Question

Does anyone know how to change a Consultant Plan to a Team Plan?

  • 16 June 2021
  • 8 replies
  • 119 views
P

Does anyone know how to change a Consultant Plan to a Team Plan?

8 replies

Robert Johnson
Userlevel 7
Badge +11

@Paresh Khimji - The Company Admin role should be able to do this by:

  1. Going into the Team profile settings:
  2. And then Company:

     

  3. And the Billing and Change plan:

 

Volunteer Community Moderator
P

Then?

 

There is no option to flip a consultant membership to team.

 

Thanks for trying

Robert Johnson
Userlevel 7
Badge +11

@Paresh Khimji - Oh, wow. I see what you mean - there are no action buttons to select a team and continue. This was either missed or is a bug. I tried in Chrome and the Miro desktop app - same result.

I will convert this post into a Miro support ticket and they will take care of your request!

 

Volunteer Community Moderator
P

Thanks Robert,

I have been scratching my head for months, I actually thought I did it but still getting charged consultant package. Now I am scared to loosing my boards if I had to flip manually.

R

There is still no option to change plans.

 

Robert Johnson
Userlevel 7
Badge +11

@Romeo Bollen - Yes, this is clearly a low-priority for Miro. A support continues to be the only option. 

Volunteer Community Moderator
E

Does anyone know how to change a Consultant Plan to a Team Plan?

i had the same problem, u have to downgrade to free then select the plan u want after

Robert Johnson
Userlevel 7
Badge +11

Another option is for the support team to manually convert your subscription. The support ticket form can be found from your dashboard or while on a board by following these instructions.

Volunteer Community Moderator

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