Hi @dborowsk,

Thank you for sharing your feedback, and I understand your frustration. It's always difficult when performance issues interfere with your workflow, especially after advocating for the tool within your teams.

Our team is continuously working on improving Miro's performance, but I appreciate your concern about prioritizing basic functionality over additional features. Your feedback about profile pictures in comments and the focus on AI features is noted, and I’ll make sure to pass this along to our team.

In the meantime, if you haven’t already, I recommend checking out this article on improving board performance as it offers practical tips to mitigate some of the lag. Additionally, if you experience persistent issues, please feel free to contact our support team with details about your setup so they can investigate further.

Huge Improvements to the performance… the only issue I continue to notice is committing a Text Box there is a negligible amount of lag Clicking Outside of the Text Box and the Miro Command Exiting. The lag is acceptable in my opinion.

i made a board with exapmles of shapes. There are ~700 shapes on this board and it is slow even now. It is called “Example for Mettin” in my account, but it seems that the sharing gives access to all the boards of the team at once :(

I have the latest Miro update installed.
There is still a delay when entering/exiting text editing mode in shapes and sticky notes. Even in a new file:

It feels like 1s for shapes and 0.5s for sticky sheets.
 

In the process of drawing flow, such switches happen all the time, and it slows down both the drawing process and the thinking process a lot

Please fix this

@Boris Libeert

Yea the workflow become slightly faster but generally nothing have changed

Boards are still laggy af, especially text input in shapes

Can you do as much as give us latest stable version?

Or maybe testing your own updates with latest incredible features, like moving color menu to the left of pop-up board, which is purely a UI crime if you ask me

I can only second, that Miro is very laggy lately - especially when selecting and editing items/shapes/textfields, like everyone above wrote - I work with large boards for Workshops, and I think my preparation time now has increased by at least 10-15% for all my workshops, because I cannot work fluently anymore.

This delay is really hard to sell/explain to clients, please look into it.

@A G Are you able to share (duplicates?) of the boards by any chance?

Seems normal that if you copy/paste 5k elements its a bit laggy initially.

But that should be placed in memory and become more performant later on. Ill pass along this scenario to the performance team. Thanks @A G !

Seeing this today. Very slow to open. Link to login here to report the issue is broken/not loading.

Yes, it slowed down when I duplicated them. I duplicated some of the elements from the 6k board onto the 1k board just for experimentation, and the shapes on the 1k board started to lag too. On the 1k board, there were only 300 shapes in total. However, they began to slow down.

And only the shapes are slowed down. I started using cards and sticky notes, everything is ok with them

Thanks @A G for the input! If im reading it correctly, it seems like a super weird behaviour that should be fixed asap.

Just to be sure I got it 100%:

• You have 2 boards open
  • 1 with ~6k elements 
  • 1 with ~1k elements
• If you move items on the 6k board > the 1k board also starts lagging?

Cheers,
Mettin

Hello @Mettin 

Perhaps this will help. It seems that the slowdown can be associated either with the entire account, or with the parameters used by the shapes. I have a board with 6k elements. Transferring some of these elements causes another 1k board to lag.

My slowdown is associated exclusively with shapes. And only with the transition to their editing mode and exit from it.

Reproduced on mac m1 pro and on windows, web version and desktop version. But it does not slow down on android! There, the same slow board runs faster than the speed of light. Sticky notes work very fast everywhere.

Thanks for this Eca!

There doesn’t happen to be a way to flatten some of my handwriting to an image or something simpler does there?

And there doesn’t happen to be a way to reduce image quality for large images?

Hey @Brandon Lee!

Thanks for the input. We have performance on our radar and it is something we have multiple teams working on at the moment. Miro is a huge, complicated app so its not a flick of a switch unfortunately!

Sorry that I can’t be of more help at the moment. Just know we know and are working on it!

Cheers,
Mettin

I can provide some general advice and possible solutions for dealing with such problems:

1. Check Your Internet Connection: Slow response times can sometimes be attributed to a poor internet connection. Ensure that you have a stable and reliable internet connection to minimize potential issues.

2. Clear Cache and Cookies: Cached data and cookies in your browser may sometimes cause performance issues. Clear your browser’s cache and cookies and try accessing Miro again.

3.Update Your Browser: Make sure you’re using the latest version of your preferred browser. Outdated browsers may not be optimized for the latest web applications.

4.Try Different Browsers: If the problem persists, try accessing Miro through different browsers to see if the issue is browser-specific.

5. Disable Browser Extensions: Some browser extensions may interfere with the functionality of web applications. Try disabling any extensions that might be affecting Miro’s performance.

