Ask the community

Not sure how to do something in Miro? Ask your peers here.

  • 6,087 Topics
  • 20,917 Replies

6087 Topics

J
Jason1979Beginner
posted in Ask the community

Assign a shape to a frame as parent

I have a frame within a frame. Let’s say the outside frame is called frame A and the inside frame is called frame B. I want to put an object into frame B, but when I drag the object and try to place it, it automatically always assign it to the outside frame A. An incredibly stupid work around is to first drag frame B out of frame A, then drag the object into frame B, then drag frame B back into frame A.Is there a better way to do this?

2
J
24 days ago
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YaBuxxterBeginner
posted in Ask the community

Security issue: Viewer can provide Edit rights

Hi everyone!Today got this case:A gave a link for my board to PersonA. PersonA requested the Edit rights and another user (PersonB) who already got the Reader access gives Edit rights to my board to PersonA. What??? If it matters: Free Plan, Me and both PersonA and PersonB logged in with Google Account

5
Robert Johnson
5 months ago
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Karolis ButkeviciusNew Here
posted in Ask the community

[KNOWN BUG] Miro Lite board not saved to team

Hello, i use web free without sing up, and after 24hours, board was locked. They say, “Sign up for free to unlock it.” I go forward to sing up, but after that I redirected to the same window “This board is locked”, I try several email, and different sing up, sing in option, everything leading to the same end. How can I unlock?

2
H
10 months ago
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Radio PapesseNew Here
posted in Ask the community

Embedded audio players (from Soundcloud) in Modal block the board view

Hi, I’m new here and I’m using Miro to edit a sort of white paper collecting materials and key points of a seminar we organized last December, in order to make it public and accessible to all the participants. Among all the diverse sources, we’re sharing audio clips, embedded from Soundcloud but once they’re on our board and we click on the player, a pop up player (in Modal) comes out in the foreground and it’s impossible to see the board and continue reading. Last week though, we could play the audio and keep exploring the board: has there been an update in the meantime or should we upgrade our subscription?  thanks everyone for helping, if you have any idea…my bestIlaria from Radio Papesse

0
R
9 months ago
M
Matthew BennettNew Here
posted in Ask the community

Frameception: Copying a parent frame that contains other frames

I do not think this is a bug, however for my use case it makes things a little more tricky. Goal: To copy and paste a frame, which contains textboxes, other frames and images. Steps to recreate: Set up a parent frame. Add a textbox and frame (the child frame) inside. Copy the parent frame. What I want: Everything within the parent frame to be copied and pasted, include the “child” frame. Actual Result: Any “child” frame inside the parent is not copied, but all other content (images, textboxes, icons, etc.) is. The current workaround I have found is to just click and drag to select the entire parent frame, which will select everything (include the child frame) within it, copy and paste that. Does anyone have any suggestions on a different way to do this? I’m using “child” frames because I need the content inside of it to be modular (i.e. at times I need to just copy the child frame and everything inside - much easier with 1-click and copy vs. selecting everything within it).See video of

1
H
Mironeer
1 year ago
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PiotrOsperNew Here
posted in Ask the community

Malicious attachment on a public Miro board

hey,one of the mail accounts in our company got compromised and started sending out links to a public, read-only Miro board with an attachment leading to an URL under a .ru domain. 

1
Kiron Bondale
8 months ago
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Geoff SoperNew Here
posted in Ask the community

Moving objects from one frame to another

I have two frames, one positioned entirely inside another. I’ve realised that some of the objects that are positioned within the inner frame are actually associated with the outer frame. How do I change the frame with which these objects are associated so that all the objects positioned within the inner frame are actually associated with with the inner frame and therefore allow me to move the inner frame along with all of the objects inside it? Thanks in anticipation!

2
G
1 year ago
J
Jurrian BrasjenBeginner
posted in Ask the community

Creating a interactive Talktrack

It seems that objects are already in place when playing back, taking away the interactive aspect. Is there a way to truly make TalkTrack interactive, so participants can see object placement as it happens in the recording? If you've encountered this and have any helpful tips or solutions, I'd really appreciate your insights.

3
J
1 month ago
A
Ariyana ArnoldBeginner
posted in Ask the community

The board i was working on disappeared from my dashboard and i no longer have access to it

Hi I was just working on a board for the past few months up till yesterday (under free license) and today when i access it through my history i get this message , although it was this account which i was working in. But other than that this board no longer appears on my dashboard. Does anyone know what I can do about this and if there’s any way to retrieve it? Thank you 

5
Robert Johnson
2 months ago
A
Angelique555New Here
posted in Ask the community

Iconfinder

The icons do not open, they are just white and they are only downloaded when I move them to the board. Everything was OK before. Anyone else experiencing this now? 

2
A
1 year ago
A
Alexander StahlmannNew Here
asked in Ask the community

Windows app - close app (usability)

Hi,I figured that the common Windows key sequence Alt-4 closes the app, but only if the “boards” tab is selected. This is counter-intuitive and different from any Windows app I use.Could that get changed in some coming update?thx, alex.

