Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,703 Topics
  • 22,606 Replies

6703 Topics

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Sicco MaathuisBeginner
posted in Ask The Community

Parent & Child link visble with Azure Cards?

Hi all, Is it possible to see the links between Azure Cards?We would like to see the dependencies, when viewing and working with the cards in Miro.Like Epic and its Features.And also between Features, as teams have dependencies in delivering.Thank you,Sicco

1
Nick_Miro
Mironeer
1 year ago
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Nic EastonNew Here
posted in Ask The Community

How do I view who liked or copied my miroverse template?

How do I view who liked or copied my miroverse template?

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Henrik Ståhl
1 year ago
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Lennart KimmelNew Here
posted in Ask The Community

Miro board data erased with no history!!

My Miro board called "Design Evolution" got stripped from all of its contens. the last time i worked on it was the 19th of December and when i started it up today (21-12-2021) it had no more data. There was no data in the activity log and there was no backup even though i was connected to wifi and i had checked to see if it saved correctly. I use the Miro desktop app and am i paid user from TU Delft. I used this for one of my projects and it helped me out a lot so i hope it can be brought back or atleast partially. It is urgent because my Design Evolution is essential for my project and otherwise i have to make it all over again. Did anybody else experience this?

4
Yadira
Mironeer
2 years ago
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GarrutteiNew Here
posted in Ask The Community

пропали все доски и команды

У меня бесплатная версия miro. Сегодня я зашла в приложение и ситуация следующая: ни одной доски нет, команд нет, аккаунт просто пустой, хотя вчера еще был доступ! помогите разрешить ситуацию, ведь там большое количество подготовленных уроков в которые я вложила много сил и времени 😭 Почему такая ситуация произошла? Может я упустила какие-то правила?

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G
5 months ago
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Noa TNew Here
posted in Ask The Community

Upgrade

Hi, I wish to upgrade my account but fail to understand the collaboration functionality:I am currently the only team member who form boards and create workshops. The rest of my team just need access and edit permission of particular boards (basically - ability to add comments\post-its, move components around and so on). Which pricing plan should I choose? And how can I give a visitor\guest permission to my teammates (as opposed to a “member” role)? Many Thanks,N

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N
1 year ago
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Karinna FBeginner
posted in Ask The Community

Are homeschoolers allowed to get education plan accounts?

Hello!I’m a homeschooler, and would love to upgrade to the education plan. I plan to share it with other members of my learning pod (NOT a school) but due to the nature of being homeschooled, I have no .edu or .k12 email. I do technically have .edu emails I use for dual-enrollment but I suspect that since I’m not officially enrolled in the colleges that this wouldn’t work. Any advice?

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Robert Johnson
1 year ago
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wazureBeginner
posted in Ask The Community

Browser wireframe won't move or adjust once placed

I drag a browser into the workspace and adjust its size. I then add shapes on top of it. But if I want to move it or resize it, I can’t. Clicking on the browser wireframe does nothing (no menu shows) and I can’t move it either.

7
W
10 months ago
Giulio Vescovi
Giulio VescoviBeginner
posted in Ask The Community

Board Owner issue: I lost my board!

Hey guys! I’m new here, so I hope somebody will come in help :)I was trying to move my board from “xxx project” to “none”. Once I did this, I lost the board. The problem is, if I digit the name of the board I can still see it in the search bar, but I cannot access it. The board’s owner is a previous coworker of my mine who doesn’t work for our company anymore.Is there a way to transfer board ownership avoiding to contact the actual owner of the board? Any help is more than welcome, thanks in advance!

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Giulio Vescovi
2 years ago
I
Ieshan JainNew Here
posted in Ask The Community

ORK Template

HelloWondering if anyone has used Miro for ORK Board tracking and assigning actions to the team for better tracking and monitoring?

1
Kiron Bondale
2 years ago
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Sophie TessierNew Here
posted in Ask The Community

HELP - BILLING ERROR - I've been billed for months since I stopped my paid plan

And Miro does’nt do anything with my problem. I had a few back and forth with support, but they answer me every 3 or 4 days telling my they don’t find my account and mail in the database.  HELP PLEASE

3
Robert Johnson
1 year ago
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Lynnda WestNew Here
posted in Ask The Community

Process improvement events

What is the best option for process improvement or kaizen events?

3
L
2 years ago
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Gavin PartingtonNew Here
posted in Ask The Community

Upgrade but no ability to export

Hi Community, I did some one work on Miro under my own free account however I need to now export this to my work account but it wont let me. I just paid $20 for a month to see if I could export my mind map but it still says upgrade. Is there limit if you pay monthly rather than yearly? Am i vendor locked in and now will have to recreate several days work again? I need to export this to my corp Miro account and use it there. Any help is hugely appreciated. I know this is probably worded wrong so sorry if its confusing. 

1
Robert Johnson
2 years ago
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Nolan BennettBeginner
posted in Ask The Community

Best practices for evaluating student contributions?

