anton Telitsyn
3 years ago
V
vlhtBeginner
posted in Ask the community

Video integration from Instagram

Hi, When I copy-past video from instagram to miro, and open it in miro, video not fit the popup player window, so I see only the upper part of a video. Can I manage the size if this thing somwhere in settings? 

1
Marina
Mironeer
3 years ago
Thomas Krause
Thomas KrauseBeginner
posted in Ask the community

Fonts embedded in svg are not rendered?

Can you give some advice about the prerequisites for rendering fonts in SVGs. 3 scenarios: The font is referenced in svg. Renders in other svg viewers, not with Miro. <svg viewBox="0 0 500 500" xmlns="http://www.w3.org/2000/svg" xmlns:bx="https://boxy-svg.com"> <text x="73.871" y="160.562" style="white-space: pre; fill: rgb(51, 51, 51); font-family: "Permanent Marker"; font-size: 28px;">haha</text></svg>   The font is embedded as glyphs in svg. Renders in other svg viewers, not with Miro. <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE svg PUBLIC "-//W3C//DTD SVG 1.1//EN" "http://www.w3.org/Graphics/SVG/1.1/DTD/svg11.dtd"><svg version="1.2" width="20.48mm" height="11.58mm" viewBox="2651 4810 2048 1158" preserveAspectRatio="xMidYMid" fill-rule="evenodd" stroke-width="28.222" stroke-linejoin="round" xmlns="http://www.w3.org/2000/svg" xmlns:ooo="http://xml.openoffice.org/svg/export" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:

1
Marina
Mironeer
3 years ago
S
Sarah SonnenfeldNew Here
posted in Ask the community

Freelance Miro support?

Hello! I’m prepping to use Miro at scale for an online learning community. I’m a newbie and would love to hire someone as a freelancer to help prep boards to use for mainstage & breakout sessions. Are there good forums to look for folks?

2
S
3 years ago
A
Aspen Young Leaders FellowshipNew Here
asked in Ask the community

Can you transfer user licenses?

We are a fellowship with about 60 users at one time. As fellows graduate, we would like to transfer those Miro Licenses to the new incoming fellows. Is this possible?

1
Kiron Bondale
3 years ago
José M Aguirre
José M AguirreBeginner
posted in Ask the community

Screen Sharing reboot when trying to activate video

Yesterday I used the Screen Sharing function and it worked perfectly, though the app rebooted when I clicked on the Video conference icon. My partner tried it too and he had the same issue. I don’t know if it’s a bug or what it’s going on? I tried it on the Miro App installed on a Mac. Thanks :) 

1
Marina
Mironeer
3 years ago
Z
Zijah AzizNew Here
posted in Ask the community

I can't seem to upgrade from Free to Team Plan

Hi,  I was using Miro earlier under consultant plan (1 Team Member) and I cancelled my subscription in March. I wanted to upgrade now from Free to Team Plan (2 Team Members), and I tried to do it from my dashboard. For some reason the upgrade popup didn’t give me an button to upgrade to Team (2 members), only an option to reactivate the consultant plan. I then went to homepage and from pricing, ended up purchasing the team plan for 2 (20$ per month plan)   After that I can’t seem to find seem to find this reflect on my account, my previous boards remains locked, I can’t add team members as it is asking me to pay under consultant plan. Its been very confusing overall and I would like some help to sort this out.    Thanks in advance,  Zijah

2
Z
3 years ago
K
Koen SchmitzNew Here
asked in Ask the community

Upgrading does not seem to work

Hi, I’m trying to upgrade my free plan to a consultant plan. However, when I log in I do not see an upgrade button in the upper right corner. Clicking on the consultants plan on the pricing page sends my computer in a loop searching on my dashboard, with no result. Can any one help here?   Many thanks, Koen  

1
Michael Sohn
3 years ago
T
TheklaNew Here
asked in Ask the community

Private Miro session with a secure link vs. a public link with a password?

We’d like to use Miro for a session upcoming Monday to get interaction into a session. We just checked the tool and were wondering if there is a private editing mode with external guests at Miro as we do not want the attendees to make an account by themselves. Is there any opportunity to have a private Miro session with a secure link or a public link with a password?   Thanks for your support!  

2
mlanders
3 years ago
S
Stephen JarjouraNew Here
asked in Ask the community

Ruler tool or way to measure distance?

Is there any way to measure distance? Something like a ruler tool, or if a line can be drawn between two points with a length display? Thanks!

1
Kiron Bondale
3 years ago
E
ErdetaNew Here
asked in Ask the community

Emoticons and avatar

where do I find the emoticons to add to the board and how can I upload avatar?

2
Max Harper
3 years ago
Johan
JohanContributor
posted in Ask the community

Big Room Planning Best Practices

I will be holding a workshop within shortly with 100 people, I consider myself as fairly experienced in holding workshops for teams (5-25 people) but haven’t done anything this big before.  My setup is Zoom + Miro, do you have previous experience of running workshops at that size? Hit me up with your best practices. Best regards,  Johan

8
Kiron Bondale
3 years ago
S
SebastianNew Here
asked in Ask the community

Is it possible to have multiple chat windows on a board?

Is it possible to place (3rd party?) chat windows on a miro board?  

1
Vlada
Mironeer
3 years ago
K
Katie KellyNew Here
asked in Ask the community

How to recover an accidentally deleted custom template?

I just spent 40+ minutes on a custom template, and then once I figured out how to access it, I accidentally deleted it instead of the bad one.  There has to be a way to recover this, right?  Any help ASAP appreciated!

3
Kiron Bondale
3 years ago
Don McIntyre
Don McIntyreContributor
posted in Ask the community

board privacy/security - password protection

Hi Guys - we are using Miro boards to capture information which could potentially be sensitive in nature (mainly healthcare related) - is there any way / or are there any plans to password protect boards? - this is really a ‘must have’ in terms of academic research ethics.

5
Kiron Bondale
3 years ago
F
Florence Van RoyBeginner
asked in Ask the community

Issue assigning a person to a card - board participants don't show up

I have a problem with cards : I try to associate an action (= card), to a personn who is contributing to the board. But, when I click on the icon (:who), I have no choice, only my name, even if we are 4 people working on the board (there isn’t any list, with names of people contributing) these people don’t belong to my team, but they have been invited with the link, and have registered with their email.  One more information : I have already facilitated a session, and created such cards ( with attribution of people for each action), and now, it doesn’t work !! what’s happening ?  Thank you in advance,  Florence

13
F
3 years ago
I
Ines WeigelNew Here
posted in Ask the community

Finding the right plan

Hi there! Like so many others I am confused about the different pricing models.   I work for a IT consulting company. We would like to start to use Miro for workshops with our clients. Normally, there will be two consultants in one workshop and several people from the client.   If we think about using the business plan, does it mean we need at least to buy 20 licenses?   Does team member mean that you can create boards, whereas guest editors can only work on the already created boards?   Thanks Ines    

5
Kiron Bondale
3 years ago
Z
Zahra Talan
asked in Ask the community

Is there a way to resize easily?

Hi It seems I created all of my board in a size that Miro wants me to zoom all the time if I add something new. Could I resize the whole thing to a 50% view for example?

1
Kiron Bondale
3 years ago
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