Ask The Community

Discover the power of direct conversation with the Miro Community. Find solutions & connect with fellow Miro users for tailored advice & invaluable support!

  • 6,714 Topics
  • 22,639 Replies

6714 Topics

Timothy Nguyen
Timothy NguyenNew Here
posted in Ask The Community

Miro & Zoom Integration - Your experience and feedback

A couple of us, facilitators, came together to try out the new Zoom x Miro integration. We noticed a number of limitations, for example:the integration feature only works for latest version of Zoom no access to Miro during Zoom breakout the Miro interaction via Zoom is (slightly) slower and laggy than one from the board Would love to hear your experiences with this new update as I believe if this works well and smoothly, it can be a game changer moving forward.

10
L
1 year ago
O
Olaf LewitzNew Here
asked in Ask The Community

Change Frame order in custom template

I have a template for a board that contains lots of frames. I now want to rename and reorder them. But, when editing the template, I can’t access the list of frames. How do I edit frames in a custom template?

2
Robert Johnson
2 years ago
C
Claudio SchapsisBeginner
asked in Ask The Community

Adobe XD refresh artboard button incorrect behavior

Problem (critical): The refresh artboard button is not working as expected.Try the following:1- Link an XD file to your Miro Board2- Insert 2 different artboard (in the video I did it twice… sorry about that)3- You have now 2 different artboards inside your Miro board. 4- Go to one of them and ask them to replace image - I replace the BLUE with the Red.  → Expected outcome: Both images are now linked to the "RED" artboard.5- Go to XD and make any change - In the video I changed the RED and I put a white triangle (the problem manifest even if you don’t change the XD file)6- Update - Nothing happens.7- Refresh both RED artboard in Miro → Expected outcome: Both will show the new version of the RED with the white triangle PROBLEM: The old BLUE that I replaced with the RED reverts to the original BLUE. If I made any replacement like this across many other XD links inside the board, they are gone too.Check the linked video for quick demo.Any ideas why this happen?Check the video on this Loom

1
Yvain
Mironeer
2 years ago
T
Transformation OfficeNew Here
posted in Ask The Community

Team Subscriptions - Seats vs. Guests

Hi Everyone.I recently set up a team Miro account as a temporary collaboration tool for my team (while we select our longer term organisational tool). As I am paying for this personally I was surprised to find that everyone who’d participated in my teams facilitated workshops has been made a team member (increasing the monthly bill by over £160). I had expected to be able to allow users into boards as visitors rather than having to pay for every person who participates in any session, as this will quickly become unaffordable for an individual. Have I missed a trick or is this tool inappropriate for my needs (and bank balance)?Many Thanks,Becky

7
Robert Johnson
1 year ago
R
rlouzaNew Here
asked in Ask The Community

Removing member, but allowing them to keep their boards

Hello. Some users have created new boards in my Account, what have locked my original three boards. Is it possible to remove these users and keep their boards in another account? I expected to use the "Move Account" feature to that, but member says it is not being displayed to here.

1
Robert Johnson
2 years ago
T
Tim AckroydBeginner
posted in Ask The Community

[RESOLVED] Order of frames in template

I am creating templates that use frames.The frames are in the correct order (in the frames sidebar) when i save the template.When i use the template on a blank board the frames in the sidebar are in a different order.If i edit the template - the frames view doesn’t appear for me to re-order. I have found that if I import the template re-order the frames to be correct again and copy all - then edit the template delete all and paste the re-ordered frames back in. Sometimes (but not always) they will eventually be imported in the correct order but it seems to be random everytime. If they finally work… I dont touch them!But it’s incredibly frustrating.

6
Robert Johnson
2 years ago
N
Narendra SarmaNew Here
asked in Ask The Community

How to add space inside wireframe?

In this wireframe, I want to insert some space and add more content. How can I do that?Currently, I select all the elements and drag them down. This is painful.  

1
Yvain
Mironeer
2 years ago
M
Matt ChuBeginner
asked in Ask The Community

What's the sound clip from the timer activity "Calm Flow" ?

It sounds so soothing!

5
M
2 years ago
J
Justin HuberNew Here
asked in Ask The Community

Embedded Miro Board Not Displaying to Public

Hi all. I am on a free miro account. I have attempted to embed a Miro board into a Qualtrics survey. However, when people attempt to use the survey, the board says “Access Denied”. I have set the board to the most public settings available on the free plan. Is it just not possible to have the board display for view only to everyone?

1
Robert Johnson
2 years ago
K
Krzysztof KrasonNew Here
posted in Ask The Community

Miro on Firefox (Nightly channel) hangs eating up all available memory

When I go to my company board Miro loads and loads and memory used by browser goes to 100% of system memory.I use Firefox Nightly 92, so I assume there is some fix needed in Miro to limit memory usage.That’s the first web page that has such poor memory management. 

5
M
2 years ago
A
Alexander StahlmannNew Here
asked in Ask The Community

Windows app - close app (usability)

Hi,I figured that the common Windows key sequence Alt-4 closes the app, but only if the “boards” tab is selected. This is counter-intuitive and different from any Windows app I use.Could that get changed in some coming update?thx, alex.

1
Yvain
Mironeer
2 years ago
C
C LacroixNew Here
asked in Ask The Community

Clusterized images download

Hi everyone. I created a Miro Board on which I clusterized some pictures. I would like to be able to download these pictures in such a way that I could know to which cluster corresponds each picture.I tried to give the name of the cluster to the picture (from the board, when you click on the picture it looks like you can rename it) and to download a board backup, but the name of the downloaded picture is not the one I chose.Does anyone know how I could do such a thing?Thank you!

