Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,711 Topics
  • 22,632 Replies

6711 Topics

R
Rene NevarezNew Here
posted in Ask The Community

Does Miro have a layers feature where i can select which parts of the mind map i want to see at the time and hide the other ones?

I have a huge mind map with a lot of information that its not relevant at all moments, what i need is to create a type of layer that allows me to select which part of the mind map i want to show at the time and hide the other parts, is it posible? How can i do it?Thanks!

1
Marina
Mironeer
3 years ago
J
Jay MBeginner
posted in Ask The Community

If Miro is not a data-mining company, why is it not possible to store your data locally?

It seems like people would be using the app for very private information.  So, I am not understanding why people can not sore their data locally.There are companies that have Software as a Service models, but still allow you to save all of your work on your own hard drive, and not on their servers.Does anyone have any insight to this?Thank you.

6
J
3 years ago
E
Ellen ThomasBeginner
posted in Ask The Community

How can we invite people within our company to a specific board without inviting them into our Miro team?

Hi - How a can we invite people within our company to a specific board without inviting them into our Miro team? We have just moved to an enterprise licence with SSO sign in, we have a lot of boards we don't want everyone in the company having access to.

6
E
3 years ago
George Sofroniou
George SofroniouContributor
asked in Ask The Community

Manage Miro permissions with LDAP groups

Is anyone aware whether you can manage license and board permissions to Miro through LDAP groups?I’d like the ability to sync users’ access to Miro full edit licenses through an LDAP group so we ensure there is a process.Thanks,George

1
Marina
Mironeer
3 years ago
Dinesh
DineshNew Here
posted in Ask The Community

Folder structure in Project

Hi, Can I create folders within project to manage the boards?

5
D
22 days ago
F
Fabian Müller-KlugNew Here
posted in Ask The Community

Hyphenation of words in Miro?

Hello,sometimes in post-its, the words have bad breaks…Is there a feature for hyphenation?Greetings,Fabian 

3
Robert Johnson
3 years ago
J
Jennifer LuongNew Here
asked in Ask The Community

How to undo 'align objects'?

Hi,  I had sticky notes clustered in a certain way. I accidentally left aligned all these stickies and it won’t let me undo :( Do you know how to revert back? I checked my history and it only lets me edit the moving of stickies and frames but NOT undo the left align of an entire set of stickies (~100+).

3
D
1 year ago
A
Ana XimenesBeginner
asked in Ask The Community

Text disappears

The text in my shapes on a process map disappears.  When I enlarge it the text show up uut completely disappears when I reduce the size.  

1
Robert Johnson
3 years ago
A
Ana DuranNew Here
asked in Ask The Community

Como mudar nome da equipe?

Como mudar nome da equipe?

1
Robert Johnson
3 years ago
V
Vinod KhannaNew Here
asked in Ask The Community

Educational team email change

Can i change my edu email to other email address in Education team? Specially when my Education team validity expires. Thanks 

2
V
3 years ago
A
Anna KoshelkovaNew Here
asked in Ask The Community

Экспорт Mind map с сохранением иерархии

Добрый день!подскажите, как выгрузить mind map в csv или любой другой формат (xml, Json) с сохранением иерархии.текущие возможности выгрузки в csv позволяют выгрузить только все элементы в одну колонку, без сохранения связей между ними.подойдут любые обходные пути выгрузки, главное чтобы сохранялись связи и иерархия элементов. 

1
Robert Johnson
3 years ago
E
erictightenBeginner
posted in Ask The Community

Is there a way to fold the extract pdf or other files back?

I import an pdf file to a Board and extracted it into separate pages, after review them, I’d like to put them together to make to board bit clean and easy to manage, but somehow I can’t find a way to put them back together. Does Miro provide this function? I think this is a very good way to manage comparably large Board. Thanks!

4
E
3 years ago
U
username321Beginner
asked in Ask The Community

Is Miro open source?

draw io is open source in github. Is miro open source? 

8
Henrik Ståhl
1 year ago
H
high-pNew Here
asked in Ask The Community

disable pop-up [get miro app] for viewer

would like to not to show the popup of [get miro app] for viewer.we are using to share idea in japan who can not read english.this popup make people to refuse to use the service.