Hi everyone! I’m using Miro for an upper-division college course wherein students are building out mind maps in groups. I’m evaluating them by their weekly individual contributions, for which I’m using the board history. This has worked all right so far, though it can be a bit difficult to parse what the user actually contributed.Does anyone have any other methods they’ve used to accurately review how users have contributed to boards? Is there a way to see a user’s overall contributions (that is, not through a specific board’s history)? Thanks!

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N
1 year ago
A
AleksandrasNew Here
asked in Ask The Community

Okta SSO for Miro

When I am trying to enable Miro SSO I get a warning message “When you enable SSO/SAML it will no longer be possible to log in using personal login credentials. All users on the business plan will need to authorize using SSO and their corporate credentials”.So the question would be:when users will lose the session? after enabling or the second time when trying to log in. 

1
Robert Johnson
3 years ago
M
Matthew Äikäs-AdamsNew Here
posted in Ask The Community

Accessing talktrack beta

What do I need to do to gain access to the TalkTrack beta functionality? My company has hundreds of users, surely we should have this to use? Please help – would be useful for a project I have on my desk now :)

1
barevia
9 months ago
A
Anne ScarlettActive Contributor
posted in Ask The Community

Quick question: Adding a pre-existing frame to a "meeting" after the "meeting" is established?

Today I was facilitating a series of training sessions. After the first session, I realized I wanted to add an existing frame (with content) from the board to the pre-established “meeting”. However, I couldn’t figure out how to do that, once the meeting sequence is in place. I see that you can “add frame”, but that creates a brand new frame on the board. In this scenario, the meeting is not active/started. it’s simply all set up the way I want it, but then I want to add another piece of content from the board within the meeting sequence for my next group. Hope there’s a super easy answer to this. I tried to search first, I promise :) 

2
A
2 years ago
T
tdressenNew Here
posted in Ask The Community

Windows App not starting properly

Hi,I just started with my new company and while Miro works fine in the browser, the Windows (10, 64-bit) app get’s stuck with this basically blank screen: I can’t see any error messages etc. Behavior is the same with VPN on and off…  Does anybody have an idea where to start looking? Thank you and best regards,Thomas  

2
P
5 months ago
Mishal
MishalGroup Leader
posted in Ask The Community

Not able to change my email on my Miro community account

I think its created using SSO and I’d like to change it because I now have a new email ID because I have moved to Germany. Any help is appreciated!

3
Mishal
2 years ago
juan ian
juan ianContributor
posted in Ask The Community

¿Is there any way to link cards, as they were related to a mayor objetive?

I notice that I can connect cards with arrows when they are outside the table. But it is not possible when they are inside. So, I figure it out that I can link the cards between each other, when they have any kind of hierarchy (Notice the small arrow on the second image). If you need to know which card a task refers to, you can touch the arrow and it will take you to its original card.I hope it helps!   

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juan ian
2 years ago
Y
YumotoNew Here
asked in Ask The Community

I can't choose Self-Serve Invoicing

By Help Center, Self-Serve Invoicing is available for Team Plan (10+ members, annual subscription). But I can’t choose “Invoice” when I try to upgrade account.There is only credit card payment Information.How can I choose Invoice payment? Thanks.

3
Y
3 years ago
Y
YeomNew Here
posted in Ask The Community

Web Clipper Chrome extension Error

When I click Miro Web Clipper extensions, this message pops-up. How can I fix this?

1
Robert Johnson
2 years ago
R
Rebecca MeldrumNew Here
asked in Ask The Community

Miro Android App: Install From Website

Is it possible to install the android miro app directly from the website? Not playstore. I'd like to install it on a Kindle Fire as the kids really enjoy using it for school work. 

2
Robert Johnson
2 years ago
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Bianca MarchanyNew Here
asked in Ask The Community

Print to Booklet

Hi,  loving Miro and building more and more presentations in it.  Is it possible to print two frames next to each other like a booklet spread?   Thanks!

1
Robert Johnson
3 years ago
D
Diogenes LucasNew Here
posted in Ask The Community

View-Only with just 2 boards?!

Hi community! I am free user and have only 2 boards in use, but suddenly it appears all board View-Only… I didn’t do any change in view mode or permissions but still…Any Idea? 

9
G
2 months ago
M
Martin PetersNew Here
posted in Ask The Community

How do I avoid ungrouping all sub groups?

I have created a group of say 3 forms, copied that about 100 times and grouped them into larger groups of 10 -15 shapes which I again grouped all together. Once I ungrouped the large group I expected the ungrouping to occur only on the first level as it would in Powerpoint. However, every last small form was ungrouped so I need to manually piece all the groupings back together. This is hugely annoying and a time killer. How can I avoid this?If this is not a user error it’s a bug in my eyes as other software that works with groupings behaves differently.

1
Marina
Mironeer
3 years ago
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