3
Robert Johnson
2 years ago
C
CourtneyNew Here
asked in Ask The Community

Copy / paste multiple lines into one sticky note

Hi all, I need to copy groupings of information on separate lines (similar to address labels) from a Word doc over to Miro as sticky notes. The information copies well (each “label” gets its own sticky), but the information for each sticky gets copied as a sentence (“Info1 Info2 Info3”) rather than line-return-line-return-line, like:“Info1Info2Info3”Is there any way to enable this information to import as separate lines within a sticky?Thank you!

3
C
2 years ago
M
Math TuitionBeginner
posted in Ask The Community

Mathematics

Would be great if you could these features as Math educators struggles a lot , LaTex is too much time consuming , EquatIO already have image convert to LaTex , so why reinvent the wheelAdd EquatIO & GeoGebra as a plugin as they already have a bunch of stuffs for Maths Scientific Calculator . scientific formulas/expressions/equations pre available Can add equation or any math/science related things by connecting a phone or tablet and using pen on the phone and it shows on Miro live.Thanks , Kind regards. What you guys think ?

2
D
7 months ago
A
allenhNew Here
posted in Ask The Community

[RESOLVED] Zoom plugin doesn't work

When I try to open the Miro plugin from inside Zoom, I get the attached message. Also, neither of the links in that window work. In short, nothing works, not even the links.Now what? 

2
Robert Johnson
2 years ago
M
Matt McCullochNew Here
asked in Ask The Community

Can I restore deleted content if convert to paid account?

If I convert an account to the Teams paid tier, would I be able to restore a board to a previous state before the conversion? The option to restore does not seem to be available to the Free accounts. Thanks! -Matt

2
Robert Johnson
2 years ago
Pavel Timofeev
Pavel TimofeevBeginner
asked in Ask The Community

Voting

After completing the retrospective, I ask the participants to rate our meeting. I need to have only 2 buttons: "Like" and "Dislike". It is necessary that anyone can click on one of the buttons. As a result, I need to see the number of people who voted for each option.Additionally, it will be good if I can see the list of voter names.The standard "Voting" tool does not suit me, as it severely limits the zone and time of voting (people should be able to vote even after a few days).

5
W
1 year ago
J
Jan KrapptaurBeginner
posted in Ask The Community

What is the difference between an "integration" and an "app"?

I see that in my preferences I have a list of “integrations” I can turn on (eg Facebook, OneDrive, Dropbox). There is no explanation of what such integrations do. Yet there are also “apps”, many of which have the same name and (perhaps) the same functionality.I’m specifically interested in being able to embed videos from OneDrive into my Miro boards. Does that mean I need to use an “integration” or an “app”? This page seems to talk about an integration as an app, so I’m confused:https://help.miro.com/hc/en-us/articles/360017731273-OneDriveMeanwhile, I can’t install the app, since I’m not an admin, but I can turn on the integration. But I can’t tell what it does.

6
J
2 years ago
T
Tanya ChabanNew Here
asked in Ask The Community

Burndownchart

Hi! May I ask you to help me understand how to use a burndown chart? I don't understand how to set it up to work. Maybe someone has a video guide or something else.

1
Kiron Bondale
2 years ago
S
SikandarPFNew Here
asked in Ask The Community

has anyone tried embedding airtable spreadsheet into Miro board?

If yes, could you share your experience?Any performance issues?

11
C
7 months ago
T
Tim BerginNew Here
posted in Ask The Community

Tool or Technique - which comes first?

Hi there,I’m getting more familiar with Miro, but I’m not a ‘power user’. I’m also learning and applying the ‘working backwards’ ideation and problem-solving methodology, which is powerful when applied judiciously. My question is, given what you know and what we are all experiencing (remote working, etc.) would you prioritize mastering an online workshop via Miro (the tool)? Or, would you recommend concentrating on the methodology (and related artifacts and deliverables)? Maybe part of the solution is having multiple people involved (facilitator and documenter)? Thanks for your perspective!Tim

1
Reid Thomas
2 years ago
A
Abdiel González SantosNew Here
asked in Ask The Community

I need contact the team support

How can I do to contact the miro’s team support, my boss created an account and we paid one year for 7 users, we was settings our account and we missed our premium accounts.  we really need to resolve this problem, can anybody help us ?  

1
Robert Johnson
2 years ago
C
CassBeginner
asked in Ask The Community

Newbie question around objects/shapes

I apologize for such a newbie question but I searched everywhere I promise.  Is it possible to have a shape, with two colors(sections)?  I know I could create two squares and lay one on top of another, and color one differently, but I’m trying to create a rounded rectangle. Best example I could find is attached.  I can’t seem to figure out how to make a separate area at the bottom of this object its own color, have the corners aligned, etc.  

5
Robert Johnson
2 years ago
Olivia King
Olivia KingContributor
asked in Ask The Community

Using CC Libraries

Is there a plan to allow CC libraries to import other than AI files ??I’d like to be able to see InDesign libraries.Any Tips / Advice ? When i try to import form CC it says not supported.

1
Yvain
Mironeer
2 years ago
A
Atsuko EndouNew Here
asked in Ask The Community

About registered email address

Is it possible to use the mailing list email address when signing up for Miro's free plan?Our creative team has a mailing list and we want to create one project with that team.

8
T
2 years ago
Terms & Conditions