1
Yvain
Mironeer
2 years ago
P
PhilipMNew Here
posted in Ask the community

Team Obeya - Progress board -> 'fixed column'

Hi,Maybe you know Excell where you can fix the left column, and shift the columns to the left when (for instance) the columns are the weeks and as time is progressing to report and discuss progress and discuss with the team.I would like to use Miro as a type of Obeya / progress board. For this I would nee to fix ‘the left’ column with the titels / subjects (‘swimming lanes’) we are working on and each week we can fill the results of last and upcoming week for the topics in the swimming lanes.Anyone aware of a way that this can be made possible in Miro? (and yes, Excell has the feature, but is on some other accounts cumbersome to use in a user-friendly way for this type of usage)Thanks for your ideas! It would help me a lot!Regards, Philip

0
P
2 years ago
B
Bo LIBeginner
posted in Ask the community

Search result list no longer proposed

Hello everyone, we need your help.When we do a search today in a board, the result list is no longer proposed, but with only some visual effects (highlighting the sticky notes for example). Because we have a very large board with many frames, this highlighting effect is not evident enough for us to locate the search result. It makes the board almost unusable.Do you have the same behavior ?I’ve no idea it’s a bug or a product change. Thank you !  

5
B
1 year ago
A
Alex ElliceNew Here
posted in Ask the community

A few questions before we purchase Miro

Some team members already use Miro (Free version) - Can we import their boards to the paid version we want to buy via our company?Does the person paying for Miro have to part of the team  (we’re considering buying the Team version for 4 members..  Does the person paying for Miro have to be part of the Team… meaning we would need to pay for 5 members instead?) 

1
Eva27
Mironeer
2 years ago
R
rickiravenNew Here
posted in Ask the community

Recover board from another team

I was trying to access another team and ended up accidentally removing myself from my current team. Is there a way I can get those boards?

2
R
1 year ago
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Yotam ConstantiniNew Here
posted in Ask the community

Bug with zooming in and out on MacOS while app not in focus - Safari, Chrome and Desktop app (v0.7.19)

Hey there,My issue is when zooming in and out while Miro is out of focus.While the app/browser are the current Finder window (in MacOS - colored exit/minimize/full screen), i use `ctrl` + mouse scroll to zoom in and out, and the location of the mouse affects the focus of the zoom.When the app is not current (grayed exit/minimize/full screen) and i use `ctrl` + mouse scroll while the cursor is above the Miro window, the zoom works, but the focal point of zooming is the last place the cursor was at before the windowThis is regardless of what interface of Miro I use: the desktop app, Safari or ChromeI sent this here because there is not option for free users to report bugs, please help this get to where it should MacOS version 12.5Miro Desktop app v0.7.19Safari 15.6Chrome 105.0.5195.125   

0
Y
1 year ago
P
Pjk RagavendharNew Here
posted in Ask the community

Miro is getting laggy

HI Team ,Our miro is getting laggy , can you team please check on this

2
Kiron Bondale
1 year ago
D
Dez IngramNew Here
posted in Ask the community

Use of Johari template with Team

Looking for support for use of Johari template with a team. 

1
Alyona
Mironeer
1 year ago
E
Elizabeth MeyerNew Here
posted in Ask the community

Typo

Hi Miro. You have a small typo on your features comparison page. “Occaisonally” this happens to the best of us.  

2
Marina
Mironeer
2 years ago
A
anevBeginner
asked in Ask the community

Locked frames by a previous member - will they be unlocked automatically with a new admin?

Hi,If a previous member locked frames/objects in numerous boards and this member has been removed from the team, will they be unlocked automatically if a new admin has been created or those admin rights have been passed to another team member?Thanks!

3
A
2 years ago
S
Simona PopNew Here
posted in Ask the community

email address changed by the company, full membership on the changed one

Hello, I have an issue with my membership, I have the full member plan on my new email address (corporate), and the old one is stocked on MIRO . If I try to change it, it’s not possible, and I cannot even delete MIRO account as the email used if linked to the new one 

1
Yadira
Mironeer
1 year ago
A
Alex ProtsenkoBeginner
posted in Ask the community

How to create personal team/project when you've been invited by someone else?

Hi there!I run a small branding agency, and I was invited by a client to join their team on Miro.However, now that I’ve joined I’d like to set up my own team profile with my own project and boards fully separate of the team that I’m on with my client.I can’t figure out how to do this.If I say I want to create another team it says I have to sign-up for a paid plan. So am I correct in assuming that to do so, I’d have to leave this team with the client, create my own team and projects and then ask the client to add me again as a guest member?Or is there another way perhaps?Thank you everyone!Alex

1
Robert Johnson
2 years ago
C
Charles FriedoBeginner
posted in Ask the community

What visualization you will recommend for executives to analyze survey result?

Hey All,What do you think this single visualization is enough for EXECUTIVES to analyze survey result?This visualization created using No Code Data Visualization Tool.Thanks  

1
Kiron Bondale
2 years ago
L
Lizenz- u. Usermanagement BITSBeginner
posted in Ask the community

Mass change via import list

is there a way to make mass changes by users using an import list.We have a large number of users, some of whom are no longer with the company or who have not been active for more than 180 days, but who have a full license that we want to change to "Free Restricted"I look forward to a stimulating discussion. 

1
Yvain
Mironeer
2 years ago
K
Kathleen Leedham-GreenNew Here
posted in Ask the community

Is there anyway I can lock an object’s location while still allowing people to use the object?

I’m a seasoned user and this is driving me mad. I spend ages designing a collaborative worksheet with multiple frames. If I lock it my users can’t edit it. If I don’t lock it they end up moving and/or deleting everything.Is there anyway I can lock an object’s location while still allowing people to use the object?I cannot tell you how important this feature is...

1
Kiron Bondale
1 year ago
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