Here as well, even with rather small boards. I am using the desktop app and it takes sometimes 2-4 seconds to copy a shape.

Very annoying :(

Is this something the Miro team can confirm? Do you see any performance issues right now?

Posted here last week or the week before. Still having awful issues on the desktop app. Have tried browser and it’s occasionally mildly better but lagginess remains. Seems strange to me that this Miro community exists but beyond some early responses along the lines of ‘clear your cache’ etc, there is no good response from anyone at Miro. 

I’ve really liked this platform since we jumped across from Mural 3 years ago but getting ready to leap again unless this seemingly systemic issue can be fixed.

Is anyone there? ​​​​​​

Today (Statutory Holiday across Canada) I noticed a slight improvement too.

Tolerable 1 second lag when starting Text or Shape Command.

However, committing the Text or Shape takes at least 3 seconds to exit.

Going back to edit takes up to 2 seconds to enter the Command and at least 3 seconds to exit.

No delay moving Text or Shape that have been added to the Board.

Hi!

Since a couple of days my Miro boards are also very slow. Moving an object or typing is taking several seconds to see the movement. This is with all the boards; even I make a clean new board and just draw one shape. This makes is not possible to work with Miro at the moment unfortunately.

I tried closing all other programs; different devices, but the problem remains the same.

Could you help me with this issue?

Thnx!

I am experiencing similar problems, at first thought it was my internet. Rather than lagging I have freezes (3 to 10 seconds).
I deal mostly with basic shapes with text inside, the boards are usually light, sometimes very light (only text and objects, no pdf, no images...) I share the board with only one person and I use a call outside of Miro (phone call or WhatsApp). But same symptoms appears when I prepare the board without anybody else invited.
My workflow has become :
Quadruple (to be sure) clicking in a shape /*start of the freeze/ writing a sentence + wait some time (trying to move around and click outside helplessly) /end of the freeze*/ => what I was writing appears magically, hopefully there’s no typo because if so I need to start again the whole thing. It takes from 4 to 10 seconds, which is awfully long. I use to be able to do 3 times what I now do on Miro.
The sad part is that I am supper happy I realized I can write while the thing is freezing (and maybe this detail can help the dev team)

Part of my workflow also became saying to my clients:
“Hmmm, I am really sorry but I cannot see right now what you wrote, I should be able to see it in a few seconds, Miro is a bit slow lately”
 

While I type during the freeze my client cannot see what I type, it appears at the same time for them and for me.

This is so painful…
I am/was a big advocate of Miro.
I really appreciated on a few occasions my contact with the team and the problem solving but this is a big problem and the  “cache and internet talks” feels a bit like user blaming while the problem is elsewhere.
It is more than a lag, it has become difficult to work and by itself make meetings stressful (when we deal with clients it is our image that suffers from the ,sadly now, poor quality of the tool we use). It is indeed now a deal breaker.
I know there are several Miro clones (which allow for board importing) and I would like to support Miro as much as possible (it being “the original”) but I just don’t know for how long I can endure this...

Is the ongoing issue receiving attention from the Miro team?

I too am encountering the same problems as other users who have described significant lags and delays when editing boards that were not present before. This issue started to occur just a few weeks ago, and despite following the standard troubleshooting steps, I have not seen any improvements. 

Hello @Mettin,

Same problem as E.D. since a few days. No way to work with shapes, other object types behave as usual. 

Tried everything I could think of: Closed boards to work only with one, created new board with only one shape, installed Miro app new (Mac Intel), …

Thanks,

Petra

Hey @Brandon Lee , yeah I can't deny it's been getting more and more laggy (and frustrating!) as time has gone by. And I'm predominantly a solo user, so I can imagine it's 10x more frustrating in your position having to navigate the lag with others. You have my condolences!

I think it is a matter of opinion @Lucie A but my latest UX with Text Boxes is terrible. Waiting 2 up to 5 seconds between User Input and Miro Output is a far cry from my previous experience. I do think a User Bulletin could be issued to your Core Customers explaining the impact to performance so we can at least convey this to our own internal Users so they don’t freak out. I have to be candid, it is already difficult enough to onboard laggards and with the performance issues it gives them a reason to dismiss using Miro all together… which makes me sad because I come from the days of Realtime Board so I know what a game changer this Tool can be.

I want to emphasize I continue to support Miro and your Team and don’t want to sound like I am threatening to leave or explore new software.

Agree with all of the above - the lag is getting to the point of deal breaker for us. I’m an admin for >30 users and we’re going to have to start looking at alternatives.

One of the appealing things right out of the blocks was how agile and responsive Miro felt in the early days. That appears to have gone. It’s a real pity.
 

d.