1
Robert Johnson
3 years ago
I
Ilona KravchenkoNew Here
asked in Ask The Community

Не могу войти в приложение на Mac через Google аккаунт

Привет! При попытке входа в аккаунт через Google в приложении Miro на Mac, выскакивает вот такая ошибка.Переустановка, обновления не помогают.Как решить? 

2
I
3 years ago
T
Tom PaulyNew Here
posted in Ask The Community

Our Clients can not log on our Project Miro with their email - as they get rooted via SSO to their own Miro

Hi There, we work on an innovation engagement with a client and invited them to our Miro. When logging on with their Email address (required b< Compliance - they can not use private email credentials) they get routed to their “Miro Setup” and not to our Space. Is there a way to allow them to see both enviroments -  their own and the project spaces we created? Best Tom

1
Marina
Mironeer
3 years ago
K
Kate-overcastNew Here
asked in Ask The Community

the embedded site is not displayed correctly

 I want to embed the code. But the site is not whitelisted. The site is displayed square. If the site is whitelisted, will the embed code be displayed correctly?

1
Robert Johnson
3 years ago
S
Sarah IndeherbergeNew Here
asked in Ask The Community

Change color in pie shart

For our organization we took an miro account a few weeks ago. I would like to make some pie sharts, but i can’t choose the colors. Can someone explane me how to do that?

3
Robert Johnson
3 years ago
J
J.J.New Here
posted in Ask The Community

Import Clickup Tasks similar to Asana?

I love the integration of being able to import tasks from Asana into cards. It works so perfectly! Is this possible with clickup as well?I’d like to be able to use a miro board during a meeting to prioritize things together. Would love to know if anyone has other ideas on group reviews and prioritization of needs that are already in clickup (or an alt process). Thank you. 

1
Marina
Mironeer
3 years ago
O
OESBeginner
asked in Ask The Community

No response from Miro customer support for weeks?

Hi,A new user was incorrectly added to our team account then immediately removed a month ago. This still generated a pro-rated charge to our federal government payment card. No response via email, customer support portal, or their phone number after various messages / phone calls. After 3 weeks of the pro-rated bill - our card was charged - still no response from Miro support at all. Anyone know how to get in contact with them or cancel an account?

6
O
3 years ago
D
DSP Design TeamBeginner
asked in Ask The Community

Guest users pasting from one board to another

Hello everyone! We have a few boards that we use with guest editors. Some of the boards will not allow guest users to copy/paste from one of our Miro boards into another, and some will. Some users can do it and some cannot. Those who cannot get this error:I have tried to follow the instructions here:https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PCBut the “Anyone with the board access” option is not showing up. So I tried these instructions: https://help.miro.com/hc/en-us/articles/360018350399-Board-Content-Settings#h_01ESFXF7Z9PG4XH2EXZ6XN87PCBut there is no “permissions” button. See screen shot:Now I’m not sure what to do. It’s very frustrating. We use these boards for workshopping and sometimes we need people to copy and paste. Help please! 

6
D
3 years ago
V
VMCNew Here
asked in Ask The Community

Free Licence boards

Hello, can anyone help me with a little questions, if we create boards under the free licence, are these public?.  

2
V
3 years ago
Drew Falkman
Drew FalkmanBeginner
posted in Ask The Community

Facilitation Training?

Hello--I a wondering if anyone knows of any great courses to train facilitators? Just thinking in future would be good to have a resource for training new UX and product people to learn key techniques for facilitating Miro workshops.Thanks.

3
Robert Johnson
3 years ago
F
Frank PupkesNew Here
asked in Ask The Community

Only board editors can start voting session

Hi all, I am an editor for a board that my client shared with me. But unfortunately I can’t start a voting session. After I press the button I can see the previous results of other sessions of the board but in the top it is stated: Only board editors can start voring sessionIt is a enterprice plan, App is installed, button can be clicked, my role is editor (next would be owner).I am not part of the company but was invited to the board (external emailaddress). Maybe someone can help or has the same question. Thanks in advance!Frank

1
Robert Johnson
3 years ago
F
Farhad NabizadaNew Here
asked in Ask The Community

Hyperlinks disappear when I export as image -> vector (.pdf)

Hi everyone,​​​​​​When I export an image from Miro to .pdf (vector), the hyperlinks from my board disappears.The picture below illustrates how it looks on Miro, while the picture above is an exported version with missing URL links. Does anyone know a solution to this problem?Best Regards,Farhad N. 

1
Kiron Bondale
3 years ago
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